Lada
Contacts
Сервис и запчасти
+375 16 563-33-13
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Business hours
Closed until 09:00
Directions
Vulica Navasiolaŭ
233 m
Features
Credit card payment
Wi-Fi
Parking
Test drive
Trade-in
Authorized service
Loan processing
Wheel balancing
Leasing registration
Brand:Lada
Payment method:prepayment, cash, payment by card, bank transfer, installment, cashless payment
Promotions:discounts, promotions, special offers, bonuses, gifts
Auto sales:used, new
21 review
February 21, 2024
Sales department - 5. Workshop - 2, we need to work better.
We bought Lada Vesta SW Cross NG. We were happy with the purchase. The sales department did a great job. We conducted an excursion through everything necessary and answered all the questions.
However, after a few days there was a problem with key recognition. They called the master, brought the car, said that the battery was low, although the Internet is not banned in the country, to break through and find out that this is a massive problem that is solved by flashing and a new microchip. In addition, the car cannot open with a used battery from the buttons on the key.
They called the master again, promised to call back as a priority. I didn't call back. We signed up for the dealer through the boss and the sales manager. If it wasn't for them, we would have continued recording.
The car arrived on Friday. We were given an estimate of the work: 2 hours. After 2 hours, they call back, they say that it is necessary to rewire. We need another day. On Saturday, they flashed the car, called, said they needed to test it. Well, they gave me time for this. On Tuesday, by the end of the day, they call and say that the problem has not gone away and we were unlucky with the car. Today they called and said that they had ordered the keys in Tolyatti and had to wait 1.5 weeks. Here we are, waiting. I cannot yet say what the result will be. But I can say for sure now that the competence of the craftsmen and the organization of repair services in the dealership leaves much to be desired. It's bad. We were told that they have regulations. That's great, but why not immediately tell customers what could be waiting for them, and not feed them breakfast?! And if I use these estimates to make plans with the need to drive a car?!
We need to work better and more focused. Don't you know? Learn, figure it out. In the meantime, the review is, alas. 2, this is an assessment for the work of the craftsmen in the car center. Sales department - 5. Arithmetic mean - 3.
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1
December 11, 2024
Excellent well-coordinated team of the car dealership, thanks a lot for the advice and help in the chosen car!!!
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1
January 6
Typical salespeople. The main thing is to sell, they will call and write, but as soon as the deal is done, I do not know who you are.…
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1