Lukoil
58 reviews
April 25
I always stopped by this gas station on the way, I don't plan to anymore.
After paying for refueling through the kiosk, refueling began, the pump filled with 0.17 ml and stopped without reacting to the subsequent pressing of the trigger of the pistol. Heading to the cashier, I was informed that the refueling had failed and my 100 rubles for refueling would be returned to me within three banking days or maybe a couple of weeks (the cashier added).
I asked for a receipt to cancel the operation, the cashier said she didn't have one, there was only a receipt for her, I asked for a copy, and they reluctantly printed it out.
There is nowhere to go, you need to refuel and paid another 100 rubles for fuel (already through the cashier), after trying to refuel, the gun also shot 0.17ml and refused to refuel further, fortunately the cashier came out and did not do his job, of course, but allowing his magic hands (at a certain angle, with special force pulling the trigger of the pistol) refueled everything same as my car in 5 minutes.
The highlight on the cake is that gasoline was dripping from the gas station pump onto the stove at the same time, I noticed and pointed this out to the gas station employee and received a comment (now we will fill you up and close).
I will note that I have been using refueling on this car for about 5 years and have never had any problems with pistols, apparently everything has its expiration date.
The fact that the money was refunded for a failed refueling within two weeks was, of course, upsetting, it's not modern and not pleasant. For some reason, competitors have the opportunity to instantly refund the amount for a failed refueling, or for fuel that did not fit in the tank.
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May 15
A very very very strange Lukoil! Maybe it's a fake? To pay for a full tank: you need to insert the gun, run to the checkout to tell me to fill the tank, then wait for refueling, run to take out the gun and only then come back to the checkout and pay. I think we won't refuel the car here anymore, after all, everyone is already used to the service and the choice of gas stations is very large. Oh, and the area was quite dirty.
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January 19
The cash register wasn't working, and I made the payment through a vending machine, which seemed even more convenient and faster to me.
But the older man couldn't refuel, he left for the next gas station.
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June 11, 2024
I stopped by to refuel and have a snack. The blonde girl, in my opinion Galina, helped with the refueling, I am very grateful to her for this! A hot dog for a snack is hearty and delicious) Overall, a pleasant impression of the gas station.
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October 18, 2024
Gas stations of a large network. The corporate standard is probably met. There are all kinds of goods that people and cars need on the road. To eat, drink (including alcohol) and all kinds of automotive products. Lukoil supports coffee standards. What is in Russia, what is in Belarus. It's just for the sake of coffee that I stop by.
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May 4
Good coffee, it was 2.05 in the afternoon. A very cool girl. Fast and clear service. The only negative is to put the toilet in order, not in terms of cleanliness, but in terms of repairs
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September 28, 2024
The only place in Belarus where they shared the Internet (for free) and helped to log into the application. While I was struggling with the application, coffee was prepared and poured.
Thank you very much.
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June 22, 2024
It's all good. But at the moment, this is the most nondescript of the gas stations of the chain that I have been to. This does not prevent the staff from being polite and attentive!
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May 7, 2024
The dialogue with the employee is verbatim:
* I stand at the SELF-service counter with coffee, pour boiling water, 250 ml of boiling water in one click, I'm going to press it a second time, since the glass is 0.4)
The lady from behind the cash register:
Girl, I'll count you two times 3.50!
Me: What? It's tea
She: yes, we can't have hot water separately
Me: Excuse me?
She: you have a menu in front of you, you didn't ask me, I would have put a kettle on for you
Paid boiling water from a vending machine or smuggled from a kettle
In short, an amazing sur, I do not recommend it 😄
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1
1
January 2, 2024
Review from 02.01.2023 evening time.
The gas station is just disgusting, especially the attendant at the checkout..
I show her the application for awarding points, and in response I get that we do not award points until you buy products from us. It was so infuriating.
Official representative, what kind of lawlessness is going on at this gas station?
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1
1
March 4, 2024
This is Lukoil from another parallel reality. He was still stuck somewhere in the 80s, where benevolence and friendliness at the checkout had not yet been heard of and trainings with staff would be held sometime in the future.
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1
1
April 29, 2024
On the way to the cottage, I always stop at this gas station. The staff is always friendly. Thanks to the girls for their work!
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1
September 1, 2024
It is impossible to fill the diesel in the car, some old-style pistols and banal in a BMW do not go into the tank. Waste of time
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January 14, 2024
I'll give you 2 points for the toilet. It's clean! But it is designed in such a way that it is not possible for a woman to go into it! With such success, it was possible to put the toilet in the closet. And there is no soap.
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2
1
September 2, 2023
Disgusting service. Hot dogs are heated in the microwave instead of cooking. They asked not to pay the bill for such a hot dog. The saleswoman, looking into her eyes, says that she has already cooked it and pours sauces, they did not make a refund. The sausage is smelly. It stinks of urine all over the gas station
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3
August 17, 2024
The attitude wants the best, I asked for help to use the outlet, I was not happy myself
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2
September 9, 2023
I often stop by this gas station , always friendly girls , they will help with everything , tell you everything, we come with a young man to refuel and often take delicious coffee and hamburgers or hot dogs
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3
July 28, 2022
It's the same as at all their gas stations. Good service, friendly staff, everything is neat and clean. Well done. Prices are the same as everywhere else. The bonus program pleases
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3
1
October 27, 2023
The most delicious coffee and burgers! Operators are always friendly! I will listen and help! Come by and you won't regret it!
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2
2
May 15
Good gas station
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October 6, 2024
Good gas station friendly staff
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October 9, 2024
If the shift on 09.10.2024 is bad or the whole gas station is like this.
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August 23, 2022
It was not possible to fill up a full tank. The employee refused to refuel, demanding an advance payment. And how can I make an advance payment from a payment card without knowing the required amount of fuel before refueling a full tank? 20L, then 5 more, then 3 more? Senility
We went to another gas station
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4
February 15, 2024
Polite staff, excellent service
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1
1
April 6, 2021
We stopped by on 04/04/2021 - the gas station was not working, although there was a banner "we invite you", only the store was working. Well, if the speakers don't work, is it difficult to put up a sign so that people don't stop by for fuel? There are no signs even near the speakers. We just lost time.
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2
2
January 6, 2024
It's a good gas station. A small store. In general, it's not bad.
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1
1
November 21, 2024
Uncomfortable compared to Russian ones
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March 9, 2024
It's time for an overhaul, you need to change the filling columns…
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1
June 16, 2024
Not a bad gas station
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February 5, 2022
Since when does a toilet cost 5 bel. rubles at Lukoil?
The gas station is broken, it was scary to drive in, the roof is falling off (one end is on the roof, the other is on the ground ..).
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3
July 10, 2024
Lukoil will go everywhere
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June 30, 2023
There is no comparison with Russia. Old speakers. Fuel seems to be normal
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3
1
January 7, 2024
As always, it's great
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1
1
March 1, 2024
Super people work there!
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1
March 25, 2024
It's a small room, cramped.
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May 4, 2024
Not the best Lukoil: small, one toilet and almost on the street
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July 24, 2023
gasoline 92 at 2.26 bel rubles, you can pay in peace
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3
January 8, 2024
Nice staff.
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3
1
June 8, 2023
Lukoil also keeps a brand in Belarus 👍
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1
December 10, 2023
Nice staff.
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1
March 14, 2023
As always in Belarus. Quality. It's a pity there are no bonuses, as in Russia
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1
1
May 13, 2024
Everything is fine
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November 28, 2023
Always polite staff, but the owners need to think about the road
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1
July 21, 2021
The accumulative card is not accepted yet , the new gas station may swing .
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2
November 6, 2023
Sociable staff
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3
December 6, 2022
Good prices good fuel discounts
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August 27, 2022
Total devastation. There is no road surface . ACE equipment is old
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March 14, 2021
Polite staff, delicious coffee.
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3
April 22, 2023
Rude staff, the toilet is not working, told me to go relieve myself in the field.
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2
August 5, 2022
After refueling, everything is OK
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