The worst chain store in Mogilev. Disgusting service. The consultants are not friendly. The girl with black hair and a ponytail at the checkout yesterday, January 30th, simply did not greet me and simply did not respond to my politeness. She took the goods out of the film when I said that I was picking up the goods and would not measure them, she did not bother to fold the pants back. It was a gift and I didn't notice it at the checkout. It was embarrassing to give pants without a film. As if I were measuring them. This is the first time I've encountered this. Talk to the staff and specifically to this girl. Tell her that her tongue won't fall off if she communicates with people. And if she's a shy introvert, then let her look for another job. Because the impression of your network is very spoiled by such unprofessional young ladies.
On the evening of July 22nd, I was buying things. The saleswoman, removing the magnetic protection from synthetic trousers, on which puffs easily remain (there is experience in wearing these things of your production), "dragged" the bottom of the pant leg along a whole box of buttons turned up with a sharp edge so that the fabric of the trousers clung. To my question, "Do you think this is normal? Has the fabric deteriorated?" The girl replied with outright disdain, "That's okay." That is, she has it in practice. It turns out that right before the payment, she will ruin a new thing, which I have to work 2-3 days to buy? Dear store management, think about the issues of safe demagnetization of goods and consult sellers about the rules of packaging goods for sale. Not on the market after all!
I double-checked my trousers, there was no puff. But this, I think, is not an isolated case.
Today I tried on winter trousers with a footer, to say that it leaves a pile is not to say anything. You should understand that in such weather, not everyone strips naked to try on trousers, many do not understand and do not suspect that he can stay on tights like that. It would be fine if I was wearing trousers, but going out in a skirt with such a pile on tights is uncomfortable! When asked by the consultant if there is a roller or any brush to remove this pile, the consultant in a boorish form said that he did not and should not help in the current situation, rudeness by the way is not the first time!!! There is no customer orientation! Three steps from your store, there is a three-price store, do not skimp and buy sticky rollers, so as not to face such situations anymore! And at least women should be in solidarity with women, and not behave rudely towards those who need such simple help!!!
There are no complaints about the assortment and quality , but we came today on 02.01.24 at around 17 o'clock, when asked to find out the price of the suit , because we couldn't find it the first time , we were rudely answered by looking there , I believe that we didn't ask for anything supernatural , as for me such an attitude spoils the image of the company
I love this store. There's always something new, promotions. Girls work like bees. They constantly look after the assortment, they are polite, everything is neat. It's nice to shop 🛍️
The store premises are small, so the assortment is small.
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Сергей Воропаев
Level 11 Local Expert
June 24, 2023
Good day to all!I live nearby, I came in hoping to buy a summer tracksuit or a two-piece T-shirt, I was disappointed with the assortment, I had to go through the hall to the competitors).