Excellent agency and the best manager Anastasia! This is not the first time we have chosen her as an agent for our unforgettable trips! All operational issues: reservations, insurance, contracts - everything is clear.Uh, it was arranged very quickly! I gave instructions on all issues, selected the coolest hotels for our budget and parameters, helped in force majeure to rebook the hotel when our beach was closed for repairs, in the end everything turned out even better! We heartily recommend choosing Nastya and the Lol travel agency!
I am glad that I found this travel agency and Anastasia's travel agent.The tour was selected, the payment information was clear, and various flight options were offered.Nastya was always in touch. The rest was great, and we returned satisfied. I recommend Nastya as a reliable and responsible travel agent to my friends, and I will also return for the next tour.
A wonderful agency. Every vacation is only with them. The best attitude, the best prices. Our manager, Anastasia, was always in touch, both during the selection of the tour and on vacation.
Anastasia is a wonderful agency and super-manager!!! This is not the first time we have asked for help, and it always helps and helps out. She's already helped us with our vacations three or four times. And how many times have you answered our boring and stupid questions: what? why? And why? it doesn't count at all))) Thanks!!!!!!
We were satisfied, the children, parents, teachers,Alyona and Anastasia are great professionals, it was nice to communicate, comfortable transport, a chic hotel, accommodation and food at a high level! The tour turned out to be extremely interesting, the guide is passionate about his work Zulfiya, just a pro! Lol travel is a travel agency that I will recommend to all my friends and I want to use their services again!!!!!! Thank you for the gift of rest, comfort and mood, girls - you are the best!!!!!!! Novogrudok is always yours!!!!!
I would like to thank the travel agency lol- travel and Anastasia for a wonderful stay in a wonderful hotel. Anastasia did everything quickly and clearly, was constantly in touch both before and during the rest, suggested many points about the rest and helped with certain of my requests. I will definitely contact Anastasia at this agency in the future.☺️
Thanks to your company and Mitya's specialist for helping with the organization of the holiday. We helped you find a good hotel and a comfortable flight option as quickly as possible. I recommend.
Last week, my sister and I decided to go to St. Petersburg.We are from Vitebsk, we called travel agencies, many tours were already occupied, but the Vitebsk Time Travel company offered us a tour not from its own, but from a Minsk company cooperating with them - LOL- TRAVEL.The consultant explained that they had seats left and we could be picked up from Vitebsk on the way. We paid for the travel service, received an agreement in which the trip was indicated on a tourist class bus.Imagine our surprise when he appeared at the departure point late, at about 22.15...A MINIBUS!!!!We are very sorry now that we still got into it, succumbing to the persuasions of the not quite sober accompanying group - Anastasia Khmelnitskaya.She complained about the supposedly broken bus and explained the cramped micric by unwillingness to disrupt a wonderful trip.
By coincidence, tourists from Vitebsk became not only happy owners of seats in the minibus, but also received a "bonus" in the form of the last row, where the rear seats did not unfold at all, and the seat belts simply did not work.My seat was with a flight departure.
In 15 minutes!!!!! After a trip to St. Petersburg with unorganized 2-hour sanitary stations, where neither the time of returning to the bus nor the nearest plan was indicated, we, thanks to the difficult situation at the border, found ourselves in the cultural capital at 13.00.Tired, sweaty and irritated, we counted on a long-awaited lunch (at the "corporate" price of 600 rubles., which was listed in the program at 14.00, but not anywhere, but in the Italian restaurant of our 4 * hotel at 35 Kurlandskaya), and check-in at the hotel.But instead of the benefits of civilization in the form of a shower and a bed, closer to 14.00, without checking in, we received a dubious sightseeing tour with the same dubious excusovod Zulfiya.
Closer to 17.00, having enjoyed the views of St. Petersburg together with my sister from the crack of the last window of the minibus, we got into a traffic jam.Gritting our teeth and frozen muscles, by 18.00 we found the desired lunch in the form of