Мак.by
409 reviews
March 30
So good 👍
December 27, 2024
Everything is delicious. Very polite staff. We completed the order quickly. Clean and comfortable. Convenient location in relation to public transport. Thank you for the quality service.
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1
November 29, 2024
It is always easy to read, orders are processed quickly and efficiently. I am very pleased with the toys in Kids Mill. The atmosphere in the restaurant is pleasant, there are a lot of tables.
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April 21
Yes, Mac.buy is a whole story of tastes and drinks, the first opening on the avenue near GUM))) queues are huge))) well, that's in the past, now it's very convenient to order with payment through the cashier or by card, new items are always pleasing))) and milkshakes are especially delicious, unlike competitors.
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March 21
I'm not inclined to write negative reviews on establishments at all, even if I'm outraged about something, but today is not that day. Overall, the place is excellent - clean, delicious, and the order is prepared fairly quickly. However, I can't say anything good about the staff. It so happened that for the second time I stumble upon the cashier Anastasia Kosmovich. And for the second time, I'm amazed at how much this man hates people and doesn't even hide it: you don't have to say hello, but you can talk to visitors like animals. I understand everything, it's the end of the working day, but at least we could learn how to talk to people. I haven't seen such a rude service in a long time. Two stars only for the quality of the food. It was really delicious.
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May 10
When entering this particular Mac, you wait a very long time for the operator to respond at the terminal, while in others it is much faster.
But today they were able to surprise me.
The semi-deaf cameraman kept asking me everything, then she took a break, then she asked me again
When I picked up the products in the delivery window, opened the happy meal to the child, it turned out that the dinosaur that I ordered was not the right color, but it was a small thing, I asked to change it, a nervous and impudent operator at the delivery snatched this toy from my hands, took the right color toy and not just gave it to me, but forcefully shoved it back into the happy meal which was farther than my hand right in the car. I really wanted to answer him adequately, but I decided to give him a better review . Fortunately, it's just that I have a child in my car, otherwise it would take a long time to deal with the administrator.
I've never seen such a boorish attitude here before . Score minus ---10
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1
1
March 25
Fine
I went with my friend cleanly, there are always empty seats, the staff is kind and polite
The food is delicious, there is a large selection.
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1
February 5
The best Poppy in Minsk, in my opinion. I've never seen queues. You can always sit down. And the staff is good - they always smile and leave a pleasant impression. We're going to Bangalore just for this Mac.
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December 1, 2024
I was very upset by the result of the promotion for 6 free coffee. I was very active in collecting stickers on the coupon, ordering coffee at the mac cafe in order to get coffee not from the mac cafe, but through the cash register in the vending machine. Just tricking people. I was completely disappointed and my trust was undermined, but I was a super loyal customer. So don't get fooled by this promotion.
And there is no barista at the checkout all the time, you have to ask to be called.
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1
March 16
Fat pork cutlets for breakfast instead of beef (muffins).
If your marketers really see this as a good idea, then bon appetit. And for normal people, at least give them a choice.
A year ago, the phrase "Breakfast at McDonald's" was synonymous with a good start to the day, but because of such a stupid forced "Belarusization" there is absolutely no desire to go here for breakfast.
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July 21, 2024
We decided to meet with a friend at the Poppy and it was the best choice to chat and try the cuisine after the well-known changes. The service is top class! The cashier guy answered my questions similarly and promptly, without creating a queue. He knows the entire range, ingredients and differences, and is very polite. In the end, I chose a cheeseburger and a delicious ice cream duo of chocolate and tropical fruits. I want to note that the taste has become much better. The waiting time for the order is a couple of minutes, it is also very polite and pleasant.
A calm atmosphere, comfortable tables, delicious food - everything you need for interesting friendly conversations! There is a well-groomed territory and beautiful weather around)
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December 23, 2024
It's a good place to meet, discuss something, or just take a break. There aren't a lot of people, and there aren't any queues either. It's a cozy place.
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January 15
15.01 (night) I ordered two burgers, asked for one without onions, and repeated it twice, because the person is allergic. I understand the night, but you need to do your job efficiently, and not just to give the order, I didn't come back because I live outside the city. I asked for sauce for the potatoes, and they also hammered a bolt.
And the girl who accepted the payment is a simpler person, not in an expensive restaurant.
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March 13
It's a very good place, the staff is as friendly and helpful as possible, you can always come in and have a delicious meal.
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February 26
We always go to this restaurant as a family, everything is delicious and fresh, the staff is always polite and friendly.
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December 30, 2024
There are always a lot of people, but the team works quickly. The waiting time is adequate, the restaurant is always clean.
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February 24
We often go to drink coffee. We had excellent service today on 02/24/25, wonderful coffee. Cozy and peaceful
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February 10
There have been many times in this McDonald's, the staff is good, kind, the food is delicious, the closest is near the McDonald's house
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December 24, 2024
At about 18:40 on 12/24, an order was placed, and everything was taken from the mac drive. We arrived home, look, but the potatoes were not reported for 2 medium ones. It was a potato from coupon number 5. The receipt was thrown out before we got home, and we're disappointed. We'll know what to check right away.
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October 28, 2024
Good service food very tasty cuisine good staff excellent fast food good waiting time 3 minutes very good cafe keep working well
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July 13, 2024
We were at the Mac today.by 63 Surganovo Street, a VERY pleasant senior administrator, attentive (met, gave balloons to children in the hall, asked if everything was okay). I was very pleased with the ceramic dishes in the mac cafe, now it has become much more pleasant to drink coffee and eat dessert.
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February 18
Disappointing, the Mac burger (former Big Mac), the bugger is folded, falling apart, a bunch of greens (salad) is dirty, poorly washed, there is little sauce and all this costs almost 10p, it is better to eat shavukha or eat a burger somewhere else. The advantage is only in the location and in the sense of ease, the price - quality does not match.
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March 6
Nice staff, clean, quick to give orders. It is not possible to pay for an order via phone at an electronic kiosk, but this is not a problem for the restaurant personally, so 5 stars
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December 3, 2024
Everything is fine, clean, no queues, friendly staff) The food is great as always!
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2
January 14
Extremely unpleasant hospital staff. It is clear that there is a shortage of personnel in the country, but in response to "girl, my order is ready" to hear "I'm glad for you" is extremely strange. Yes, and to the question of what kind of answer is this - "a normal answer, I didn't say anything wrong." The bottom is broken, dear business.
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February 2
We got a glass, that was the main goal!)
The service and food, as usual, are great! Friendly staff.
We are waiting for other colors of glasses
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April 26
delicious, the order was made fairly quickly, friendly staff, cool atmosphere 👍
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February 5, 2024
I love fast food of any franchise. I've visited McDonald's from 2 to 5 times before.
Now I'm pleasantly surprised that mac bye tastes good. This is not what it was before, but you can get used to it, the potatoes are salted, sauces are added to the rolls, the service time is slightly faster than average. I took off a star for slightly dry burgers.
Definitely tastier and better service than in "Delicious and period".
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3
3
April 28, 2024
Cozy, clean, warm, delicious flavors, interesting regulars and other visitors, but the price of coffee could be slightly lower, since it is four times the cost of the drink.
I recommend it!
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May 9
It is for Surganov that the best employee of Mcbai works. Thanks to Sergey the Administrator for polite communication and good mood!
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November 5, 2024
We stopped at the mac drive, the order was submitted almost immediately. I liked the service very much, everything is clear and fast. I definitely recommend this place.
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October 18, 2024
Always pleasant service, I go with my nephew, there is an employee named Sergey,always friendly and friendly , it is very pleasant to get on his shifts
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October 13, 2024
If they are still able to give away the hall and drive quickly, then they probably don't consider couriers to be people at all. The waiting time for delivery is constantly about half an hour. Either turn it off if you can't cope, or pull yourself together and start working! There is at least one employee at each position in production, which means that orders can be given in 5-10 minutes. What happens is that the managers / director are unable to coordinate the work of the employees, which is why the couriers wait forever for the order and just waste their time.
The score is 0.
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2
2
January 16
Very bad. I strongly do not recommend this place if you do not want to spoil your mood. I noticed that many people don't put the trays away after themselves in protest of the disgusting service and food.
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June 24, 2024
The service is at the highest level! I would like to mention the senior administrator of the hall, Ivan. Nowadays, it is very rare to meet such a friendly, positive, cultured and eager to help young man!
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1
April 16, 2024
The food is hot and delicious. The service is very polite. The staff took care because she was with a child and help was really needed. There were few visitors and therefore the waiting time was so minimal that it was very pleasantly surprised . Thanks
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3
1
March 10, 2024
A new operator based on the former McDonald's. A cult place for everyone who wants to have a snack around the clock. Delicious coffee. Convenient McDrive, large Parking. I recommend this place
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November 7, 2023
Good afternoon. We had lunch at your place today. I would like to mention the excellent work of Rud's manager Ivan Viktorovich, who greeted me warmly, always smiled at customers, professionally performed his official duties and gave balloons to children)) There would be more such conscientious workers and sympathetic and kind people, especially in the service and catering sector.
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3
3
November 21, 2024
The cash registers are ALWAYS empty. The manager absolutely does not care about the guests, approaches and does not politely communicate with the cashier during the acceptance of the order, interrupting the guest. What about your standards of service, not to mention the banal rules of politeness? By the way, since when are 2 cm long eyelashes allowed in fast food?))
They confused dishes for delivery every time, stopped ordering. The service and waiting in the restaurant are at zero, I will stop walking. Thank you for sliding below the baseboard. The score is zero
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April 3
The best service, the food is top notch,the cleanliness is top notch, the service is the best. I recommend it!!!
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1
November 12, 2023
You can find profitable coupons and have a delicious meal on the weekend with friends or a girl. But sometimes there is a feeling that the institution is not always ready for the invasion of visitors. They promised to pick up the pies in 2 minutes. Until he reminded himself after 10 minutes of waiting, he was not given out. The workers are in turmoil and do not have time to do everything.
On the next visit, during the delivery of the order, my order was given to another person. And I additionally waited until they cooked it for me again. As a result, there was an unpleasant aftertaste: someone ate for free at the expense of my order, and I had to wait again. Why should I feel cheated. Someone got the benefit, and I got the damage.
Moreover, both cases were with the same person at the issuance of orders
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1
1
August 31, 2024
5 points for just one tea at the Mac Cafe!
Not the usual "dust of Indian roads" for cafes, but a good tea in a ceramic teapot with a ceramic mug.
Now I will come here just to drink tea while walking in the park.
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3
February 20, 2024
A normal place. The toilet is clean, the parking is spacious. I won't say much about the quality of the food, I only managed to try cheeseburgers. So the quality leaves much to be desired. When the place had a different name, they were much tastier. So for now, a foursome. Let's hope for positive changes. But there are not so many people and small queues.
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October 13, 2024
I want to thank the staff and the administrator))) friendly team, nice, clean, large portions, everything for the client)))
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1
December 2, 2024
After the departure of the real poppy, I don't go here, it would be better to transform it into something local, it's just that the pancakes would even be better than this
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November 8, 2024
The service guide of the skirting board, not only did the sensors on the order not work, then the cashier goes into the sunset with you, as practice shows, stand waiting for 6-7 minutes and there is no one , okay, the guys do the job, they clean up but where is the service .... The poppy has deteriorated , very much.. It is better for shavukha to order the time also according to expectation...
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2
June 14, 2024
A great place, there is always Parking, delicious and every time everything is at a high level, it's nice and cozy inside. I advise everyone to be sure
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February 11
Rustic potatoes are put in HUGE chunks. And these pieces do not have time to prepare properly and are therefore very hard. Aversion,
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1
July 11, 2024
The best restaurant chain in the capital, but the destroyed sidewalks in the district are the worst in Minsk and the paths have been forever blocked for a year by builders who have never been there, and their construction site has blocked the passage of people for a year, the restaurant is good but the place is the most unfortunate in all of Minsk, around the most terrible sidewalks and eternal repairs standing unchanged for years, a depressed area the most
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May 8, 2024
A great place to save time, just went in and bought food for dinner or lunch!))
It is convenient and there is a choice !! It's always fun for company lovers too!))
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2