THE FLIGHT WAS CANCELED SIMPLY BECAUSE THEY DID NOT WANT TO WORK ON March 8.
We signed up for a Boeing flight a month in advance. It's the child's birthday, and we thought we'd have a nice party. The celebration was overshadowed. A couple of hours before the flight, I received a message that the train was not working for technical reasons. The albatross was suggested. I was tired of writing on Viber, and even more so, I decided to call. As a result, no one picks up the phone. I sent my husband to Alexandrov Passage (we live nearby), but it turns out they are generally closed.
Terrible neglect of their customers. Just who didn't want to come out on March 8th. And they don't care that people were left without a holiday, etc., etc.
What kind of discount was discussed on instagram from March 7-9, 30%, if this sharashkin office decided not to open on March 8 at all?
I am shocked by the communication with the administrator of this company!
I wanted to buy 2 certificates for children, worth 300 rubles each. I called to find out more about the flights and the purchase.
In response, I received one phrase: buy a certificate, choose a route and fly. All. The girl was not satisfied with my further questions. I didn't get any details. Just that the girl is on the record and that's it.
Teach your staff how to communicate with customers! If I need detailed information about your product, please provide it.
I'm definitely not coming to you now!
I called skyfly.they told me everything in detail and even offered me several options for buying certificates.
It is a pity that today we have to deal with such a terrible attitude.
Visited this attraction. It is very interesting, for untrained people it is very creditable. If you have some knowledge about avionics and piloting, I would like more help at the initial stage from instructors. They offer standard and well-worn themes of airports, they pay little attention to wishes. But in the future
I see where to grow. Good luck
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