I bought a FLAGSHIP boat. Delivery by a transport company to the entrance, which is very convenient. The boat is gorgeous. Special thanks to consultant Dmitry. I explained everything in detail, answered all my questions and was always in touch. Working with clients at the highest level)
It's a good store. We were looking for a 350C Frigate boat at an adequate price. The store honestly said that there is no boat at the moment, but they can book it at the factory. We agreed. Special thanks to Dmitry - he accompanied our order perfectly and efficiently. Good and courteous attitude towards customers. The boat arrived earlier than we expected. Special thanks for the gift :)
Great store!!! All sellers are competent and good consultants. Dmitry explained everything intelligently about the RIVER BOATS boat and the HIDEA30 FHS outboard motor that I purchased. I recommend it!!!!
I had one interaction with the store, but it was extremely positive. I needed a Garmin Stryker 9 echo sounder. In many stores, it hangs on websites, but is not available. I ended up here.
It was Sunday morning. Store employee Dmitry turned out to be the only seller from all over the city who was understanding and helped solve my question. I promptly arrived at the warehouse on the morning of the day off. In modern times, such an approach only evokes respect and greatly increases loyalty. Plus, he talked about various additional accessories for the echo sounder, for which he is very grateful. Judging by the warehouse, the range of goods is very large. Good luck and prosperity in business.
I'll add: I went to the store's warehouse again. I bought a LiFePO4 battery for the echo sounder at the lowest price in the city. I wrote to Viber, booked it, and came and picked it up. At the same time, I spied some more nice things in the warehouse for completing the boat.
I ordered a boat with delivery - it was sent by a shipping company.I unpacked the boat and checked everything is OK.After that, I also ordered some fishing supplies, everything was sent by European post.
I thank manager Dmitry for his good work.I advise everyone.
Avoid this store. I have never seen such arrogance and obscene attitude towards clients. In addition to all this, the prices on the website and in the store do not match.
A very good store, We bought a lot of things for fishing, we liked everything very much! Special thanks to manager Dmitry for his help, he explains everything and helps with the elections! I advise everyone!
Don't order anything here! I called to find out if a boat was available, they said wait a minute, we'll call you back, as a result, no one called me back, I waited in vain all day. I found another site, I won't say which one, we have already agreed. P.S the one that is written on the site is not the fact that it is available.
In short, this is not done, if it is not available, so tell me not to wait in vain.
I purchased a Practical 8 + echo sounder on this site and various accessories for it. Everything is great.The only disadvantage of the transport company that delivered this product. Many thanks to the employee Dmitry, who settled all the issues, even those that were not within his competence. I recommend this shopping platform.
I bought a product from them with mail delivery, the parcel is given naturally only after payment, as a result they sent it to me, the product had no box, warranty and other pieces of paper, there was no opportunity to refuse, that's the way it is, for the first time with me such a situation when buying goods online.
I would like to thank sales manager Dmitry, who carefully listened to my request for the purchase of transom wheels and recommended the best product in terms of price and quality.
The fast delivery was by Euromail.
I ordered the boat Altair, after talking with representatives of the store, they promised to deliver the boat in about 10 days. After a month of waiting, I had the boat, it came with a sex marriage. We decided that I would eliminate the marriage on my own in exchange for some compensation, manager Dmitry (balabol)He promised to call me back. A month later, I decided to remind myself once again and "oh my God" they promised me 20 rubles. to put on the phone number and a discount on the next purchase. As a result, another month passed and no one gave even these pennies. I made a choice for myself that I will not have anything more to do with this store.
There is a bakkan on the site, in fact it is not for sale. The price is 300 on the website, 400 in the store. Very rude communication between the seller and the customer
They had the temerity to contact this store twice and were extremely disappointed with the result. The first bad experience was that the store forgot about our order and, therefore, forgot to deliver the order to the courier on time. It was only after a personal call to the manager that it turned out that the order had been accepted, but not sent for delivery. To the question: "What should we do? We really need them by tomorrow," we were indifferently answered: "Cancel the order and buy at another store." We were very upset by the fact of such indifference of the manager. Nevertheless, a day later we decide to re-order chairs, choose the appropriate ones on the website (blue, this is important). The order is accepted, the courier arrives and a second disappointment awaits us here! To our great surprise, the chairs were not blue, but green. Just the ones we didn't order. The subsequent conversation with the manager looked something like this:
- We ordered blue chairs and it was fundamentally important.
- My God, what difference does it make to you what color the chairs are.
- These chairs are already burning for us, and you are bringing us the wrong color. What'll we do?
- We don't have any blue chairs at all, cancel the order.
I had to take the green chairs. The quality was not impressive. The covers barely hold ...
I would really like, after this review, the managers of the Boatman store to learn more about such concepts as politeness, customer orientation and prompt solution of emerging problems!
A good store, I bought a boat here, everything was delivered quickly, efficiently
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Павел
Level 3 Local Expert
March 16, 2024
In no case do I recommend contacting here....
Disgusting attitude towards customers, at least on the phone.
There is nothing in stock and they do not carry it under the order, although it is written on the website that everything is in stock.
Why mislead people?
Disappointed with the service.I ordered a pump for a PVC (foot) boat "Admiral" and waited more than a week for an answer.Alas, it never came until he called again.To which the answer came.The product is out of stock.We can offer a pump with a large volume.I agreed.It was forwarded by European post.Upon opening, it turned out that the pump sent was from a completely different manufacturer.The invoice says "Admiral" 7L, and on the pump "Patriot"7L.That's such a deceptive company.
I wrote on Viber. They called back in a minute. They assured me that everything would be fine. I took it myself (the city center with a large parking lot). Cheque. The possibility of a refund. Everything is just great! Keep it up !
I did this. Called. He told me what parameters and characteristics I needed a boat with. Announced the budget. The specialist suggested three options. I chose it. Two days later I had a boat in Brest. A pack of Mikado twisters was given as a gift, for which special thanks!
I found a Seelock S378 camera trap on the website, which is available.
But the manager of the online store said that this is a store and not a warehouse, so you can't count on the relevance of the information.
It is a pity that such online stores are still found on the Internet. :(
I'm not an expert! But for me, there are a lot of people who are interested in fishing! And most importantly, the people who work there tell you how to do it better! Thanks
I had to go to A. G. Zhdanovichi to get the goods, they showed me the boat, everything seemed to be fine. But I looked closer and realized that they were trying to sell me the wrong product at all, fortunately I realized in time to look at the link from the phone. Horror.
It's a disgusting place. The address is incorrect, the location is inconvenient, the site is not being updated. What I ordered was not available. As a result, I was in vain