We have been using the services of the Krasny Oktyabr sports complex for 1.5 years, we play table tennis there once a week with a friend, and we are very satisfied with the quality of the table, locker rooms and showers. Very nice receptionist girls.
However, on 03/19/2025, Rustam Dmitrievich, who introduced himself to us as the head of this sports complex, strongly recommended that we look for another place, and when asked on what basis, he said that we were violating some sanitary and hygienic requirements known only to him, apparently, because there was no corner for consumers with information in the sports complex.
When we were repeatedly asked to provide a book of comments and suggestions in order to receive a written response to everything that was happening, we were not given it.
I am attaching the end of a 25-minute conversation with the head of the sports complex with a request to give out this "secret" book and clearly explain why we need to look for another gym for training...