Loft Hotel Tashkent
40 reviews
November 26, 2024
👍👍👍👍👍👍 Super
April 3
Brand new renovation, good location, close to the airport, train station, center, there are establishments in the area. But cleaning spoils everything. There's dust and dirt in the corners, it feels like they just used a rag in the center, if they did. Some kind of stickers on the furniture that were left by bad guests, but which are easy to tear off. In general, a good room is spoiled by this sloppiness, and if this goes on, the hotel will quickly lose its pleasant new look. They didn't clean up for 2 days, and they didn't even take out the trash. The room is compact, but the bed is large, there is a wardrobe, a mirror. There is no refrigerator. They give shampoos and dental kits. Water in the cooler at the reception. I booked a room with breakfast, but in fact breakfast was not served at the hotel. After contacting support (Yandex. Travel) refunded part of the amount. In general, it's possible to live, but I can't recommend it because of the cleaning.
See original · Русский
1
May 13
It was a very cozy hotel that saved me during a long transfer in April 2024. The very responsive staff went to meet me with a kind of check-in time and currency exchange right at the reception (although I don't know how common this is, but they tried very hard to help me with various nuances). Inside the room, there is a very fresh renovation and a view of a beautiful street. I stayed without the need for breakfast or coffee, I can't comment on this, but I remember that there were several nice coffee shops nearby.
See original · Русский
April 1
The trip to Uzbekistan was planned in a month, tickets appeared, insurance was issued, and the matter remained with the hotels. The Tashkent-Samarkand-Tashkent route was chosen to explore Uzbekistan. For the first three nights, we booked this hotel through the Ya service.Travel (I chose to pay on Russian websites in order to carry less cash with me). The payment was made without incident, we arrived at the hotel. The plane landed around 3 p.m., and we were at the hotel around 5 p.m.
On the plus side: nice new neighborhood. Clean streets, shops, good lighting. The room is small, but in general everything you need is there (disposable slippers, shampoos, brushes, kettle, etc.).
Now of the cons, that's why the stars have dropped globally. Breakfast! So, if you book a hotel with breakfast for check-in, it doesn't guarantee ANYTHING! I was looking for breakfast in principle, since we were traveling with two children (10 and 13 years old) and running around looking for a place to eat in the morning was not tempting. But in order. Arriving at the hotel a few hours after the start of check-in (officially, like everywhere else, it starts at 14:00), no one was waiting for us. The room is not ready. They told me to wait 20 minutes. OK, we're not proud people, we'll wait :) 30 minutes have passed, at least, and we received the coveted card from the room. They got inside. The room is cleaned, the linen is clean, towels... the hub is broken (not critical, but a fact), there is a hole in the wall in the toilet, the toilet seat is just lying on top of the toilet... In general, all the shortcomings do not interfere with spending the night, living, and relaxing... especially for only 3 nights. In the morning, after waking up the children, we went down for breakfast (30 minutes before we checked into the room, no one found a moment to tell us that there would be no breakfast). There are dirty coffee cups in the dining room, one of the workers was eating pilaf, the whole distribution is empty. To our question: "Where is it?" He left, he came, the cook got sick, there will be no breakfast. Have you clarified whether there will be a cook tomorrow? They don't know. They sighed and left. Let's go to a cafe, because there's no point in arguing. No solution was offered. In the evening, they came to the reception THEMSELVES, clarified that there would be no breakfast (breakfast for 4 was included in the room for a second!!! a person). I charge 2 stars for breakfast. Even if something was going on, force majeure, it was possible to approach the situation in a humane way and notify the guests. But no.
Cleaning. Minus 1 more star. No, I'm not even talking about cleaning every day, but it's probably worth responding to the "please clean the room" sign on the door. Why are they needed then, if they are simply ignored?
P.S. by contacting Ya.I was able to refund a partial payment of the cost of the hotel (thanks for the help). If you had booked directly, I think this opportunity would not have been there.
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June 5
+ Close to the airport and the center, quiet area, 4 rooms, loyal staff, good breakfasts.
- poor transport accessibility and infrastructure nearby, there were problems with communications.
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April 14
Book a room with breakfast for four. When I arrived to check in, it immediately became clear that no one was waiting for us. Let's go prepare the room. An hour later, they gave me the keys and took me to my room. The room was shabby. There's a lot of damage, the guardian is torn off, the bathroom tiles are broken. In the morning, we went to breakfast, but as it turned out, there was no breakfast, no one had cooked it and would not cook it. They said "sorry" and asked me to clean the room, but it was never cleaned. Thanks I.Thank you for responding appropriately to my complaint.
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1
April 5
We stayed for one night, and it was a wild disappointment. The room and bathroom are smoky, the floor is dirty, and when asked to clean the floors while we leave for lunch, they smeared the dirt and did not close the room with our belongings inside. After repeated requests to rectify the situation, they were moved to another room, there were not the right number of sets of towels. I had to ask. Don't give a damn. There is something to compare it with.
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October 30, 2024
We really liked everything! The price is good. The room is clean, cleaning every day! The guys at the reception are very polite, helpful and will always help. There is no sound insulation, but the neighbors were not very noisy either. The breakfasts are not bad, you can choose according to your taste))
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May 4
It's a terrible hotel. The room was dirty, the toilet was broken, and there was no door in the shower room. The request to leave was ignored. The room has a TV and air conditioning, but no remote controls. They asked for it, and it arrived two hours later, and it wasn't the right ones. At night, the staff made noise under the windows, there was no food on the buffet. When checking in, they tried to cheat and sell the room for twice as much. And the positive reviews seem to be writing to themselves.
See original · Русский
July 11, 2024
Pros:
location (there is everything nearby, shops, banks, snack bars, market)
young staff ready to help
Minuses:
The room may be smaller than you expect (there were four different ones)
Towels can be picked up and given out only the next day
The bed is changed every three days
Cleaning
There was no water for more than a day
They also got caught during a blackout
At first we were happy with everything, but at the end of the vacation we were disappointed and had to move to another hotel.
See original · Русский
November 17, 2024
Overall, the hotel is good, we left with good impressions. I will not put you below a star, so as not to lower your rating. But I would like to give criticism so that you would be better. Change the seals in the doors, as you can hear everything that happens in the hallway, and when noisy neighbors go at night you wake up. Also, the seals on the windows will crack and the wind and noise of cars will blow. These rubber bands cost pennies, change them and everything will be on fire.
The staff is polite, +- speak Russian, clean every day and efficiently)
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February 12
It's a very nice hotel.
Thank you, we were in May 2024.
The staff is attentive, I liked everything.
We highly recommend it.
We want to stop this year too.
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March 13
A great place and delicious breakfasts in the rooms, clean and cozy, we spent 4 days with friends. We recommend
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June 25, 2024
Not bad. In fact, in the city center. Relatively close to the "Macro" hypermarket, "Askia Bazaar", square, restaurants (not cheap)"Georgian courtyard", "Caravan", "Kamenny Dvor" (budget).
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May 21
The last time we stayed there, it was February 2025, and everything was badly messed up. There was no breakfast at all, they explained this by saying that there were possible closed hotels
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May 4
It's clean, the room is comfortable, the staff is good, it's not the first time my guests from Kazakhstan have come to this hotel.
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May 20
Very nice hotel, delicious breakfast, we liked everything, 100% Clean service%
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1
May 10, 2024
I didn't like the hotel.
I'll start in order.
There are few amenities in the room.
There is no safe, there is no refrigerator, there is no additional lighting except for the light on the ceiling, there are no towels for feet.
Very hard mattresses and high uncomfortable pillows.
The sheets are very small and constantly come out from under the mattress.
There is a hair dryer on the wall in the bathroom, and there is no outlet where to turn it on.
My triple room faced the courtyard. People were constantly smoking and talking there. The window couldn't be opened.
Breakfast is the worst I've ever had. Available: oatmeal porridge is more like white water with a small amount of flakes.
The scrambled eggs were the same all day. Overcooked eggs and tasteless fried sausages. Some kind of incomprehensible, tasteless dry muffin, dry breakfast. Instant coffee and tea bags.
The cleaning is bad. In 4 days, they never changed towels, did not report toilet paper. The cleaning consisted only in the fact that they made the bed and then poorly.
The administrators are impolite, some did not even say hello.
When contacting us, we did nothing to solve the problem.
On the first day of check-in, we had a blocked drain in the shower stall. I said this at the reception. Nobody solved the problem during the whole day. My husband had to clean the drain himself.
One day I had a cheerful do not disturb sign, while the staff knocked on my door and asked if my bathroom water was running, while my child was sleeping.
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4
April 9
It's a good hotel, but wooden beds in the truest sense of the word, mattresses are too cheap. Water is dripping from the ceiling in the bathroom, nothing has been done about it (
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October 3, 2024
The room is good. We took a family, a towel, slippers, air conditioning! Bath kits (sponge,paste, soap, shampoo, gel, conditioner). Comfortable mattresses, big beds!
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April 28
Nice hotel. Excellent location. There's a nice coffee shop across the street.
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May 3
The facts: There is no hot water, the water in the shower is stagnating, the toilet lid is broken, and the room stinks.
We have already contacted the reception, there is no reaction.
The main advice to people: do not make a payment immediately in a few days. The money will not be refunded and requests will not be responded to in any way.The main thing for them is to get the money, and then you are an empty place for them. The price does not match the quality . Disappointed
One of the advantages is the availability of conditioner, toothbrushes, soap, shampoo.
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December 21, 2024
It was a good hotel, the only drawback was that the windows faced the road, and cars were driving there day and night!
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May 10
Clean, cozy, helpful staff, excellent breakfast
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April 19
Not a bad hotel (to spend the night, wash, change clothes).I couldn't appreciate the breakfasts
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November 8, 2024
We had a family vacation from Kazakhstan in October 2024. The hotel is clean, tidy, odorless. I recommend.
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June 22, 2024
A quiet hotel, the staff is polite, not 5 stars, but clean, tidy, for budget tourists it's the best.
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May 18, 2024
Only 4. The hotel itself is not small, which means that you will have to take into account the rhythm of life of other residents. In our case, we had to listen to a gathering in the courtyard of the guests who decided to chat later. We returned from the institution + just closed the window, turning on the air conditioner, when we realized that the guys decided to "hang out" in the yard. But we heard the scandal around 0:00 from other, less loyal guests. From the negative: there is no refrigerator in the room, no mini bar. The cabin (shower) leaks when in use. Breakfast for 3, no more. A big plus is the location of the hotel. In general, taking into account the cost, it is normal
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February 7
Service service is not good, the state of the room where we lay is from 10 to 5, the bathroom is cold, as long as zavtrak does not always give
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1
June 11, 2024
The best that can be in Tashkent. We are very grateful to the staff.
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August 16, 2024
There are cockroaches in the room, it stank in the toilet, and the receptionist is very short-tempered
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1
May 7, 2024
What I liked about the hotel was that they cleaned and changed the linen every day.
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April 13, 2024
Clean and new furniture, audibility between rooms for 3
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May 18, 2024
The audibility of the road with the windows closed as with the windows open, all the neighbors can also be heard. The room staff apparently does not clean, since there are cobwebs everywhere.
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January 18
Super
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August 15, 2024
Nice clean hotel, we liked it.
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May 30, 2024
Excellent hotel
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July 15, 2024
Normally
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June 10, 2024
Great
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October 28, 2022
Class
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