Lukomorye
Address
Contacts
+380 (623) 33-77-78
Show phone
Business hours
Open until 01:00
Directions
Кафе Лукоморье
80 m
Customer traffic and business hours
12:00Usually moderately busy
Mon
Tue
Wed
Thu
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Sat
Sun
44 reviews
April 27
We went to a restaurant here a long time ago. It was a lovely, cozy place. In April 2025, we decided to go to the sauna here for the first time without looking, we were sure that everything would be fine in such a place. Alas, the Lukomorye have sunk to the bottom. So, in order.
First of all, the staff is probably recruiting just anyone right now - the receptionist obviously wasn't told how to communicate with the guests. Communication at the level of aunts from the registry office in the city polyclinic. In addition, we said that this was our first time in the sauna and they didn't even bother to take us and show us everything. They said, "There's a two-story house over there, this is your bathhouse, go there."
Secondly, the condition of the steam room and the pool. The steam room itself is in disrepair. The stove with stones is not protected by anything (which hardly meets safety standards); the masonry around the stove is falling apart; the lower bench is broken and shaky, which is also not very safe; part of the boards is missing from the inside of the steam room door and nails are just sticking out (thanks for the cut finger). The pool is generally a fairy tale, it smells and looks like something between sewage and urine. The walls and stairs are all in a raid.
Thirdly, thirdly, the general condition of the room is like in a country house, where it has not been cleaned or repaired for a long time. Towels look more like rags for mopping floors, there is no hair dryer, there are no hats, a broom for 500 rubles falls apart. In the lounge area there is a sofa with burns and spots, the bed linen is also stained.
I am attaching a photo of the above. I hope my review will help someone avoid spoiling their vacation.
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1
May 29
We celebrated a birthday with our family here, we really liked it, the cuisine is stunning, the waiters are excellent, they did everything quickly and accurately, we will come again
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May 13
One star only for the kitchen, that's the end of the pros. Today we were in this unfinished place, we wanted to celebrate a birthday. The table was booked in advance, the receptionist Galina said that the music was live only on weekends and therefore the music was from a USB stick on the speaker. When the waitress came to the establishment, she said that they had one flash drive and it was playing outside and we could turn on our own. As a result, the Internet is bad there, the speaker itself was constantly turned off. When we wanted to dance, a girl came and gestured for us to turn down the sound, it turned out to be the receptionist Anastasia) then she came again and gestured (did not talk) and ran away. When we asked her what was the matter, she said that our music was interrupting the background and kind of interfering in another room. But there wasn't a single person in that room. We asked them to turn on the background music, as the speaker worked every other time, to which they replied that there was no music in our hall. As a result, the mood was completely ruined, the holiday was ruined and we just left, because it already looked like a wake. They left much earlier than planned. When we left, Anastasia, the receptionist, just hid behind the bar and looked out. The conclusion is that the staff is not competent at all, there is no service. Will I come again? No!!!!!
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1