Мак.by
269 reviews
November 11, 2024
Food was fast, order was accurate, location is excellent right next to the international bus station. And best part is that it’s open before 7 am!
December 15, 2024
A great place, I often visit this point. In most cases, it is clean. The service is fast.
But today it turned out to be an "interesting" situation - I ordered sea buckthorn tea (it warms me up very much), the cup was given out without stickers, arguing that it was over, which in principle is logical the last day, but I think statistically you can calculate how many you need. After asking the manager to sort it out, they just shrugged their shoulders. I waited 2 minutes, didn't see the manager and left because I was in a hurry. That's the action🤦♀️
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1
November 26, 2024
I like mac and this dot is no exception. Although I don't eat here often because of the large number of people (it's not surprising for the shopping center), but what annoys me more in Mac and other well-known fast food restaurants is a lucky/unlucky game. Will you get hot potatoes only from deep-frying, or will you eat the one that will lie for half an hour waiting for the buyer. It's the same with sodas and so on. At high loads, this is done to speed up the time of return of orders. I've noticed this more than once. I wasn't very lucky today. I went to the breakfast table in the morning. There were not many people, the order was given quickly. I picked up the order and went to the train. It took about 5 minutes from the moment the order was picked up to its opening and consumption. The potatoes are quite edible, and the chickenfresh burger is dry and cold. It was as if it had been prepared for opening in the morning, and it lay there until 6:30 waiting for me.. Half of the burger went in the trash. Hurtful. If they had sold me such a burger to eat in the gym, I would have demanded a fresh one.
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1
November 23, 2024
The Moscow train arrives at 8:58 a.m., you can have breakfast only here. Recommended breakfast spots open from 10 a.m. The good old McCarthy flew in beautifully. I noticed that fresh McMuffin is ordinary and spicy — different menu items.
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July 15, 2024
I came by train to Minsk, I needed a snack. The eye fell on McDonald's and it worked the very first of the entire shopping center. I got to the macro breakfast. What can I say, I liked the food, the mac combo breakfast, the buns turned out to be smaller than in the burger king, but it was still delicious. The assortment at breakfast includes only pork. Unusual, but interesting. The burger was juicy, the potatoes were delicious. By the way, I even liked the fact that the manager clarified whether we liked everything, conducted a social survey, how we "got" the new mac combo. Edible, culturally, there were already a lot of people in the morning, apparently there were no more options for a snack nearby. I put 5/5 for the service, food, waiting time. Location near the train station in the shopping center. It went to me 👍
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3
March 5
Fast, delicious, lovely cashiers. The staff keeps it clean, well done. But apparently it depends on the shift. And with seats, you won't always find a free one.
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April 24
Today, 04/24/2025, at 15:02, an order was placed, we waited for 15 minutes, but that's okay, the order included a Belarusian burger (beef burger), served with chicken.
I went to the delivery of orders, explained the situation, the girl who was standing at the delivery of orders said this, as I understood it, to the shift manager, in turn, the manager told the kitchen to cook a new burger, I stood for 10-15 minutes looking at my already ready burger, but no one reacted to me, the manager just walked around looking at me, but he didn't take any action, I continued to wait, a new girl ran up and asked me what happened, I explained the situation to her again and only after that I got my burger.
Well, when we arrived at the table for our order, everything was already cold, thank you, we won't come again.
The manager who looked at me and did nothing but walk and laugh with the staff, thanks for the cold lunch, nice to meet you)
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1
January 25
I haven't been back for a long time after Mac left RB, but once I was at the train station and decided to have a snack, so I don't recommend what I tried to anyone, cutlets presented with some kind of smelly oil, apparently it's not the first day they fry it, in general, I got heartburn for half a day. We also bought tea with cherries and sea buckthorn, I had never drunk such chemicals before, and I threw them in the trash. It could have been better for that kind of money, not a foot more.
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February 12
The staff refuses to prepare the order.
They don't really know how to talk, the order was assembled incorrectly, or rather, they were brazenly deceived.
We ordered Chicken fan - there were no wings there (and all because we were too lazy to cook, although we agreed to wait 6 minutes, as we were offered. As a result, there are no people - but we waited for the order for 15 minutes.) the cashier told the guy who made the order to "tell us ourselves," and they shifted responsibility to each other, but they didn't say anything. I was too lazy to cook - I decided not to cook at all, I gave an incomplete order.
But of course, no one removed it from the receipt )
Review the work of your staff.
Cheating, picking your nose when assembling an order is the edge
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3
December 15, 2024
Apparently I've already forgotten what a poppy is, and not tasty, period. Or she is not used to Belarusian products.
We ate for 3. Mustard sauce differs from Russian, has a richer taste, someone liked it, and someone on the contrary did not.
The cheese sauce is also different, but we didn't understand whether we liked it or not.
Burger with pork for 3, but sour cream with potatoes for all 5.
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January 1
We placed an order through the kiosk. The order included : 2 Coffees , 2 pies , 1 ice cream , the restaurant was not busy , we took the table service sign , after 12 minutes of waiting for such a small receipt , we came up and saw the following picture : our order is assembled on their tray , the administrator was called , he just gave us the tray and did not even I apologized, went on to collect the order, the ice cream was already half-melted, the pies were barely warm, there was no desire to come here anymore because of the terrible service, we were very disappointed.
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October 11, 2024
The place is not bad, the staff is polite and fast, there are a lot of people - but it is understandable, because the station) But, I would like to have some kind of security guard or administrator in the hall, because there is often chaos and disorder in the hall itself. A bunch of kids with phones are taking up empty seats just playing on the phone or an aunt with a bunch of bags and bags is just sitting there and that's it
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December 5, 2024
The Savior of your belly) as always, it is delicious and the service is at the highest level! Thank you for working until 02:00) respect and respect to you!
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February 2
It is very convenient for visitors from the bus station, you can immediately land and have a snack, you do not need to go upstairs, only the toilet is on the second floor. The menu is like everywhere else.
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December 28, 2024
Regular fast food. There is wifi, it's clean, there are lots of people, because there is a train station nearby. It's quite a place for a snack.
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January 21
they give orders very quickly, even if they take into account that there are always a lot of people there.
The staff is generally sunny, I love all the guys from there!!!🥹
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April 21
It's not bad
There was one small disadvantage - there was a long thread in the burger, it looked like a thread from a towel or an apron, or maybe any fabric. It is impossible to say whose joint it is - the manufacturer or the kitchen staff. But in any case, the staff reacted and said they would figure it out.
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January 22
I ordered a cheeseburger and a small coke. The self-service checkout did not issue the receipt, but it was needed to pay for the order at the checkout. I stood at the cash register for a long time until I asked someone to come over and serve me.
Then the order was displayed on the board, but they didn't give it back, I had to wait another 5-6 minutes. The cheeseburger was made without cheese. They redid it, but without apologies and with a displeased face.
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December 27, 2024
Stable quality. The food is always of good quality when you need a snack. Special love of shingles with sour cream.
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April 11
I ordered for delivery. They didn't bring a drink, I contacted the restaurant, and they told me if you pass by, we'll give you a drink or refund the money, they can't transfer it to an online card. If I made the delivery, then I obviously won't be passing by.
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February 15
Today, this place opened up to me from a terrible angle, the girl at the checkout in front of us messed up with the change, accepted our order, and everything seemed to be fine.
We were in a hurry and didn't check the order, we came home and didn't put in the big fries.
It seems like a small thing, but there was an aversion to these people and the place.
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1
May 5, 2024
If you are in a hurry to catch a train or bus in the morning, do not even think about coming here. Despite the fact that this is practically the only food outlet that operates from 5 a.m., the management of the outlet firmly believes that there are no departing trains or buses at 5 a.m. We came and placed an order at 5:30, when there were already 10 orders in the queue on the scoreboard. We were able to pick up our order with a fight only at 6:10, 10 minutes before the departure of the train, and on the train we found that the dishes in the package were not the ones that were ordered. And the problem is not only the lack of staff, but also the empty-headed nature of who is there on shift. All they do is run around the kitchen in a panic, mix up orders and interfere with each other. And they also get rid of the readiness of the order when it has not yet been assembled, but in fact they collect it only 15 minutes after it was displayed on the scoreboard as ready. If this review is read by a network manager, then take action, change the administration of this point, recruit staff and train them, but for now it's better not to work at all. But I want to express my gratitude to this network for the pancakes on the menu, that's why I bow to you, you are well done!
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6
3
October 22, 2024
Clean, tasty, cooked quickly, located on the ground floor of the shopping center, the menu has local dishes that were not in McDonald's
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March 11
A big plus is that they work from 5 a.m., it's convenient for night travelers. But the range is very short, and the prices are not particularly encouraging.
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November 6, 2024
the prices are not too high, but on the ground floor there is and it is not very convenient, as for me, because you are in front of other people who just enter the shopping center
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March 14, 2024
It's good that they kept the McDonald's receiver. In my opinion, it is closer in assortment to the latter than it is tasty, period, although it is not bad there, but the portions have become smaller, especially with meat. There are probably reasons. And so, if you need to have a snack urgently, then here.
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1
December 16, 2024
Usually everything is fine, but this time they put the potatoes in a way they have never put them in. The potatoes were put in such a way that half of them crumbled inside the package and the happy meal box
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3
12
January 7
Thank you very much! Great service, delicious, good old MacDonalds
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1
March 17
Normal. Polite staff. Convenient location before departure. The child was given a coloring book.
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October 31, 2024
A great place to wait for a train, convenient opening hours, fast service.
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July 28, 2024
There are combos with pancakes, a lot of people, because it is located near the train station. Fast enough service, clean rooms. Buses from the bus station are visible from the window.
Payment in cash or by card, the world of pay reads
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February 5
It was clean, warm, and there were few outlets for charging my phone. I took an omelet in the morning. The omelet itself was the size of a piece of melted cheese, a portion for a baby.
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September 22, 2024
A good place, really helped out by mac bye at 5 in the morning. A large room, delicious breakfast and coffee. Quickly! Thanks
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1
September 27, 2024
For more than 10 minutes, all employees ignored the cash register, although they saw that three people were already standing. At the same time, the waiting time for the order is 15-20 minutes. Thanks for the fast service. I could get an order in a cafe in half an hour. Fast food is not about McBay..
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August 4, 2024
I came after midnight on August 4, there were a lot of people after wowfest ordered 2 big burgers with beef,grand cheese,snack box,2 chickenburgers and French fries, as a result, they did not put 2 chickenburgers and one of the big burgers was also with chicken and packed in a bag with handles only snack box, and everything else was spread out ordinary packages, although everything would fit into this package with pens
. P.S. I understand that you have a large influx of people, but control should always be present, since you are so proud of your reputation.)
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2
1
March 9
We found a CORK in the BURGER today!!!! I almost broke a tooth!!! I'm shocked!! And since you are not answering calls or in the app, please contact me at 336165039.
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1
March 15, 2024
A very long wait for an order, although all the orders that were after mine have already been issued. In addition, one unit was not issued from the order. I said this, but I needed a receipt with the names of all the items, such a receipt was not preserved, they offered to figure it out, but fast food is fast food that I don't want to spend a lot of time on it until they decide everything. Restaurant staff, please check the build quality of the order so that such incidents do not occur, it is extremely unpleasant when you have to wait a very long time, and then also not get what you paid for
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1
January 3
It's a great place, everything is delicious and quick to cook. 😊👍
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1
October 25, 2024
Good evening! I want to express my maximum dissatisfaction!
The first time I got a cartilage in a chickenburger, I didn't want to eat after that.
For the second time, French fries were put instead of potatoes in a rustic way, and 5 were put instead of 7 nuggets. Money and mood were lost.....
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1
August 15, 2024
The restaurant is great, but I would like to say about the rather strange administrator of the hall. Boris is very creepy, smiling, no matter how strange it may sound, but his smile does not look natural and it causes strange emotions ahaha. In general, it's not that it's a problem, but it's really creepy.
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4
4
August 8, 2024
Belarusian mcnaddles, there are a lot of people, the service is normal. I didn't find any differences from Delicious, Period, maybe the interface or the name of the dishes. As a result, nothing new, everything is standard and predictable
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December 7, 2023
It is very good that the cafe is located next to two train stations. One disadvantage in the modern world is only one outlet for charging your phone. This is a very important point, especially for those who are on the way to transfer....
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April 16
I didn't really like that the payment is only in cash. Although you can pay with a card everywhere. The menu is standard, but with some disappointment.
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December 9, 2023
Very good location - between the railway and bus stations, on the 1st floor of the shopping center. You can have a snack and at the same time wait for a bus or train, or walk through the boutiques of brands that escaped from Russia, although prices are more expensive.
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April 21
It's a shame.
I ordered a burger without onions (indicated in the order).
I got on the train and opened it, and I found an onion.
I can't change it.
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September 29, 2024
After the departure of the well-known franchise, everything just went wrong. Burgers are dry, ice cream for 5 rubles is not very good at all. French fries are covered in butter and very much, But there are always enough people there.
UPD.
Added another 1 star for good toys. That's what they've become cool.
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August 16, 2024
Pleasant staff, orders are promptly prepared, there are still enough places for people, provided there is a train station nearby
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1
September 22, 2024
My order was 46. I ordered a burger, potatoes and sauce. 20 minutes before the departure of the bus . As a result, they began to issue 50-60 orders . They forgot about my order, I almost missed the bus, I didn't have time to pick up the money. Minus the nerves and money
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September 20, 2024
It's just a wonderful place. After the train station, without communication, it saves with the presence of wifi, seats, hot tea and food. Thank you for the warm welcome
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August 9, 2024
The service is fast , the waiting time is minimal, the staff is polite, the location is convenient
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