Of course, there is no service in this hotel, in my opinion only we lived. The refrigerator and kettle did not work in the room. Then they changed the number after several requests. two administrators, One of whom is more or less pleasant, tried to eliminate the shortcomings. Breakfast was poor, probably because there were no other guests. The rooms are tired, but nice. The advantage of staying in this hotel is a swimming pool, a hammam. Good location.
It is very clean and cozy. The food is excellent. The staff is the most polite I've ever met. It is rare to find a hotel that combines a sports complex with a swimming pool.
I recommend
delicious breakfasts, good condition of the rooms, the presence of a swimming pool with a sauna is just a godsend to relax after a day of walking around Aktau
We have been staying at this hotel for 2 years.
The staff is polite and always smiling)
The rooms are comfortable, clean, and cozy.
The food is delicious and homemade)
It has deteriorated, the water in the pool does not change for months, while if you study in a group, then random visitors jump on your head. The administration is not responding. All before the first accident
I just stayed the night. The rooms are not bad, and I would have put a solid four if it weren't for the problem with the influx of fresh air. Initially, the room was very stuffy (fortunately, it is possible to turn off the battery). The essence of the problem: the window does not face the street, but into a technical room with air conditioning units. This creates three problems at once: firstly, it is not fresh air, although it is cooler there than in the room. Secondly, the noise from the blocks goes into the room (and it can be heard). Thirdly, from this room you can literally "step" into your room through the window, which does not add comfort. As a result, I still had to sleep with the window open, otherwise there was nothing to breathe at all.
I think this problem should be solved by the air conditioning in the room, and it is there. But I still couldn't turn it on. As far as I understood the woman at the reception, this is a well-known fact. Maybe it doesn't work only in winter, and in summer everything is actually fine.
I admit that the hotel's feature is sports activities / sauna / swimming pool, but I have not tried these things.
In general, if the air conditioner is repaired, I would come back here again. The bed is great, the blanket is also big and long (my height is 188cm and sometimes it is inconvenient). Current rating: "Normal".
The hotel is fine, but there is a smell from the furniture in the room, as if it were oil, maybe I'm wrong. As for sports recreation, everything is great. A swimming pool with a nice Parisian and a gym.
Terrible hotel! First they moved into someone else's room with the belongings of other guests! Then, when my number was already determined, the window did not look out onto the street, but into some kind of utility room, where the powder stank half the night and the washing machine was washing!