Magnoliya
474 reviews
May 19
We stayed at the Magnolia Hotel from 05/02/2025-05/12/2025. I really enjoyed my vacation. The rooms are clean and cozy. The rooms were cleaned every day, towels were changed without any problems. Beach towels were also provided. The food at the hotel is varied, fresh, and the assortment has always been changing. Breakfast, lunch. Buffet dinner. They always left well-fed and satisfied. The tables, tablecloths, and cutlery were always clean, I can even say sterile. There is no question of any rotovirus. Most importantly, wash your hands more often and not mediocre before eating. The hotel's swimming pool is warm and clean, and it was cleaned every morning. The hotel staff is very responsive, they responded to every request immediately. I would especially like to mention the hostess of the hotel Svetlana! This is a man who loves his job, loves his guests, and does everything to ensure that his stay at this hotel is 5*!!! I recommend it!
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3
May 15
We have been staying at the hotel since May 10th. Thanks to the hostess, friendly and caring. Special thanks to the kitchen. The food is very tasty and varied, despite the fact that there are few guests in the hotel. A big plus is the heated swimming pool, which helped out in rainy, cool weather. The sea is 5 minutes away. There is a Ferris wheel on the embankment, a good Adjika cafe, and live music in the evening.
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2
April 30
We have been staying at this hotel since April 26, in the 1st building, wonderful service, good and friendly attitude of the staff, very tasty and varied food, the rooms are clean, cleaned almost daily, towels and bed linen are changed, if there are any problems, everything is solved immediately, no problem. I would especially like to mention the work of the hostess of the hotel Svetlana Anatolyevna: always friendly, smiling, interested in vacationers, always available, finds compromises in any matter in favor of vacationers. I will definitely recommend it to my friends.
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6
1
May 11
Hello dear vacationers, my wife and I are currently vacationing in MAGNOLIA, and we would like to thank the head of the hotel, Svetlana, and the hotel staff. Everyone is very friendly, polite, everything is clean and cozy. The room was cleaned daily. There was a nice bottle of wine for my birthday, a festive table for the 9th, and a 5-7-minute walk to the sea. Heated swimming pool. The food is buffet style, everything is top notch. Thank you for the comfort you have created, I want to come back to you again and again.
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5
December 11, 2024
Wonderful stay, good cuisine, courteous staff. Everything is always fresh in the kitchen. My husband had a birthday, swans were twisted out of towels as a gift, and a cake with candles was congratulated. On the last day, the hostess allowed me to stay in the room for 4 extra hours before the transfer. The swimming pool on the territory is always clean and in October it was warmed up. Thank you for a wonderful stay
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8
1
January 7
We had a rest from December 30 to January 4, 2025. We lived in the 2nd building. We settled in quickly. The rooms are clean, towels were changed every day. Swimming pool with heated pool. The breakfasts are very tasty and satisfying. They rolled out like buns. On New Year's Eve, it was possible to book a table in the gazebo for free. The food was also prepared to order by 22:00, the prices were adequate. The administrator is friendly. When the lights were turned off, the generator was turned on in the hotel. Therefore, we did not notice the blackout. The hotel also has a sauna in excellent condition. They got drunk heartily. I recommend this hotel.
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7
1
May 4
I had a rest with my son from 04/25/2025 to 2.05.2025, I was very satisfied, I liked it. The hotel is clean, the buffet is very tasty, the staff is polite and pleasant, the pool is warm, the walk to the sea is close, the bus stop is nearby to go on excursions. We were very satisfied. Thank you for a wonderful stay!
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3
May 4
I had a rest from April 26 to May 2.
Everything is wonderful, cozy, the staff is friendly. Wonderful dining room, delicious, everything is fresh. I did not swim in the pool, but the vacationers said that the pool was good) I will definitely recommend it to my friends and I will come myself))
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2
May 7
We spent the May holidays in 2025 at the Magnolia Hotel. We were very satisfied with the rest. We have never met such a responsive and sincere staff. Delicious homemade food, clean, cozy. The hostess of the hotel, Svetlana, left good impressions and helped solve all the issues. If to Abkhazia, then only to Magnolia
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3
October 4, 2024
We rested in the hotel from 24.09 to 01.10, We liked the hotel, it was clean and cozy. We lived in the 1st building, the hotel has 4 rooms. The room has a hairdryer, kettle, refrigerator. The staff is friendly, the administrator Olga will always explain everything if you have any questions))) We checked in right away, even though it was an early arrival, apparently we were lucky and the rooms were already ready. We took a breakfast tour so as not to be tied to the hotel, but if you want, you can at least have lunch or dinner, pay 500 rubles. and choose what you want, and the choice was always delicious and homemade. There were fruits too. In the dining room (it is located in the 2nd building) It's clean and nice to be here. The territory of the hotel is beautiful, greenery around, there is a heated swimming pool, they clean it every day, they saw it for themselves))), we spent evenings in the pool, the water is clean and warm. It takes about 10 minutes to walk to the sea. The hotel has its own territory on the beach (pebble), it is clear that it is clean, they are also cleaned, but there is a small minus, firstly there are not enough sun beds (sun beds with the Magnolia logo), and secondly it's time to change the umbrellas (well, they are too shabby), or at least update, add new ones. Cleaning every day, if you don't want to, there are "do not disturb" signs. Beach towel cards (in my opinion, a rarity in Abkhazia) upon check-in. The "intestine" did not touch us, Thank God, although we collected a lot of medicines after reading reviews, although this is of course a matter of chance. In general, I liked the rest in this hotel)))
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6
1
May 7
We had a rest this year for the May holidays at the Magnolia Hotel, we enjoyed the service, the food, and the wonderful location. I would especially like to thank the hostess of the hotel, Saetlana, a very warm-hearted, responsive person. Vacation in Magnolia is like Mom's.
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2
October 12, 2024
We had a rest at the hotel in early October. The location of the hotel is excellent, close to the sea, in a quiet area, many shops and cafes nearby. We checked in almost two hours ahead of time, which was very pleasant. The room was cleaned, clean. The pool was cleaned every day, very warm, open from 8 to 20.00, which is very convenient, since it was not noisy in the evenings. They did not eat in the dining room, as they only paid for accommodation. The lights were turned off, but the generator turned on immediately. Of the cons: I would like to recommend that the owners of the hotel put a clothes dryer on each balcony, otherwise they had to hang the laundry on the railing. Well, the furniture with linen, of course, is no longer "first freshness", but this is normal for a hotel positioning itself as three stars. In general, we were satisfied with the rest, thanks for the hospitality, we would have come again. By the way, we rested with two children and did not catch any rotoviruses, although the children did not get out of the pool.
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7
1
August 25, 2024
We had a vacation in August at 4m with two children.
The first thing I want to note is the clean and cozy rooms (we rested in the 2nd building). The food is decent, there is a large selection. The staff is friendly, the pool is clean.
But as soon as you leave the territory, there is one solid garbage everywhere.
The hotel has its own small beach, but apparently no one is watching it. There were a lot of cracked sunbeds, umbrellas fall apart and fold up on their own, personally, I almost got hit right on the head 2 times. Bottles, leftovers, cigarette butts, and used personal hygiene products are on the beach itself.. I don't know whose fault it is.. but in my opinion, for such money from tourists, it was possible to hire a person to keep order on such a small piece of beach. There is no doctor in the hotel, which is not unimportant, to seek emergency help only at the state hospital, to go to it only by taxi.. but, of course, everything is paid there.
The sensations of rest are mixed.
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4
1
August 21, 2024
We rested from 2.08-10.08 2024. We stayed at the Magnolia Hotel, we really liked the hotel itself, the service. Everything is clean, towels were changed often, linen every three days, the room is cozy, everything you need is there, room cleaning every day. Olga is a very pleasant and sociable receptionist, she quickly finds a common language with the guests of the hotel. Special thanks to Olga personally. From the hotel to the beach 300-400 meters, close to 10 minutes on foot. The hotel has a dining room in the 2nd building, the food is delicious, the table is Swiss, you pay money, you eat as much as you want and not expensive (the assortment is always large). There is also a recreation area on site, a swimming pool, massage for a fee, a children's room. You can choose any excursions at the hotel, there is a shuttle service, which is very convenient. Thank you for your hospitality.
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9
3
May 5
I had a rest from April 30th to May 4th.
I was very satisfied with the service. Friendly girls at the reception, friendly staff, clean, take out the trash every day. There is an elevator. I lived on the fifth floor, you can walk if you want, take the elevator if you like. The food is closer to home-made, but you definitely won't leave hungry: manti, dumplings, soups, fried and boiled food, as you like, salads for lunch no less than 3, plus pickles, porridges and casseroles for breakfast, cottage cheese, sausages, always fresh pastries and much more.
It is clear that in April you can not swim at the sea, the pool with heated water saved you.Special thanks to Svetlana Anatolyevna!
And the excursions are just wonderful, informative, and I was very pleased. The minibus pulls right up to the hotel.
It's not far to the market, along the way there are various shops, bakeries, where fresh pastries are always served from 8.00, there is a cafe near Glory Square where I tried real khachapuri "boat".
You can take a bus on the central street and in 10 minutes you will be in Staraya Gagra, you can just take a walk and enjoy the beauty.
I will definitely come back as soon as possible!!!
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3
May 6
We had a rest from 30.04.25 to 06.05.25. We checked in immediately upon arrival, the room is clean, the towels are snow-white. The staff is polite. The Swedish table is varied, the food is very tasty!the rooms are cleaned every day. I definitely recommend this hotel!
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2
January 14
The location of the hotel is good. The sea is 6 minutes away. Sun beds on the beach are free, but they are sorely lacking.The rooms are not bad, but I would like it to be cleaner. Showers, faucets in lime coating. The towels are stained. Bed linen with stains. When the air conditioner broke down and I asked to relocate us, to which I was told by Inna the administrator: "I can refund the money and there are no places to relocate." Inna answered all the questions through her teeth. Although, according to the rules of service, we were required to relocate or eliminate the cause. But somehow after 2 hours I found an empty room. There is one more BIG BUT! This is a terrible rotovirus. We had a rest from 03.08-12.08.23. We got sick all in turn. The problem is the water and the poor handling of the dishes.
For 13,500 per day, it's TOO MUCH!!!!! You pay the same for an adult and a child.
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4
August 4, 2024
Vacationed with my son 2.06-8.06. Wonderful hotel. We lived in the 2nd building. The reception is polite and helpful. The pool is warm. The courtyard is cozy. The beach is a 7-minute walk away, there are private sun beds on the beach. A wonderful location, there are a huge variety of cafes and bars on the beach. There is also a Ferris wheel nearby, on the square. They only took breakfast, because more often we were not in the room. It is very tasty and a good choice. Sometimes we went for lunch or dinner-also a wonderful choice. The room is cleaned daily. Linen and towels were changed every 3 days.
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7
3
August 27, 2024
We rested in the 3rd building in a 2-room room from 08/20/2024 to 08/26/2024. The hotel is nice and clean. The staff is friendly. Well-maintained territory, clean swimming pool. 5 minutes walk to the sea. There are not many sunbeds on the beach, but it was not critical for us (we had a special beach mat with us). Beach towels are provided free of charge.
Room cleaning every day, change of linen and towels every 3 days. We had our own kitchen in the room. However, we did not use it.
The food is delicious, homemade, you can always find something to eat. They took only breakfast, but almost all days they bought lunches and dinners for 500 rubles per person per meal. Bottled water is cheaper than in the nearest shops.
The only disadvantage is that they do not give you a dry ration with them at early check-out (although the day of stay is paid for), accordingly breakfast was skipped.
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5
3
June 16, 2024
A wonderful hotel!!!! Everything is thought out:the pool is heated, which is cleaned every morning and cleaning filters are turned on every evening. The food in the dining room is very tasty, the girls are doing well. The food is very diverse, everything is different every day and the choice is huge, your eyes run away and you stand for a long time and think what to eat today))). The hostess Svetlana Anatolyevna keeps everything under her control. Her daughter Inna works at the reception and solves any issue very quickly. Maid Oksana is also doing well! The room is always clean and tidy and the beds are decorated))) There is a private beach by the sea with sun beds and umbrellas. Thank you all for organizing our vacation!!!! We will definitely try to come back to you next year
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8
2
April 25
We were in 2024. In the fourth building. We had a great rest. The room is nice with a balcony. There are no complaints about nutrition. The staff is unobtrusive. On-site swimming pool. The sea is a five-minute walk away. If we're going to go there again, it'll be there.
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1
1
May 11
We had a vacation in May 2025 from May 6 to May 10 with our whole family of 6 people. To say that we really liked it is an understatement . The hotel is 5+ . Cleanliness is everywhere, delicious food and a variety of both at home and even better. Everything is working in the room. The territory is cozy, clean, comfortable, there is a place to spend time in the evening for vacationers of any age. There is a heated swimming pool on site, as well as sun beds, towels are given out clean every day and to the beach too. The hostess, Svetlana, is friendly and helpful, all issues are resolved without any problems here and now!!!! The staff is a different story, as the girls working in the restaurant and at the reception are just wonderful, friendly, caring , always happy to help and prompt everything. This hotel with all its staff does not work for the flow, but for vacationers. It is clear that the opinion of every guest on vacation is important to them. We will definitely come back to you again!
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1
May 27, 2024
I stayed at this hotel with my wife from May 7 to May 14.
The hotel is very nice. The rooms are cleaned every day, the pool is clean, the breakfasts are delicious and there is always a good choice, the staff is friendly, and Svetlana is just an amazing woman!)
Additionally, you can buy dinner. For 500 rubles, you will be served a full table of delicious dishes. It's even cheaper than eating in some restaurant and much tastier.
My wife was ill before arriving at the hotel and could not eat heavy food.
Svetlana herself ordered that porridge be cooked for her on water, light broth and so on. It was like this for a couple of days and we didn't even ask for it! Thanks a lot to the whole hotel for this!
People write a lot in reviews about rotovirus, dirty pool, etc.
Guys! Rotovirus can be contracted anywhere in Abkhazia.
The hotel is cleaned up every day and everything is washed and cleaned.
Abkhazia is primarily a beautiful nature.
If you want to stay in a hotel, you go to Turkey.
Personally, I recommend this hotel.
It is close to the sea, the rooms are good and will still help with any question)
Book and you won't regret it)
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12
2
July 5, 2024
A good, brand-new hotel, rooms are clean, cleaned every other day, linen is changed 1p in 3 days. The location is excellent, the sea is 150 m., private territory on the beach, with sun beds and umbrellas, towels are provided.
The food is delicious and quite varied, buffet style.
There is a swimming pool and children's animation! The staff is friendly!
One significant disadvantage is that a diesel generator and water heaters are closely attached to the 1st building, it is very noisy, it prevents sleep.
And there are also not enough shelves in the toilet room.
It justifies its stated 3 stars!
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4
1
April 19
As a friendly team of more than ten people, we thank this space, created by Svetlana Anatolyevna and her husband, the entire staff of the hotel, who supports it in such beauty and cleanliness... Delicious tables are generally above all existing estimates... The rooms are clean... Heat... Comfortably... The mattresses are comfortable... Thank you... To the moon... We will come again✨✨✨☀️☀️☀️☀️
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2
1
July 17, 2024
We had a rest in Magnolia from July 1-10! I would like to express my gratitude to all the staff! The hotel is gorgeous (we lived in the 1st building). Cleaning every day. Towels were changed every other day, bed linen 1 time a week. Cleanliness is everywhere, both on site and in the hotel and in the dining room. About the food: there are no words at all, the food is so varied and soooo delicious! Fruits at lunch and dinner are always 3-4 types. It was enough for everyone . There are wonderful cakes for dinner, of our own production. There are free sun beds and umbrellas on the beach, we always found free ones. The beach is across the street, 5 minutes on foot.The pool is clean. Excursions were taken at the hotel, for money as everywhere else.Thanks to the administrator Olga, she prompted and told me about all the interesting excursions. I really liked the restaurant on the coast "White Fig". The coolest , food , wine,show program . In general, the rest is great. I recommend this hotel to everyone, it is the best in Gagra! Be sure to take a fumigator with you (mosquitoes eat), and from rotovirus (I had to face it, unfortunately) But otherwise everything is super!
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8
1
October 10, 2024
Great hotel! We had a rest with our daughter in the second building from 09/29/24 to 08.10.24. I liked everything very much - the food was delicious, the rooms were cleaned every day, the pool was warm, the staff was friendly, and we arrived at 9.00 in the morning, we immediately checked in, we did not have to wait for 14.00 as usual. The location of the hotel is very convenient. Thanks for the rest, we'll be back again.
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4
1
June 30, 2024
We stayed at this hotel in June 2024. We liked the hotel. Clean, cozy, everything works. The staff is polite. Bed linen is changed on the fifth day, towels on the third. Wet cleaning every day, if you don't mind. The pool is heated. The food in the dining room is delicious and fresh. The sea is nearby. The beach is pebbly. It is better to buy rubber slippers for the beach right away. But due to the pebbles, the sea looks clean and transparent. The hotel has its own piece of beach with sun beds. Towels are provided on the beach. The hotel is located within the city limits, so you can take a walk in the park in the evening. Gagra market is nearby. We liked everything!
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5
2
June 12, 2024
We had a great rest, flew at the end of April, we really liked the hotel. According to the location, I liked that not far from the embankment and at the same time the territory is quiet, there are no entertainment venues nearby from where music would come. And we watched such hotels on the first line. We were lucky with the weather, we managed to catch the sun and sunbathe for a couple of days. The pleasant hostess of the hotel, very sensitive and attentive to us, treated us to breakfast. By the way, I want to note that the breakfasts were very decent, delicious at home, we have something to compare, for example, at the hotel Abkhazia, there is disgusting food there. Overall, it left a very good impression, a place where I would like to return again. Guests from 201 rooms)
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5
2
May 8
We were in Magnolia in early May 2025.Initially, we took the tour to another hotel, but two days before arrival, the tour operator changed it to Magnolia, which we are very happy about.
We were settled in the 1st building, the room was on the 1st floor, 3-bedded, but only my daughter and I were settled.
The room was clean, the cleaning was done every day, the underfloor heating worked, although there were tiles on the floor, but it was comfortable to walk barefoot.bed linen and towels were changed every other day, and the trash was cleaned every day.
There was a buffet in the dining room, the food was delicious, there were no queues or fights for food😃
There is a heated pool, but we had a busy program and there just wasn't enough time for the pool, but people were swimming even though it was cool outside.
We were very satisfied, if we are going to go to Gagra again, then only to this hotel.
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3
2
September 28, 2024
We vacationed with my mother at this hotel last summer. Overall, I liked it 50/50. The hotel is modest, suitable for non-demanding tourists who do not like to stay in a hotel.
The territory is not very cozy, there are paving stones everywhere, there is not enough vegetation.
There are no recreation areas. Only the sun beds by the pool that are always occupied. And a sofa by the pool. There were some other gazebos, but they were always smoking there, we didn't go there.
We lived in the second building, overlooking the main building and the mountains.
It was not difficult to go to the dining room of the neighboring building.
By the way, the big plus of the hotel is the food. The food is really delicious and varied. The chefs are great fellows!👏🏻
The room is not cozy, it looks more like a comfortable prison cell. The renovation is made of the most budget materials. There is barbed plaster on the walls for street decoration. There are few outlets, wires sticking out everywhere. You can't turn on the kettle, because the wire stupidly does not reach the outlet. I had to contrive, substitute objects for the kettle. In short, the conditions are Spartan, there are always some obstacles.
Upon arrival, dinner food was left in the room, it was very pleasant.
It takes 5 minutes to walk to the sea.
Sunbeds on the beach are occupied in the morning. There are very few of them. If you do not have time to borrow, you will lie on the rocks, or buy with money. It was very annoying that a lot of empty sunbeds with towels were empty all day. People don't do that! They left- they took their things, let others rest.
Well, the cherry on the cake is rotavirus the next day. Everyone who was in the hotel was sick. But I think this is a problem for the whole of Gagra. In pharmacies, crowds of our tourists are queuing for medicines for vomiting and diarrhea.
I recommend the hotel for those who want to explore Abkhazia, rather than live in a hotel 24/7, perhaps the older generation will like it here.
I will not come here myself, there are many other competitive hotels nearby, with the best conditions
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2
1
October 5, 2024
The rest turned out well, the room was big.Special thanks to the chefs, everything is delicious and the choice of dishes is for every appetite.The room is cleaned daily, only mosquitoes are overpowering.There are sun beds with umbrellas on the beach.The heated pool helps out when the sea is stormy or bad weather.Thank you for the pleasant experience at your hotel.We were from 28.09 to 6.10
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4
1
July 23, 2024
We are having a rest in July 2024 in building 1 with a view of the mountains!!! The room is cozy, clean, cleaning every day and linen has been changed 2 times in 6 days👍👍👍
There is a panoramic elevator in the building!!!!
In the room there is a cool hairdryer, kettle , dishes, one-time slippers.👍👍👍
It is advisable to take a fumigator, mosquitoes can come to visit😄😄
We have three meals a day, everything is very tasty and varied, salads, greens and various fruits. We are very satisfied and just overeat))))
It is close to the beach through the Adjika cafe. They give out beach towels and change them as you wish. Sun beds are free on the designated beach area with the Magnolia logo.
In the evenings, the Adjika cafe has a free, fun disco for everyone who comes or walks along the embankment.
The rest is great.🏝️🏝️🏝️🤗🤗🤗
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6
1
September 30, 2024
Nice hotel, vacationed on 26.09-30.09 with my wife. We liked everything very much, clean, cozy and most importantly quiet and calm.
Kitchen 👍. Breakfast is included.
Dinner and lunch are 500rubles per person.
We are ready to go again next time, and stay there, the pool is heated.
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3
1
August 1, 2024
The location of the hotel is good, 5-10 minutes walk to the sea. There is a shop nearby. Alexander is an excellent massage therapist at the hotel. The food is good, but it's the same every day. There is a generator, if there is no light in the city, the hotel has it, but the air conditioners do not work. WiFi for vouchers, one device per person, if you need more, then no options, the last time I saw this was 20 years ago. A boorish girl sits at the reception, who communicates with the guests as if she were owed, in any situation she says: not satisfied - go look for another place to live. There are 0 reactions to any claims. The rooms are dead, dirty, the smell is terrible, they clean poorly, the linen was changed 1 time in 10 days a week. There is mold and dirt in the bathroom.most of the hotel's guests go through rotovirus disease. Children puke right next to the pool and swim there. There are not enough places for everyone in the dining room of the hotel, you have to stand with a plate, look out for when a place is available. The same thing is on the beach, there are not enough places catastrophically, the sun beds are mostly broken, umbrellas too. In general, the hotel is two, Abkhazia is 5! I wish you all a good holiday in beautiful Abkhazia!!!
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5
6
July 30, 2024
We rested in Magnolia from July 20 to 27, my husband and I liked the hotel)))Everything is within walking distance and the most important thing is the sea.The food is varied, everything is delicious and homemade.Special thanks to the administrator Inna, the staff is polite and friendly.The room was cleaned every day, linen was changed every three days, everything was clean and tidy)))Thank you very much)))
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4
2
July 12, 2024
Let's go on the advice of friends! We lived in building 1.To be honest, the hotel is a three-star! Of the advantages: convenient location, friendly enough staff, gazebos on the territory, a swimming pool (although a strange work schedule from 8 to 20), the hotel has its own sun loungers and umbrellas on the beach. In general, these are probably all advantages! Of the cons: dirty rooms, walls with traces of dead mosquitoes, dirty curtains with stains, if you do not move the bed, then the floor is clean. The pastel was made with holes after replacement, the white towels were washed but stained and one came across with holes, the rattan furniture on the balcony was shabby, but we did not use it because we did not sit in the rooms, the room itself is small, although there is a bed for a child, but there is very little space. The breakfasts are very tasty, but of the same type (they get bored on the 4th day) it's a strange decision that you can't take out the food by taking, for example, the breakfast you paid for to the beach. The bathrooms are padded in our room with a toilet lid (apparently after it was replaced) it did not open completely and remained at an angle, occasionally flapping. The noise insulation from the other bathroom is zero, plus someone was constantly smoking in the bathroom from the neighbors, the smell is appropriate.The guests at this time are mostly pensioners and families with children, there are very few young people. There is essentially no entertainment at the hotel (children's animation and 1 foam party).In conclusion, I will say this: would I recommend this hotel? Probably not, would you go a second time? Definitely not! Is it worth the money? Definitely not! I wish the owners to develop the service and monitor the cleanliness of the rooms and the cleanliness of the linen provided! There is not enough music by the pool, the time would be more interesting!
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6
2
September 18, 2024
The hotel is clean, cozy,there is a refrigerator,an electric kettle,a TV in each room,an iron on the floor,a bathroom, a shower room always with warm water,there is a swimming pool on site,excellent food,very tasty food,good-natured staff, 300 meters to the sea.in a word, thank YOU very much!!!
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5
1
October 31, 2024
We had a rest from 14.09.24 to 18.09.24 with a family (2 adults and 2 children:13 years and 1 year). The advantages of this hotel: the location of only the 1st and 2nd buildings, and food. THAT'S IT!!!! Cons: very dirty rooms, namely the walls (all smeared with mosquitoes and bruises from them). The wallpaper is very dirty. And the main disadvantage of this hotel is the administrative staff and the hostess Svetlana herself. Terrible attitude towards the guests, boorish communication, namely the administrator of the 2nd building, and the hostess. How can the administrator speak in a raised tone, "you eat here for free, and you can also say something here. If you don't like it, go to Russia." The phrase is word for word. We had a shock. And she was screaming at me, and I had a little baby in my arms. And when they asked to call the hostess (who arrived an hour later), there were no apologies, she was just as arrogant and did not know how to build a dialogue (only a monologue). Complete disappointment in this hotel. They left on the third day. And in addition to this, we also take the baby in half to the hospital with an intestinal infection (for a week under ivs every day for 20 hours). I definitely do not recommend it. Due to such rest and staff, the impression of Abkhazia has deteriorated in general. Although we have been there more than once. But this hotel has ruined everything.
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18
5
September 6, 2024
We rested at the Magnolia Hotel (Gagra) with our family from August 22 to September 1, 2024.
We lived in the 1st building on the 3rd floor, the Windows overlooked the 2nd building. The view from the window was gorgeous, the mountains from behind which the sun was rising! I think we are very lucky with the view from the window, because in other buildings and ours, but on the other side there are views about nothing.
The room has a double bed and a single bed. Kettle, refrigerator, air conditioner, TV, hair dryer. The mattress is in the mattress pad. The bed linen, towels, pillows are all white, without any stains.
The street is not passable, there is no noise. A neat balcony (there were no clotheslines in our room). There were ropes on the neighboring balconies. We hung towels and swimsuits on chairs and handrails.
Beach towels are provided at the laundry. It is clear that these towels have been washed many times, but everything is clean.
The room itself is generally normal, the furniture is not shabby. It can be seen that the renovation was done a long time ago (most likely when the hotel opened). There are spots of dead mosquitoes on the walls (we also chased them every evening and the fumigator did not help at all). The shower stall in the toilet is old, there is a lime plaque on the doors (this is unpleasant). If three people wash in a row, the water starts to drain badly.
Cleaning every day! We were regularly asked if bed linen and towels needed to be changed. This is a huge plus. There is no dust on the cabinets (I noticed it when I was chasing mosquitoes).
The administrator in the 1st building is a wonderful woman - smiling, attentive, on all questions and the tour suggested where it is better to visit. I am writing about one administrator, because she worked most of the time (there was a second one, but rarely and we did not communicate with her).
Every Tue and Thu there is a children's animation at the hotel. My children didn't go. We've been to the pool a couple of times.
We had breakfast included (buffet). The range of dishes is quite wide - porridge, omelette, casserole, pasta, sausages, salads, pizza, pastries. The list of dishes is the same every day, but you can eat in a variety of ways. The food is delicious, there are no complaints. Only porridges have a lot of sugar and little salt (but this is in my subjective opinion). You can have lunch and dinner for 500 rubles/person. We didn't go because we didn't feel like eating in the evening, and we usually weren't at the hotel for lunch.
It's a five-minute walk to the sea. The beach has its own sun beds and umbrellas. Some umbrellas are torn in places, it would be possible to change them. There was a Malibu hotel area next to us, they obviously have more well-groomed umbrellas. We went to the sea in the morning and sometimes in the evening. Maybe we were lucky, but there were always sun beds (and there were 5 of us).
In summary, I can say that the overall impression of the hotel is normal, you can go. The room is clean (except for the shower cabin), cleaning is daily, the food is acceptable, the view from the window is beautiful, the administrator is attentive, the hotel territory is well maintained (benches, gazebos, plantings), close to the sea.
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August 24, 2024
we rested with my mother from 17.08 to 24.08. a very good hotel for your money) the location is convenient, not very far from the sea, 5 minutes (we rested in the 2nd building). I would like to mention the dining room separately. better than in any restaurant, the girls cook with a soul!! a meal costs 500 rubles, a buffet, a huge selection. they are cleaned every other day, towels can be changed when needed. There is animation and entertainment for children. transfer from the hotel to Adler train station for 800 rubles. everything is clean and tidy. We really liked it.
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September 18, 2024
We had a rest with our family from 30.08 to 8.09. We lived in apartments of the 4th building. The hotel is just great, clean, well maintained. Towels were cleaned every day, bed linen was changed. The food in the dining room is beyond praise. We ate in cafes on the embankment, but we did not find it better than it was in the hotel. The food is varied, always meat, fish, fruits. The receptionists are polite and attentive. Definitely, I advise you to relax!
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3
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August 29, 2024
We have been to this hotel twice. Now they have their own beach. I liked everything very much. The dining room is very tasty. The administration resolves any issues very quickly. We arrived for the second time, Svetlana gave us a bottle of wine for lunch. Very nice). The hotel is clean. The Magnolia Hotel is better than many expensive hotels in Turkey with big stars. (There is something to compare it with). Prosperity to you.
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January 18, 2024
We stayed in Magnolia in June 2023 for 14 days.
The overall impression is quite a decent hotel, a solid five for Abkhazia.
Positive:
- the hotel is located almost in the center of the "new" city, 400 m from the embankment and the beach (10 min walk).
Grocery stores are located nearby, including the Gagra shopping center with an Assorted supermarket (bank cards are accepted), a market (1 km), canteens and cafes. Of the canteens, I would like to mention the Canteen No. 2 at the school located behind the San Marina Hotel, where they cook delicious at home.
- private beach with sun beds;
- private heated and illuminated swimming pool;
- there are gazebos on the territory where you can relax in the shade;
- excellent buffet-style meals with a wide variety of dishes;
- regularly conducted children's animation;
- friendly and helpful staff;
- cleanliness in the common areas;
- comfortable and clean rooms (in the room: TV, electric kettle, air conditioning, refrigerator). A big plus of the rooms is the presence of private balconies;
- good, stable wi-fi (the connection code is valid for 10 days, after which a new one is issued).
Cons:
- there are few sunbeds on your own beach. But this was not a problem for us, because we went to a semi-wild beach located behind the market, where there are few vacationers;
- mosquitoes in the evening, but mosquito nets on the windows save them from them. I do not recommend leaving the balcony door open at night. To fight mosquitoes, I advise you to take an electric fumigator from home, it does not take up much space in your luggage.
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October 20, 2024
I had a rest in September 2024
We lived in Magnolia. Meals were taken for breakfast. Supper
If you wish, you can have lunch at their place. The buffet. The cost is 500 rubles
The food is delicious. Everyone can choose a dish for themselves. I liked that if I didn't have time for dinner (I went on a tour from the hotel), dinner is brought to the room. The rooms are simple. The balconies are small. There is a TV showing enough channels. There is Wi-Fi in the room
The bathroom is combined. Shower cabin
The water is always cold and hot.
There is a private pool. The territory is well maintained.
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5
1
July 31, 2024
A great family hotel. We lived in the 4th building for 10 days in the first half of July, new and spacious rooms, impeccable bed linen, pillows, blankets and mattresses. Cleaning is daily, towels and linen are changed regularly. A small tip to the maid in gratitude and as a gift swans and virtuoso towel products ☺️
The sea is a 10-minute walk away. There is a private pool, which was almost always free. The only inconvenience was that I had to go to the 2nd building to the dining room. But it wasn't a burden either.
The hostess of the hotel, a pleasant woman, always controlled the situation, especially in the dining room when there was a large influx of people. The dishes are always familiar, delicious at home. We came to the dining room half an hour before closing time, everything was always there. By the beginning of work, there are no empty tables.
The beach is private, with free umbrellas and sun beds. Due to the large influx of vacationers, in the middle of our vacation, at 9:00 there were no free deck chairs. As is customary with us, vacationers occupied them from early in the morning and pulled up for lunch. There are sun loungers and umbrellas for rent near the hotel beach. 500rubles per day - 1 umbrella and 2 sun loungers. Moreover, they are very close to the sea, the beauty…
Rotavirus, the scourge of our Black Sea coast, struck only a 10-year-old son this time. I was ready for this, the medications helped me cope in 2 days. Thanks to the girls from the dining room, they gave broth and rice to the room.
The nature of Abkhazia is fascinating, we were convinced by the excursions that are sold both in the department and on any corner.
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July 4, 2024
I really liked the hotels, everything was very good, thanks a lot at the reception Olga told me everything well and prompted me. The dining room is just super, thanks to all the girls. A nice pool when there was a hurricane, the child was there. Great room cleaning, too, thanks a lot. In general, I recommend the Magnolia Hotel to everyone.Children are having holidays, everything is fine..
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August 19, 2024
It was our first time here. And we were very, very satisfied. For me personally, I didn't find any disadvantages at all. We lived in the 2nd building. It is fenced, which is convenient. In the courtyard of the gazebo, there is a place to sit. There is a designated smoking area. There is a swimming pool with sun beds. The water is good and clean. And it was cleaned daily. The dining room is on the 1st floor. Everything is delicious. And I'm very picky about food. The choice of dishes is huge. And fruits and sweets, and the first and second are all diverse, and drinks, well, just for every taste. There were even broth, crackers and kefir (apparently for those who got sick), we were just sick for one day with the whole family and I was grateful for such a menu. The dining room is clean and cozy.
They write about Inna's ill-will. I don't know, everything was fine with us. I met her and told her everything about the hotel and about the excursions. The person works 24/7. You're going on vacation. On the joys and positivity.It is quite possible that she did not smile somewhere. But they didn't notice any anger. She checked us in absolutely free of charge at 10:00, although check-in is from 14:00. We arrived early-we were checked in.
I liked that the water was running well in the room (3rd floor), there were no interruptions. Clear. We changed the towels. And even beach tickets were issued daily. Kettle,hair dryer,refrigerator,TV,split-everything worked. They put fumitox against mosquitoes. There are a lot of mosquitoes. But the hotel has nothing to do with it. There are a lot of them on the beach just in the evening. Everyone was killed, the windows were closed and voila beauty.
Rotovirus also does not depend much on the hotel. We got to know other families, from other hotels - we were sick too.
There are sun beds on the beach. We had enough. We came to the beach at 08:30 and occupied 3 sunbeds quietly.
It takes 4-5 minutes to walk to the beach, I spotted it right. The beach is clean, there is a locker room. A point with drinks. There is only no toilet. We need to go higher in the cafe.
Oh, yes, there is a wonderful store next to the hotel. Which is extremely convenient. It takes 10 minutes to get to the railway station by taxi. It took 15-20 minutes to get to the Seaside Park.
We conducted animation and a foam party for children.
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July 14, 2024
We had a family vacation from July 3 to July 7, 2024. In general, we were very satisfied with the service, especially I want to express my gratitude to Olga at the reception of the 1st building. A very attentive and pleasant girl. The kitchen is just super, like at home, in short, we were not hungry. Everything is clean and tidy. The only negative is mosquitoes, but they said they are always in the city and there are traces and blood of dead insects on the walls in the room. It's not very pleasant. Otherwise, be sure to come back.
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August 20, 2024
The hotel is nice, clean and cozy, towels and bed linen are changed during the stay (4+). There is no elevator- it is very inconvenient for mothers with children (you will carry the suitcase yourself to the 4th floor))! Meals breakfast / dinner - for those who are used to eating minced meat products, fatty sweet or highly salty food (3+). The mistress of spiritual purity is a little man! but...... it all started with the arrival at this hotel: the BOORISH Administrator INNA - ruined the whole idea of this place (although she saw how tired we were and thoroughly wet), SHE DID NOT CONSIDER THE NUMBERS / FORCED US TO REWRITE, then in the morning they came up again to ask what and how - but in response they again heard boorish speeches (I DO NOT KNOW, ETC.) SHE SITS THE WHOLE VACATION WITH SUCH A FACE AS IF A BILLION TRAVELERS WERE STOLEN FROM HER - AFTER TALKING WITH VACATIONERS, IT TURNED OUT THAT WE ARE NOT THE FIRST TO WHOM SUCH AN APPEAL!!! In the evening, after 21.00, the administrator is absent from his workplace - it is not possible to get through! if the child gets sick, you will not get help! I WOULD HAVE PUT 4* - BUT INNA!!!! :(
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