We stayed at this hotel from 10/20/24 to 10/26/24. We are very pleased with the choice of the hotel. The price-quality ratio is excellent. All photos published by the hotel are true. The standard room is of regular size with decent furniture, the bed and mattress are comfortable, the room was cleaned every day, linen and towels were changed in the middle of our stay. We went to see the Suite- we regretted that they did not take it, a magnificent room and a view from the balconies. The hotel is not big, cozy, clean and relatively freshly renovated. The territory is not large, without playgrounds, so it probably won't work with small children. The staff is very friendly. A separate word about nutrition - it was on top. there were reviews about rotovirus - there were no "victims" during our stay. The beach is not equipped, but this is the case throughout Gagra, so there are no other expectations. They wrote about the smell on the beach. There was nothing like that. The sea is clean, the shore and the entrance are in large pebbles, it hurts a little if the legs are tender. But it didn't upset us). The population of Abkhazia is friendly and friendly, no one was rude to us, probably because we were polite and enjoyed our vacation. We traveled by minibus to Novy Athos and Sukhum on our own. The price is 300-350 rubles. for 1 person in one direction. I recommend this hotel to everyone.
A small, cozy hotel, on the seashore, in Novaya Gagra. The Standard room, a stunning balcony with sea views, is a huge plus. The room has a kettle, mini fridge, clothes dryer, beach towels. There is no safe, hair dryer, slippers/bathrobes. But it was fine without them)
Meals are 3 times a day, the choice is not huge, but everything is very tasty, you will not stay hungry. There are tables on the street with a view of the sea, there are indoor ones.
I ran into a problem when there was no water in the toilet. It turned out that water was slowly rising to the 4th-5th floor, but only into the toilet. In the sink, in the shower, the pressure is good. You'll have to put up with it somehow) Otherwise, I liked the hotel - the staff are friendly, the beach is excellent, small pebbles, sun beds/umbrellas are free, the food is delicious, the balcony with sea views is fantastic.
P.S. another hotel is being built opposite the hotel. At the time of arrival in August, the main work had already been completed, there was no noise, internal finishing work was underway
We stayed at this hotel for 10 days in October 2024. The room was booked as a suite. Of the advantages: in fact, it has its own beach with sun beds and umbrellas within walking distance. Despite the fact that October, the weather turned out to be beachy and we did not swim for only 3 days. The hotel was filled to capacity (but it only has 32 rooms), so there won't be a crowd at any time. There were enough umbrellas and sun beds for everyone. Cons on the beach: as many wrote before in reviews, there is a destroyed breakwater in the sea, with protruding pins. Knowing this in advance, he treated the entrance and exit from the sea very carefully. The second disadvantage: if the wind blows from the direction of staraya Gagra, it causes the smell of sewage. As they later found out while walking along the beach, a stinky river flows down about a kilometer in the direction of staraya Gagra. It looks like the smell is coming from her. But this is not always the case, but periodically as it smells so it smells.I assume that this river is an additional source of Rotavirus, which did not pass me and my spouse. The benefit was in a more or less light form. A day on the couch, and it's easier there... Another huge disadvantage for beach holidays is that boats and jet skis fly almost over their heads. And being in the water, this fact does not add positive emotions. The hotel is quiet and apparently with good sound insulation. I can't hear the neighbors. There are no complaints about the work of the dining room, the quality of cleaning and the work of the reception. All the guys are doing their best. The food is not very diverse, but it is stupid to demand a variety of Turkish ultra-all from a hotel with 32 rooms. The main thing is that the food is delicious and almost homemade. Daily cleaning, linen change every 5 days. The lights are constantly turned off in Gagra, but in this hotel it will pass unnoticed. Own diesel generator. In general, considering that you are in Abkhazia, its lack of grooming is not bad enough. But rotovirus, be it not laden, is a scourge of the Black Sea coast, including Abkhazia. But there is nothing to be surprised at when you know that all sewage flows into the sea without sewage treatment plants. The hotel is not to blame for this, but tourists potentially wishing to visit this place should take into account these nuances. I wouldn't want to come back here again. The hotel has nothing to do with it, it's just that Abkhazia, despite the magnificent nature, did not come to my wife and me.