A magnificent hotel. I liked everything: location, architecture and design, rooms, pools, beach, food, staff, cleaning.
Very diverse and high-quality food. It is easier to write what was missing: black and red caviar, lobsters, oysters, mussels. And there were a lot of delicious snacks, salads, vegetables, herbs, several types of fish, meat, chicken, all kinds of side dishes, fruits, desserts. Desserts are a separate topic, a huge selection, everything is very tasty and intricate. During the day, you can eat non-stop at different points. Fruits are also freely available, and very tasty, juicy peaches, pears, plums, apples, melons, watermelons, bananas, grapes, in general, according to the season (we were at the end of September, and before that we were in June, and strawberries were also very tasty). I am writing about nutrition in detail, because this is a really important point, it is not necessary to eat everything and a lot, but it is important that the food on vacation is at a high level. That's exactly how it is here. Everything is always fresh and cooked the most delicious. Only buckwheat (liquid in water) and milk porridge (solid rice floats in milk) are cooked incorrectly. The rest is just great. Delicious white wine. I've seen a lot of cocktails people drink, I can't say anything, I haven't tried it. Delicious hot chocolate in the lobby bar. In some bars, Turkish coffee is brewed, somewhere only from coffee machines. There are a lot of bars. There are many different quiet, lovely corners where you can sit quietly in a pleasant atmosphere. In general, every corner is well maintained. Everything is beautiful. There are a lot of cats on the territory, all clean, well-fed, beautiful, they are watched by a veterinarian. The pools are wonderful, clean, the water slides are very cool, even adults enjoy riding. The beach is sandy, clean, there are a lot of sunbeds. There is a playground for children on the beach. There is a large wonderful pier where you can relax and sunbathe and swim. There is also a bar on the pier. There is a mini club, the child played there several times, liked it.
The attitude towards all the guests is very friendly. The guests from all countries are, for the most part, decent, well-mannered. But there are also noisy ones, of course (but this is not a claim to the hotel).
Special thanks to Valeria at the reception, she works very professionally. But in general, all the reception staff are great, any issue is solved with lightning speed.
Cleaning is also respected, good cleaning every day. On the days when the do not disturb sign was hanging, they always called on the phone, asking if everything was OK and if something was needed.
I will come back again if possible 100%
A wonderful hotel for a family holiday.
The rooms are small, but clean, cozy, everything works.
The food is excellent, the food is delicious and of high quality, there is a variety in the assortment.
The territory is well maintained and very cozy, there are children's water slides, several pools.
The beach is the first line - sand, a little bit of pebbles. The entrance to the water is not very smooth, but it does not break into the pool either. Your pier is gorgeous!
The service and staff are at a high level, everything is courteous and polite.
I stayed with my family at this hotel for the second year in a row, which already speaks for itself)
At the Limak Atlantis Deluxe hotel, we had a family vacation at the end of June 2024.
The hotel grounds are very large and clean, lots of greenery and cicadas. Excellent service. Every employee is in their place here. The administrators always helped (some communicate in English, some even in Russian). I saw how the owners or managers of the hotel went around the territory with an audit. A
wide variety of food for every taste: fruits, meat, salads, delicious cheese, pastries. I didn't really like the a la carte restaurant, because the dishes were too overcooked with a lot of curry.
Cleaning, changing towels and adding water in the room daily.
The room is large, there is a balcony with a table and armchairs. The balcony was designed in such a way that cigarette butts fell on our balcony from the upper floor from the smoking neighbors (but in fact it's not the balcony's fault, but the people are ill-mannered). The air conditioner was working properly.
I would especially like to mention the many pools on different levels of the hotel. On the one hand, this diversity pleases, but if there are waterfowl children who constantly move from pool to pool, then you can't lie quietly on a sunbed.
The children especially liked the availability of table tennis tables (sometimes there was a queue of people who wanted to play). They were playing volleyball on the beach. The beach with sun beds and canopies is clean enough in the morning, cleaned in the evening.
I can't say anything about animation, because we don't attend it.
Despite some nuances, the rest was definitely a success and I recommend the hotel with a pure heart!
A wonderful hotel, excellent service, every employee of the hotel understands perfectly, knows his job, the highest level of service, everything was very pleasant! The food is varied, every day the chefs try to surprise.
The only negative is an employee of a clothing store (like her name is Ghoul) who very persistently and obsessively invites you on a trip to the shops, sticks both on the beach and in the lobby, and begins to be openly rude when refused. An unpleasant woman.
Nice hotel. We had a rest at the end of October 24. The sea is still warm, and so is the weather. The staff is friendly and always ready to help. The rooms are decent, everything is fresh, surprised by the mirror with built-in TV, very convenient. There is a mini bar in the rooms, refilled every morning. We were very satisfied with the cuisine, there is everything for children and for milking gourmets (meat, seafood, fish)
Good afternoon! I would like to leave a review on this hotel. I will note the advantages: the territory is green, it breathes perfectly in the heat. The beach is clean.
Well, let's go on , the hotel is clearly not for Russian-speaking people. We lived in building 3 , the building was tired, we did cleaning every day, but for visibility . The towels are so terrible , everything is stained, the bathrobes are the same. You won 't get any napkins in the dining room until you beg for them . Of course, plates are a separate story , as are glasses , it is not pleasant to eat from them . And when cockroaches crawl at dinner, the desire for food disappears completely . There's definitely nothing to do here the second time. There have been many times in Belek, but the hotel does not pull at all for its 5 stars, 3.5 maximum.
We had a rest with our family at the end of October, we were very worried about the weather and spending time at the hotel, but everything turned out to be very cool. Excellent animation (we got to the Halloween celebrations, the fear room is worse than on some paid attractions), a children's club for children of any age, yoga and tabata classes, varied meals. We were satisfied with the rest 👍🏻Thanks to the staff and coaches 😊
I liked the hotel. The beach is sandy, there are enough sun loungers. Go close from any building. The territory is very beautiful, there is a place to walk. I liked the pools. It is very good with small children, everything is for them. Teenagers are worse off, there are no big slides.
The rotovirus was not noticed. I liked the alcohol, the beer is excellent, the wines are so-so, the cocktails are normal. The staff is very polite, they know Russian. The room is clean and not killed. For $40. The room level was supposed to be improved per day. I liked the food, there were themed dinners every day: rolls, red fish, seafood. I really didn't like the ice cream - it's chemical filth, for the first time in Turkey we come across such a thing, you can buy normal for money, but it's very unpleasant. The cost of a budget room- the quality of services corresponds to the price.
I love this hotel. The territory is beautiful, the reception inside the building is very nice, the rooms are large and cozy. The food is delicious, the animation is just awesome, which is adult, which is adult. The staff is polite and always ready to help with any question. The beach is clean, there are always plenty of sun loungers.
I love this hotel! He's kind of warm-hearted, comfortable, and very family-friendly. The territory is small, but cozy. The rooms are comfortable. You can always find dishes to suit your taste in the restaurant menu. I recommend it to those who are tired of noisy parties and just want to relax!
The hotel is beautiful, compact, very cozy and well maintained! What immediately catches your eye is the friendly staff of the hotel. All employees, no matter what position they hold, without exception, are happy to see you and try to make your vacation pleasant. Valeria, the receptionist, Albina, the guest relations employee, will always help you in solving your requests. I would especially like to say about the food at the hotel, such a high quality of dishes, a huge variety, a selection of drinks and fast service. The cleanliness of the hotel and the territory is another wonderful side of the holiday. The staff does their best for an excellent stay.
Be sure to visit the Turkish A la carte restaurant, you will get real pleasure from Turkish cuisine. In the Aquarius bar, I want to mention the work of the bartender Ibrahim, he prepares the best cocktails! Everyone is working hard, thanks a lot to everyone! I am very glad that I got to know your hotel!
• "A wonderful hotel for a family holiday."
The rooms are clean, cleaning every day, replenishing the mini-bar too.
The staff is friendly and friendly. The food is good, there is a lot of choice of food for every taste.
The pools are clean and large. There is a central swimming pool where animation takes place, and there is behind the main building for a more relaxing stay.
There are slides for children and adults. There is enough space for everyone.
The animation is at the highest level. Evening shows are very interesting for both adults and children.
The territory is small, but very green.
Great hotel, we'll come again!!!
We are vacationing here from March 16 to March 23, 2025. The hotel is super! Beautiful hotel, clean, lots of pools. Lots of different and delicious food. Wi-Fi is available throughout the hotel and on the beach. In general, I am happy with everything! I definitely recommend the hotel!
The hotel is good, the seals walk around the area (redheads and black and white are especially kind)
It is also delicious, there are both for vegetarians and meat lovers. A very big minus for cleanliness, the rooms are really dirty, thanks for refilling the refrigerator, the beach is pretty clean and there is free food, thanks for a wonderful stay 💋
I really like this hotel chain! We feel at home here-friendly staff, cleanliness, delicious food at all points! And a lot of cats-for our family it's a plus, for someone it's a minus, so keep in mind
Everything is great! We had a rest with the children. The beach is great! The entrance to the sea is comfortable. The food is excellent. Ice cream every day. The animation program and especially the evening show, as always, are on top!
A gorgeous hotel. Excellent service. Delicious varied food, I will definitely return there again. The beach is sandy, there are enough sun beds for everyone. A large, green area!
A great hotel, vacationed at the end of May 2024 with a family of 2 adults and 2 children. The staff is friendly, unobtrusive, consider all wishes. The staff is very friendly everywhere, starting from the reception, ending with the room cleaner. Albina is a smart girl in the bar, she always helped her children to bring the order to the place. The food is delicious and varied, you will not stay hungry! The only wish is to make normal ordinary steps in the pools, lay a wooden path on the beach right up to the sea, equip all the stairs, even if there are only 2-3 steps, with railings. Then it will be just the perfect hotel! They didn't take the children to the mini club, so I don't know how it is or what it is. Cocktails at this hotel are my discovery, very tasty! Very much so! I recommend this hotel from the bottom of my heart, if you solve the problem with stairs and railings, it will be just perfect!
The hotel is small, with a fresh renovation. The food is varied, the grill area was especially pleased. A large selection of dishes for different tastes and requests. Wonderful beach!
I liked everything: the beach is great, the rooms are without complaints, food for every taste, shows every evening. We were in late October-early November (vacation week), more than half of Russians. The staff is quite Russified, it will be comfortable.
An ideal vacation with children . A good 4-star hotel. The rooms are very clean, cleaned every day, the only thing there should be faster with alcohol, when you approach the bar you clearly and accurately say the name of the alcohol drink (red label whiskey) when you tell them whiskey, they manage. Pour your own local !
Or beer if you say the effect. In a bottle , you need to ask for nuts , they have them hidden in a container . So are cocktails .
We already visited this hotel 6 years ago, and now the reconstruction took place at 23, we decided to visit again, and we are so delighted with the food, animation and the beach is gorgeous! I love that there are so many interesting things for children, my children didn't even miss us! The rooms are clean, the dishes are varied, and the baking is unique and does not repeat itself, concerts are always enchanting. Several nightclubs with a bar, you won't regret it.
Nice hotel.I recommend it, great staff, food.Svetlana is a great person.He does yoga very well.My mom and sister really liked it.The food and games are very cool.Then there's Santos, he's cool too.We play darts and football every day.
In general, I recommend this hotel to everyone
We are very grateful to the hotel staff for the excellent attitude, quick solution of any issue, Especially we want to say a big thank you to the waiter of the Hulki restaurant!!! For excellent and fast service 👍
It's always good to rest! The hotel is fresh, the food is good, there are few Russian-speaking staff, the inconvenient working hours of the children's mini club: from 10 to 12 and from 14 to 17. You are tied to the mode of his VERY short-term work. The children in the club are not fed or even watered. The sea nearby is the real first line. There are a lot of things, there is a whole standard set of activities, but everything needs to be "mined" yourself! The principle of non-intrusiveness almost corresponds to our unobtrusive service! Water, ice cream, cocktails / everything is there, but you need to go after them! There are a lot of cats and crows - both of them quietly steal food in restaurants. It's really boring, it's very good for sunbathing / swimming! And there is no good coffee from the word at ALL!!!
We had a rest in early June 2024. The hotel itself is beautiful, large territory, lots of pools, good room service. But an unpleasant incident happened to us. We rented a separate bungalow near the sea, for € 60 per day, because there are a lot of people by the pool, children are screaming, restless. We liked everything the first day and decided to repeat it. The next day, we were bitten by some insects that were in the pillows and in the sheets. We contacted the manager, he videotaped everything and left. After contacting the reception to get the money back or make a discount on the next day of the rental, there was a refusal. They only brought us unripe fruits to the room. This attitude is very unpleasant, especially since this is a decent 5-star hotel. The food is good, but the fish are few and tasteless cooked. Also, I do not advise you to go shopping for free, which is offered by the guide. There is deception all around, you will waste the day in vain. It is better to go on excursions, only with Anix, it is very expensive!
We stayed at the hotel in August 2024 with the children! I especially want to tell you about sports activities and express my great gratitude to coach Svetlana for my slimmed-down figure, despite the rich buffet, a lot of snack bars! I recommend to attend yoga classes (10.00) and tabata (16.00). Classes are easy, without overloads!
Everything is fine: delicious food, lots of pools, clean sea in the morning. Hair care products, cotton pads, ear sticks and a cosmetic bag are provided. In general, everything is great.
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Вика
Level 6 Local Expert
October 10, 2024
The hotel left us with only positive impressions! From the very moment of arrival, we felt a warm welcome and a friendly atmosphere. The rooms were clean and comfortable, which created ideal conditions for relaxation. The variety of dishes in restaurants is amazing: every day you can discover something new and delicious!
The territory of the hotel is simply huge and cozy – there are many pools and bars where you can enjoy refreshing drinks throughout the day. The entertainment programs were especially impressive: foam parties, exciting shows and exciting children's entertainment, which makes it an ideal place for a family vacation.
The location is also prudently chosen – it is convenient to get to the city center by bus, which opens up additional opportunities to explore the local culture. The staff speaks English, which is not a problem).
I can't help but mention the spa treatments that have added sophistication and relaxation to our rest. Thank you so much for an unforgettable vacation! We recommend this hotel to everyone who is looking for comfort and fun!
Good evening!
Now we are resting here (12/18/23) the winter concept is excellent.The territory is huge, well-groomed, clean.The staff is polite, attentive, responsive.The reception is attentive, regularly interested in :is everything okay, are there any problems?!I want to express my deep gratitude to the waiter -bartender Murat Yanaray, a great bartender,prepares delicious cocktails, amazing cappuccino coffee by hand.I ask you to allocate a bonus to this employee, a professional in his field.
In December, there is a warm sea, well-groomed rooms, bathrobes, slippers,perfectly clean bed linen, a shower cabin with a pallet, which is not a little important in the shower, spacious.There is plenty of light in the bathroom.A group of animators.
A good hotel, the food is very tasty, the staff is adequate.
At the end of October, the pools are cold outside, but the sea is still warm.
Initially, they are placed in standard rooms, but for an additional fee you can take an improved room.
We had a vacation with our family in August 2024. The hotel is clean and green, the rooms are cleaned every day. Everyone will find entertainment to their taste. Delicious and varied food. The recreation areas are well separated.
The beach line is not wide, the sunbeds are crowded. The entrance is good, the sand. The staff is very polite, at the reception too. We were given a room in a quiet place, as requested. The food is normal, and so is the coffee. There are periods of time when there is nowhere to eat..
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Ксения
Level 10 Local Expert
January 10
We were in Turkey for the first time.
The hotel is nice, the staff is wonderful, the food is varied, there are a lot of bars and food around. The beach is clean, there are always places, a separate type of recreation is a rest on the pier, we really enjoyed it) the programs are interesting, you will not be bored. The food is varied, the alcohol is good) the sea is clean and pleasant. We would love to come back!
We have been to many hotels in Turkey, so there is something to compare with. And Limak Atlantis was very pleased! We came to celebrate my birthday, and I would like to express my gratitude to the entire staff of the hotel for my holiday. Strong management is felt in everything, excellent service, friendly staff, always ready to help. Animation is both children's and adult at the level, despite the fact that we arrived in November, and it seems to be the end of the season, it was never boring)))) I highly recommend it for holidays with children. Cool family hotel! Cascade of pools, fine sand on the beach, a varied buffet. I want to come back here!
We are vacationing for the second time with the family, I really like it, a wonderful hotel, very tasty food, a varied sports program. Special thanks to Svetlana, the yoga instructor. We will definitely come again!!!
We liked the hotel very much, we were a big company of 10 people, everyone was delighted with the rest.
- service: I can't say anything bad, everything is fine)
- staff: friendly, friendly; the only caveat is that they came to clean and replenish the mini-bar at 9-10 am, and we were still asleep at that time..(
- the rooms are clean, spacious, large, the balcony is also large, there is more than enough space for two
- smoking is allowed on the premises! As, by the way, on the balcony in the room, this can not but please smokers)
- the territory of the hotel is clean and large, there is a tennis court, several pools for every taste, color and age, several bars and restaurants that can provide you with food and drinks 24/7, there is also a dance floor, themed parties take place every evening near the adjacent territory, guys play volleyball on the beach, you can even play video games (for a fee), there is a free spa (sauna, hammam, indoor pool), you can also get a massage there (for a fee) - I did not do it, but my mother really liked it.
- the beach is like a beach, I don't swim in the sea, I prefer pools, so it's hard to judge. First comes the sand, then the stones, again the sand, again the stones - someone likes this massage. There is a separate bar and sun beds on the pier, the water is cleaner there, there are no children. For the company, you can rent a bungalow separately (you will be served separately, there is also a mini-bar, sun beds and all that)
- food and drinks: everything is very tasty)) Cocktails are top-end, although the choice of these cocktails is very limited, the food is delicious, we overeat every day! The only thing is that breakfast is terrible) Although who knows, but we missed it, because we stupidly had nothing to eat there, but what a lunch and dinner there! The meat is quite tasty, they ate it as if they were not in themselves))
We went to an a la carte restaurant once: not bad, but the buffet for lunch/dinner seemed tastier, somehow I didn't want to go there again.
A super hotel! We were out of season- which turned out to be a huge plus.
Delicious varied food, lots of meat, fish and seafood, in general, full abundance 👍
Heated pools, pleased on rainy days.
The place itself (Belek) is quite expensive, there are huge margins on "prestige" in stores, taxi drivers just invent a dachshund on the go - in general, be on the lookout everywhere.
Good 5 ka!! I recommend it to everyone! Excellent service, friendly staff, renovated rooms, large, bright, linen change every day. Nutrition -good products, high-quality, variety of dishes. Fish, meat, pastries are super!!!! The drinks are great!!! The beach is super, sandy, the entrance is gentle!! Pier, lots of sun beds. The animation is great, evening shows, discos. Urgently brone ruite!!
These are not real five stars. We will not return here a second time, there are big problems with the service, 12 nights cost us 380,000 rubles for four people - the hotel is not worth the money:
1. As soon as we checked in, we found that the air conditioner was not working (blowing, but not cooling). They immediately informed the reception - they promised to send a technician, but no one came for 2 hours. All 2 days we bombed the reception and guest relations with this problem - as a result, we were told that they would change the room, but there are no vacancies now. We asked to give us a family room for an additional fee, but at a discount - as a result, we paid 350 euros for 10 nights in a two-room room with a sea view (I won't say it's cheap, especially since we originally had a DeLuxe, but the official price for such a room was allegedly 750 euros) - it was a little better, but when it was +30 outside, the room was stuffy anyway, it was lucky that the two-room room additionally had an independent wall-mounted air conditioner - they were saved.
2. Central air conditioning is a separate song. You have air conditioner "twirlers" with numbers in your room, but they don't mean anything, because the minimum temperature is limited by the central system and as a result, the temperature in the room does not fall below 24-25 (I checked the thermometer in the hand watch that lay on the bedside table all night).
3. Already on the first night, the joy of the sea view and the second room was overshadowed by the sounds of the disco, which take place here daily until 01:00. The windows of our family room overlooked the amphitheater - a very strange solution for a family room. Balcony doors do not close hermetically - a draft drags through the cracks, therefore the sound insulation is also weak. It happens that the music rocks even in the daytime - it is difficult for children to fall asleep. By the way, when suddenly the disco starts early in the hotel itself, it is greatly compensated by the disco of the neighboring Pine Beach hotel - the effect of full presence for residents of rooms with sea views is provided.
4. Paper napkins are a problem with them! They are not in the room or in the restaurants. It is suggested to wipe your hands with cotton napkins, which are served on the table, or ask the waiters to bring them every time. They are brought literally by the count - 1-3 pieces for a family of 4 people: when you are with young children, it is very annoying, and we ourselves are not used to wiping our hands and mouth with cotton towels. They asked why there were no napkins in the room, we were told that "it is not supposed to be." At the same time, in some snack bars there are large dispensers with napkins on the tables (but about snack bars will be below).
5. Waiters: few of them speak Russian and even fewer of those who understand English. The words "napkin / tissue / napkin" in 2 out of 3 cases cause stupor, as well as "straw" (cocktail tube). I have to explain myself literally on my fingers (there are those who understand well, but they are a minority).
6. There are no playgrounds at all (even in a children's club). There is a small slide for kids and 2 swings on the beach - that's it. To be fair, it is worth noting that there is a small complex in the pool with water slides for children, but this is more for those who are over 5 years old - otherwise with their parents. Well, again, the pool is still not a playground.
7. The schedule of the children's club, to put it mildly, is unusual: from 10:00 to 12:00 and from 14:00 to 17:00. Taking into account the fact that children who need animation usually sleep from 13 to 15, and then have afternoon tea - it is not clear why such a children's club at all. Children's evening discos are all monotonous: the same songs every day in the same order, with the same dances.
8. The animation in the hotel is generally very weak. She is absent from the beach as a class: there is no aqua aerobics, no one gathers people to play volleyball (there is a stripped volleyball ball), does not hold any contests, the NEIGHBORS are fine with this - and the gathering of volleyball teams, and team dragon races (long canoes), and a bunch of other contests about which they report into the loudspeakers. Pool competitions for seniors: darts and tug-of-war of inflatable mattresses in the pool. In the basement of the main building there is a bowling alley, billiards and slot machines - all for separate and considerable money. The situation is slightly brightened up by the performances of the Limak Show Group, which hold costumed evening performances on the theme of various pop artists (Madonna, Queen, Disco of the 80s), but this is a little less than an hour in the evening and then not every day, and frankly not everyone will come in.
9. The opening hours of snack bars are the same strange: from 12:00 to 17:00 (or even until 15:30). At the same time, the main lunch goes from 12:30 to 14:30, and dinner starts at 18:45, then you want to have something to eat just around 17:00 when ALL snack bars are closed and children are left without afternoon tea. By the way, the night shift in the main restaurant starts at 23:00 and goes until 02:00, but from 21:30 to 23:00 there is nowhere to eat at all (it was not relevant for us, because we were with children, but still). Breakfast in the main restaurant ends at 10:30 - for those who like to sleep, the news is so-so.
10. Beach bars do not make cocktails: if you want a mojito, go another 100 meters deep into the territory, climb the stairs to the pools on the second level and then back. The pier bar generally pours only beer and wine. All alcohol is mostly local, although there is a Red Label, for example, but it is usually poured on request.
11. For 12 days, the food assortment was the same: no special dishes or any culinary days. There have never been shrimps or crayfish (although the advertisement in the snack bar says that for only 7 euros you can order a portion of fried shrimps), there was no red salted fish (there were TWO grilled trout from red fish and everything else is herring or sea bass). There are practically no meat cuts. The display case with the pastry is large, but clueless: most of the products are equally tasteless - just sickly sweet, without any flavor shades, but with a lot of cream or syrup
12. Continuing the topic of food: the location of dishes in the restaurant is constantly changing, i.e. mashed potatoes, rice or spaghetti may end up in three different corners of the hall (not at the same time, but here today, tomorrow - there). It's incredibly annoying. The same fruits are in one place in the morning, and at lunch and dinner they are put away in another, the same vegetables in the salad bar are constantly wandering somewhere, along with sauces and oils. Only the location of the dishes on the grill does not change, because no one moves the grill))) Apparently, such an idea is to create the illusion of diversity.
13. Fruits: there are no bananas in the display! Of the fruits, only apples, pears, "oak" nectarines and apricots, tangerines and watermelon. Of the berries in 2 weeks, we only saw strawberries once - the queue was like a Mausoleum. At the same time, bananas can be asked from the waiters and they will bring them from the kitchen (although green) - what is the reason for the shortage of bananas, we still did not understand why you can not order normal bananas if the locals are not ripe yet?
14. There is no infrastructure near the hotel (there are no pharmacies, shops, markets, etc.). The hotel itself is located far from the main intercity highway D400 - it is very problematic to get anywhere on your own. A taxi to Manavgat costs $ 60 (it's 30 km) - even in Moscow there are no such prices. There is a bus to Belek (city) every 30 minutes, but there is nothing to do there at all - the village.
15. On the last day, we asked to arrange a late check-out, because we had a bus to the airport at 16:00. Our room turned out to be free and an additional 4 hours were kindly offered to us for 65 euros, we were not satisfied with the amount and we asked for a discount, but we were refused, citing the fact that already they gave us a discount on the room. That is, we asked to be moved for an additional fee to an improved room, but with a working air conditioner and we are served this as a great blessing, although in fact we solved our problem with a non-working air conditioner at our expense. Guest relations spread their hands . At the same time, the hotel does not have any quiet areas or special rooms where guests can wait for the transfer, relax and go to the shower / toilet. Again, our experience of staying in 5* shows that hotels of this level usually have houses or rooms for those who are waiting to check in or vice versa - check out. Nothing like this is provided here: it is impossible to find a quiet place on the territory to relax and put the children to bed, and even taking into account the fact that there are practically no restrictions on smoking - there are people smoking all around, cigarette smoke everywhere.
There are still a lot of little things that make no sense to describe, but which spoil the overall impression of the hotel. It may seem that we are picking on each other (they say that pearls are small for us), but, as they say, "everything is known in comparison." We were at another 5* hotel in October 2023 of a similar price segment in Belek and compared it first of all. At the same time, in May 2024, our friends with children were vacationing at a hotel in Okurkalara and they sent us endless photos of playgrounds, attractions, snack bars and bowling, which work 24/7 and it's all included in the room rate. At the same time, 10 nights in a two-room room cost them 500 euros cheaper (first line). From which we conclude that for the almost 4,000 euros we spent, we could have received a much better service in 2024. If this is the first 5 for you, then it may seem that the service is on top, but believe me it is not so - competitors are head and shoulders above Atlantis in this price segment.
Positive:
1. The beach is divided into smoking and smoke-free zones: smoking is allowed on the left of the entrance, it is prohibited on the right, and appropriate signs hang. Considering the number of Germans who smoke, it is very convenient (people smoke anyway, but at least you can make comments by referring to the signs)
2. The outdoor areas of the main restaurant are also divided into zones, BUT in the early morning, in order to ensure an even load of tables, the smoking-free zone is closed, and we had to either sit indoors or put up with the fact that most guests prefer cigarettes for breakfast, including.
3. The beach is clean, sandy, the entrance is gentle. There are mini urns between the sun beds, which are regularly cleaned.
4. The territory of the hotel is all green: there are many trees, bushes and lawns, but we did not see anything blooming - everything is only green. The neighboring hotels are already in full bloom at this time.
5. Rooms are cleaned every day without request - there are not even "Please make up my room" cards in the rooms. However, it is the cleaning that is lame - for 2 weeks no one has ever vacuumed the room and small debris was simply smeared with a mop in the corners.
6. The room stock, although not new, is generally decent: the rooms are bright and spacious, however, renovation will be required after 2-3 seasons.
We rested at the hotel from 27 to 06.06.24. I'll start with the fact that we arrived at the hotel at 4 in the morning, we were kindly escorted to the dining room for a snack, there were no rooms available (well, so they said) and we were provided with a "rest room" room with 4 beds (number of people) and all necessary to "live until morning" and check into the room. The hotel is ideal for a family holiday, relaxing time. Before leaving, I read reviews that the main contingent is Europeans, but I mostly heard Russian speech. I did not experience any difficulties in communicating with the staff in Russian. But when my daughter was communicating in Spanish, the portion of ice cream should be increased from one ball to three (I don't know, it may be a coincidence).
The food in the main restaurant is quite varied, meat, fish, pasta, pasta, mashed potatoes, buckwheat. Not bad soups. There is a separate children's table (around the corner), there is chicken soup very similar to ours.
We visited 2 Ala-maps (fish by the beach and Asian) well, what can I say, it's not worth it from the word at all.
The pools are clean, the entrance to the sea is good.
We lived in the 3rd building on the 1st floor, there was enough space for everyone (2 adults + 2 children), we didn't worry about cleaning, the girl came every day, but we let her clean up 3 times, mostly we changed towels and gave away the garbage.
Alcohol is a good beer and a pretty good margarita. They took strong drinks with them.
(In the bar near the third building, Coca-Cola and everything else are poured from bottles, not at all like through a hose in the rest).
In general, the hotel cost 200 thousand for 10 days, probably this is a normal price, but it is clearly not worth more.
We had a rest in July 2023. I really liked it! The hotel is big and there was enough room for everyone. There was no shortage of sun loungers....
The kids liked the kids club very much. They especially liked the initiative of the club's employees to open outside working hours. Parents have an evening disco nearby ;), and children do not have to sit at the table or go to sleep in the room....
As one of the bonuses, yoga classes are held at the hotel. They are led by a wonderful coach Svetlana. Great workouts for all levels of training. The time and venue are very convenient, at least for me. In a clearing, in the shade of large trees, at 10:30 in the morning! It's very nice that you don't have to rush headlong to breakfast to catch a workout).
There are many quiet corners in the hotel where you can have a quiet coffee)
Good day to all! We had a rest from May 30 to June 13. The hotel is for 4 but no more. We arrived at the hotel at 9:00 a.m. We were settled in the 3rd building at 12:00. The next day they asked to move to the first one. From the third, it is far to go to the sea, what to eat. They said that everything was busy, so they came the next day. When we arrived the next day, we were offered to look at the 3rd floor of the 1st building. After watching it, we moved! Many thanks and respect for fulfilling our request. Big 5!!! The rooms in the hotel are tired and require partial "renovation". There is no cleaning, only tips were taken and the sheets were sent! Only after contacting the reception, they washed the floors and began to clean up tolerably. In addition to the main reception, two Russian-speaking employees are sitting opposite. They respond to the appeal, but! The electricity went out in the room and we waited 40 minutes for them to turn it on. What kind of bed linen and towels / there are no words (photo attached). Pools- yes, there are 5 words!! The water is always clean! The filtration system is working at the proper level. And there are many pools: one is a copper 1-2 buildings with water slides (more for children under -9 years old) and not just a square. It looks like a river with channels (2 photos from the 3rd floor). Food! There were strawberries 3 times in 14 days and they were quickly disassembled. Unfortunately, an employee engaged in supply or control pays little attention to quality and for this reason a lot of rotten fruits come across. Watermelons every day- here, if you're lucky, you may come across sweet ones and not so much. Plums, melons, apples, apricots, pears, peaches, cherry plums are fruits. The first dishes in traditional Turkish cuisine are ground in mashed potatoes. But everything is delicious - not counting the spicy ones! For breakfast, the most delicious thing for me was rice porridge with milk and honey. Omelet with fillers optional! It is not possible to drink juices, it is a vigorous chemistry. It is only possible to drink coffee on the 1st floor not far from the reception. The sweets are blood-based and identical. Don't be afraid of flies at all. No more than 3 meals! Sun beds (in some hotels this is a whole problem with their lack of grip) are everywhere where it is possible to install - on the beach, near pools, under palm trees, on the pier. Of course, the smart guys throw towels, but they themselves do not appear, even though they have never been without a sunbed. The entrance from the sea is excellent (beach) - sand. It was only after the storm that some rocks were thrown. The staff is friendly, but- learn English if you don't know it. There are not many Russian speakers. At 21 :00, the performance of the "artists" is sometimes very, very worthy! The presenter is on 5! Lights up to the fullest! There is something for children, but as in almost all hotels in Turkey for 3-4. We had a rest for 3 people. My daughter arrived for 4 days, and we moved her into our room. Despite the fact that the standard rooms are very small, an extra bed was placed. For 4 days with check-in at the hotel, they modestly charged 600 €. I don't know about anyone, but I don't think it's decent at all! Probably enough. As a result: The hotel is not bad, especially for those who will go to Turkey for the first time and not pay attention to what they described. But next summer we will definitely choose another hotel where the quality matches the price. And again! If you have a child, do not spare money and go to Belek a Park of Legends. Wow, it's worth it! Have a good rest!!!
An excellent hotel of the Limak chain. Good service, excellent beach, there is a pier, good, high-quality food (although not very diverse), good alcohol (there are many imports). Of the disadvantages - a small area, average quality entertainment.
A good "five", which has nothing to do with the word "deluxe" in the title. The average person in the service, its quality and quantity. It's not bad here in general, you won't stay hungry or unhappy))) but no more. Everything is on schedule, there are hours when you will only find guzleme from food. The food is delicious, there are no delicacies. Meat, fish, poultry - it's all there, but nothing more. Don't expect basins with caviar and shrimp, as in some neighboring hotels.
The service is the same - no one will smile much. There are no standards of service, but it is impossible to say that something does not work. The numbers are not strong, but they are tired. I took a two-storey family, comfortable and large - 2 bathrooms and 3 balconies.
There is, as in real "deluxe", WhatsApp assistant, but it is of no use, it also helps - it simply sends you to a place where you can be told something.
In general, if you are not particularly pretentious, it will do. Of course, it's not a good idea to come here a second time.
But, and I will definitely say that it's not bad here.
A magnificent hotel! Beautiful territory! Gorgeous blue sea! Delicious varied food! I would like to express my deep gratitude to Valeria's manager, Ali's senior manager and Hilarion for their attention to our PROBLEM. EXCELLENT SPECIALISTS. FRIENDLY people! Thank you very much! Next time we will come only to you!