October 2021. Check-in at 7 a.m., package tour, the hotel is aware that tourists will arrive. We drive up to the hotel - no one, no one at the entrance, no one at the reception, waited for 5 minutes - no one, went to look, there is a reception for the club - no one, in some far corner behind the bar there is someone, I approach - how to check in - wait, we are waiting. We fill out the documents, the person informs - it is impossible to check in earlier, there are no rooms, but for you, for $ 60 I have one room, you can check in right away, but give me money - as I came to Turkey, only for 350,000 for two))) I say it's not necessary, but how many dollars are you ready to give me, I say you're not ready to give at all! Nonsense, there are no rooms in the hotel for normal check-in, but he has. I leave, wait for the porter to put things in storage before checking in - there is no one, after a couple of minutes I approach the same person, ask where I can leave things, calls with a dissatisfied look another with the same dissatisfied look - takes things, where were you half an hour ago when we arrived??? In general, there is a problem with the reception staff, everyone wants money, it is not clear why, the same manager (Francisco) "attached" to us, responds to my request (an appointment at a restaurant, it seems) to me - this is not my job and continue to do my business, I approach a higher manager, I am interested in him, he he tells you to go to him, I answer that this is not his job, there was "no limit" to the surprise of the superior, he approaches our manager, and he is already straight with a big smile - yes, of course, and that you did not come up to me right away - then I fucked up, how did you not come up, you just told me He said it wasn't your job, you misunderstood, I hate such people. That's all that I didn't like ended!) It is not clear what to pay for when choosing a "club" accommodation, since children are everywhere, even on a piece of beach with the inscription "adults only". Everything is fine with the food, it's full and different, meat, seafood and so on, mango was really only 2 times - it's not the season) with alcohol, too, everything is fine! The hotel is good. There are queues at a restaurant nearby at the hotel and everything is just worse with food on several levels, and I don't make any cocktails there very well. For relaxation, that's the thing! And the promised bottle of alcohol at check-in, it was not there, they brought it only five days later, after several reminders)))

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Кристофер Алхасьян

Level 5 Local Expert

A 5-star hotel does not pull, especially for such money. The service is not at the highest level (ask for coffee at breakfast from the waiter, it will be delivered in 15 minutes at best). If you ask them to bring something to the room, they will forget it, or some other left-hand reason. Among the advantages are a clean beach, a clean hotel area, many bars, hotel restaurants, buffets, there are pools for children and separate areas for adult vacationers (there is a separation on the beach, a separate pool and a separate restaurant for adult guests only). The room is cleaned every morning. There are entertainment programs for all ages, there is also an opportunity to try diving for 100 dollars, for other money you can ride a parachute, try snorkeling, etc. The food here is not delicious in all buffets, these are Market Place and Seaside (restaurants can be visited, but it is better to eat in buffets, there you can get yourself everything you want, from lobsters to French fries and a burger). In general, the impressions of him remained positive, to tighten up the service and approach to cooking, then there will definitely be all 5 stars.

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Марина Шевелевич

Level 10 Local Expert

We arrived at the hotel with a flight delay of 17 hours, well, at least we wrote in advance!! This whole paid day was lost!!We went to the hotels at 2 am, at this time there is no more eating, no more drinking! Absolutely everything is closed!! Go to bed hungry!! The rooms were given normal, next to two families and next to the sea, we were contacted by the hotel in advance!! The room is large, it was cleaned properly, just don't understand at what time, cosmetics and towels, bar, coffee, everything was fine!The Jacuzzi has never been used! They asked for slippers and bathrobes, they didn't bring them to us! There was no promised compliment of champagne or rum upon check-in!! I didn't like the pillows, which are very small, and the blankets, dressed between two sheets, are very uncomfortable!I did not like the fact that there are few sun beds on the beach and by the pools, I went to take it at 6.30 in the morning! You won't take it , you won't find a place! 3 times my towels were thrown off the sun beds, once I didn't find them at all!! Therefore, the advice is, take clothespins with you, they are not thrown off!!the water in the pools is warm, they work from 10 to 18 o'clock! There is animation on the beach and there is at the main pool, and the main one has more fun, games, dancing, the majority of tourists at this pool are Germans, Americans, Latinos, very liberated, drink and walk until they drop!! They carry thermos mugs to the bar, into which I pour almost a bottle of rum, champagne or cocktail, with these mugs they walk around the Pool, fortunately there is a place to roam!! In general, they do not regret alcohol here, the quality is excellent!!delicious cocktails are prepared for the kids!! Delicious coffee in the lobby bar!There are enough of these bars on the beach and at the fables, and waiters walk around, bring everything you ask for! I didn't like the food anywhere, the breakfasts are excellent, the lunches and dinners are not very good, since the Meat and fish are absolutely not delicious!! On the beach in the grill restaurant as usual in all beach restaurants, in the afternoon on the beach there is also a grill, chicken, meat, burgers!!Ala kar fish meat tasteless, nothing Mexican, I didn't like Japanese, we didn't go to the rest! The highlight of the hotel, in the morning next to juices, fresh fruits, ice vodka, tomato juice, champagne, from 7 am!!! The rest is all from 10 am!! In general, we all got used to ice champagne there, a good start to the day! There are a lot of fruits and a variety of them!! And for breakfast, lunch and dinner, as well as natural juices and fresh fruits!!evenings are not boring, dancing, music, animation, karaoke!! Everything for every taste!!no one speaks Russian!!the territory of the hotel is large, well-groomed, beautiful, cozy courtyards!! Everything is clean and well maintained!! We liked that another Majestic Elegant is adjacent, it's even prettier and more elegant, even in the bar they poured the end despite the presence of another bracelet!and the fact that you can walk there for a change is also good! We bought various kinds of coffee, rum, cocoa, and mamahuana on the shopping street!in general, the result is that I would have returned to the hotel despite the disadvantages of nutrition, so more fruits were included! But it would probably be better to book an Elegant!! By the way, Majestic has a beautiful beach with a good entrance, we didn't have any algae at all!! Wonderful walks by the sea early in the morning!! Of the 10 days of the beginning of December, it rained almost every day, but mostly at night, if during the day it passed quickly, a minute/ two!! And on the last day there was a storm and almost a hurricane at sea, a friend walking along the beach at this earlier time got under it, even held on to a palm tree for 15 minutes until it was over, there was no time to escape somewhere! And the guides say that there are no hurricanes!! The tour was taken on an individual yacht to the island of Saona from Anex, I liked the island very much and the city of artists, the guide Anna is well done! But a yacht for such money is a mockery! A motorboat!!They also didn't give us vests, I was driving back holding on to the leg of the table!Organizing an individual tour for almost 2000 dollars is terrible! In Cuba, for less money, they took an excursion on a yacht, not on a boat, with swimming with dolphins and with lunch on a yacht and fishing, it was completely different!! So Anex is a deuce for the tour!! And for the flight of pre-booked tickets in the cabin, we booked them in advance, paid for!! But they could only fly away on them on the way back ‘

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Majestic Mirage Punta Cana

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