I bought a phone in this store on March 2, 2025. Exactly one month later, it broke down, i.e. today is April 2, 2025. I arrived at the salon, it is closed. The receipt included a phone number...I'm typing... They tell me, "The employee is sick.".. There is no one to replace the employee. It also turned out, according to the administration...under the guise of a new phone, they sold me a commission, the seller didn't say anything about it.
My problem has not been solved. What to do with a broken phone is not clear...Wait for the employee to recover???, and if he quits...
I wrote a complaint...
I will contact the society for consumer protection...
Be very careful when purchasing in the salons of Mobile Era LLC, check receipts, warranty cards, etc., although this limited liability company has been on the market since 2007 and under the sign of the salon For mobile communications, Life sells commission and second-hand goods.
bad, like the whole life! There are 0 services! no "communication salon" can help the client. only they know how to steam pipes. avoid both the operator and the "salons"!
The mode of operation of the salon - do not understand what. We came 4 times, only one was found open. I didn't work on Saturday. On September 25, 2024, 10.40 a.m. did not work, although the operating mode was from 10.00 a.m., at 16.00 we stopped by - it did not open.
The consultant conveys the information in a crumpled manner.
I do not recommend this salon for an ugly attitude towards customers.
Employees of the year!
I wanted to connect to this mobile network. I came at exactly 12:00, there was a piece of paper on the door that the break was until 12:35, I returned by this time, there was already a piece of paper on the door that the break was until 13:00.
So maybe I should have written right away that the technical break was from 9 00 to 19 00?
It's not perfect, but they connected the SIM card to us, sold everything, helped us set it up, paid with a mir card, everything passed, everything works :) Of the advantages, since the salon is on the outskirts, there are no people :)
I will contact the life salon, there was a problem with the SIM card, the SIM was replaced quickly and efficiently, I want to thank Ruslan Zemtsov for his prompt and good work. THANKS
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Артем Крищенович
Level 5 Local Expert
June 25, 2021
I handed over my smartphone to replace the camera (it didn't focus) . A week has passed, no one has called back. I called myself, it turned out that the phone hadn't even been looked at yet. After another 5 days, they called back, said that they had soldered some controllers and the camera was working, you can pick it up. When I came to pick up, the employee could not find the certificate of work done, and when he found it, the certificate was empty. The phone was completely discharged, fortunately it had a charger with it. When I turned it on, it turned out that the camera was still not working, there was a feeling that the phone was not being watched at all. When I said that I wanted to pick up the phone and would not pay, I was told that the phone should be left so that they would solder out their controllers, which cost money. There was no answer to my question about how much they cost.
After much arguing and bickering, they still managed to pick up the phone. There is a feeling that scammers work in the service, who breed gullible and naive people for money. Sharashkin's office, I highly recommend not going there.
I would like to express my gratitude to the sales specialist.To Zemtsov Ruslan Sergeevich.I contacted about an erroneous payment, they quickly helped, the money was returned to the card.
Hello, I would like to fix the work schedule, as the application shows that the salon is open, but in fact it is closed
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Midoga
Level 14 Local Expert
August 7, 2021
We tried to change the owner of the SIM card here, we stood for 15 minutes, the employee worked, as a result, we were told that the program was stuck and it did not work out. It's a shame:(
After 18 hours, I contacted the employee of this point with a problem in my smartphone. He promptly and politely helped. For which I thank him very much.