Good day to all and Happy New Year! Today I couldn't stand it anymore, I had to write this negative review, because I picked up this negative in this Magnum, or rather from its employees (I clarify that not all of them).They spoiled the mood and had to fight, defending their case.They tried to make a fool of me, starting with the cashier, who initially screwed up, and then turned on the fool and began to retract her words, saying I didn't tell you that, and ending with the senior manager of this Magnum.At the checkout, I showed the coupon to the cashier for 10% bonuses for purchases starting from 15,000 tenge, she took my hundred, checked everything, calculated the amount and said that I had an amount exceeding 15,000 tenge, everything was in order and scanned the barcode and issued an invoice to Kaspi QR.I paid and went home.I decided to check at home if I had received a purchase bonus.The bonus was not received.I found out that the purchase amount was 14,987 tenge, some 13 tenge was not enough to 15,000 tenge to receive a 10% bonus from this amount. Accordingly, I went back to Magnum to sort out all the products.I came to the cashier, explained everything politely, said that the cashier did not calculate the total amount correctly and the bonus did not fall to me.I asked for a refund and to re-punch my own product in the amount of 15,000 tenge in order to receive my required bonus.But first the cashier attacked me with complaints, then some senior salesperson, and eventually the senior manager came, who generally tried to make a fool of me.I am well acquainted with the terms of the Magnum Gift Wheel New Year's campaign, which I informed everyone who was there.They started humiliating me, insulting me, and trying to blame me for everything, saying I was a fool myself and refused to issue a refund.Then after 15-20 minutes of scandal, the eldest did me a favor and said she would make a refund, but oh...here
The most interesting thing here is, he won't sell me my goods again...They called me a brawler and insulted me that I was a woman, not a man, because I started a scandal...They were hysterical to the last... As a result, a guy, an employee of Magnum, came up and asked to explain what had happened.I explained, and he listened.In total, they did what I asked, everything was issued as a refund and re-punched, I bought one item before the missing one Today, my patience just ran out, because this is the third time this has happened to me in this store, and they always try to make me look like a fool who does not understand what he is doing.
I don't like the chain of these stores, there are big hypes, so I can't write anything good, home delivery is organized in the city, why don't they do the same in the village?
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Анна Ннн6
Level 10 Local Expert
April 15
What about the Magnum
Magnum store chain . There are discounts and bonuses. It's convenient to come for bread, go out with a huge cart , that's all you need . It is also very convenient that there is a delivery from the store, which is very convenient
Space prices, for example, liquid powder in magnum is about 2650 or even more expensive, and in a store that is a little further away from them, the same powder is priced at 1650, why is there such a difference.
A large store with a full set of everything you need. The presence of this comprehensive food base in such a remote place helps out local residents in times of acute need, and favorable prices allow you to shop profitably and not count every penny...
I buy groceries for a month, there are always my favorite pads, but the guy complains about the prices and high costs
The cashiers are kind and smiling
One of the worst supermarket chains, products are always one of the worst, allow firms to exhibit their products if the administration and managers pay the so-called Entrance fees.
It's not very clean and cozy. I visit Magnums in the city. There are better vegetables (I mean onions and potatoes) and a better assortment of bread. There is still a difference...
Prices are more expensive than in other magnums and it is desirable to make it larger and more round-the-clock. The whole of Burundai and Vodnik and everyone in the area will walk if you make it around the clock and make prices cheaper like in other big ones. Then he will close all the big supermarkets with his passability
There is a large selection of products, but the price is also higher than in other stores. Recently, the Caspian WiFi has been working very poorly, which is why queues at the ticket offices.
damn, I am very glad that we have such a supermarket, everything is there + a big one that they also have raspi red in the store, for example, and only a week later we went in and bought 5iz5
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Show business's response
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Андрей Ш
Level 6 Local Expert
April 15, 2024
There are a maximum of two cash registers, even when there are a lot of people. The price on the shelves is the same, but the receipt is completely different. They explain that they did not have time to change the prices on the shelves.