Lexus Almaty
110 reviews
April 7
From the moment you enter, you can feel the premium level of service: friendly staff, ready to help with any questions, and the cozy atmosphere of the showroom. The managers show high professionalism, advising in detail on models and helping to choose a car that meets the needs of the client. The purchase process is organized clearly and promptly, including paperwork and a test drive. After-sales service at a high level: the technical staff is qualified, the work is carried out efficiently and on time. Additional amenities, such as a comfortable waiting area with drinks, make visiting the center enjoyable. I recommend Lexus Almaty to anyone who appreciates a high level of service and quality.
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March 29
Excellent service. I signed up for THAT, and we had a great time. Everything is done according to the regulations and even more. Polite staff. Thanks to Rasul for the competent advice. I recommend it to those who love their car)
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March 14
Excellent service.The staff creates an atmosphere of coziness and comfort.All issues are resolved quickly and at the proper level.Many thanks to the Lexus Center of Almaty.
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November 28, 2024
The staff is helpful, tea, coffee, and water are always offered. I suggest a one-way taxi (if you don't want to wait for your car) There are good craftsmen. If you have money, you can safely fly to them.
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1
November 28, 2024
Car dealerships can be moved out of the city. Why are they in the center? As well as a hundred. + there is some kind of construction going on... it is better to make a normal interchange at this place. Eternal traffic jams in any direction... they sold and then resold even small pieces of land. No calculations for the future.
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May 6, 2024
Very polite staff, everything is fine with that. I liked the service. Car rental under the roof, very convenient! Of the cons, terrible cheap coffee, it is better not to offer it at all and not to be ashamed. Car maintenance cameras are certainly something, they are set high, flashing, nothing is visible! Is this a premium service? Are you serious? I recommend the salon. But there is room to grow!
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December 29, 2024
The best sales managers in the city and the best technical consultants.Aidar👌👌👌
The service from the hall became a little lame after the girl responsible for the coffee was removed and dumped at the reception.
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November 22, 2024
If you want to get into the world of a super car, then the choice is right. I myself changed two Lexus 470 and 570 and now I firmly believe that only the LX 600 can give me the highest pleasure in retirement.
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April 24
The best service I've seen, always friendly and helpful staff, Lexus number 1
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April 17
The best center in the city, professionals work, Lexus is Lakshari the same customer service
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March 24, 2024
Everything is great, special thanks to manager Yerden, who showed and offered all available options and told in detail about discounts, good luck and prosperity!
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April 18
Terrible salon, arrogant director. Inflated prices. Disgusting service. They ask for money from above to buy a certain car.
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February 2
Like most car dealerships.....increased attention to people who want to buy a car.
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February 7
Excellent service. Very polite staff.
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March 9, 2023
If it were possible to evaluate the work of the salon staff to zero, then I would certainly do it.
The essence of the question.
On the website of the wheel, I offered an exchange for my car with my surcharge, which I asked the seller to determine. I was told that it was necessary to come to the salon to evaluate my car. I arrived and waited for the manager. He asked for the technical passport of my car. When I asked if you would like to inspect my car, I was told that THIS was NOT NECESSARY!!!
After 10 minutes, the manager rated my car exactly 40% below the market.
A question?
Why was it necessary to declare that it was necessary to come to the salon to evaluate the car?!
This is to what extent you need to disrespect your customers in order to treat them so piggishly and drive through traffic jams, really it would be impossible to solve this issue through the what's app messenger!!!
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2
March 20
Luxuses are like waters in the ocean, different price range
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April 21
Great car dealership, nice staff!
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September 12, 2024
Good service, convenient location, we service cars only there
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November 8, 2024
Satisfied with the service. I took off one star for the fact that when registering a car, you have to go to the PSC yourself.
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September 22, 2023
Not the best models of the Lexus brand, At inflated prices from the recommended manufacturer at times, several models are generally used under the sign of new ones. Arrogant, boorish sales managers. They save the shameful behavior of illiterate and frankly stupid managers, the girls at the reception.
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October 22, 2023
A great place where a wonderful approach to customers is provided. I will definitely stop by and recommend it to everyone.
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April 5, 2024
There are no cars, but if you pay attention, the waiting time decreases dramatically))) and there are cars in stock in the warehouse on Bayserka and in Bishkek)))
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June 30, 2024
Super thanks for the good customer service Rahmet!!!
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July 7, 2024
Repair of the broken wing and hub was estimated at 7 lakhs))). They couldn't figure out which part was damaged, they replaced EVERYTHING!!!
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March 14, 2024
Great salon! The service is excellent! Special thanks to Dmitry Kros for his attentiveness, professionalism and well-coordinated work!
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1
1
March 4, 2023
Cool Almaty Lexus car dealership. The staff is super polite. Cars are all cheeky. If you want to buy a Lexus, then go to this car dealership. There's even a Lexus toilet here.
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June 8, 2024
👍👍👍EVERYTHING IS Great!!!! Roman is a manager, only positive reviews.
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November 8, 2023
Conveniently located. Everything is clear, fast, comfortable. The guys are polite.
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February 22
Attentive staff
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November 2, 2023
Good guys Volrdya Kotov..Dima Cross.Aydarik.Sanek Asachi Dobrednev Karina.Respect to you guys.
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1
1
March 16, 2023
The level of service is excellent, coffee was offered. They showed everything and explained it. Used cars are all in good condition. Manager Daniyar M employee of the year.
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December 25, 2021
I did IT for 40 thousand km
. It cost about 90 thousand. They did approx. 4 hours.
There is a taxi service at the expense of the salon, they called, went to the office. However, I paid myself back (from the office to the salon). It's a good idea, but it's kind of half-baked.
I signed up by phone the day before. There is no queue. Parking is free. The entrance / exit to the salon is tricky, all roads lead to Al-Farabi, it is better not to choose rush hours.
It's simple, I can't appreciate the quality. The price is expensive. But the staff service is normal. Not fast, but they don't slow down like in the Bluestar salon (there is a bad experience).
There are few cars and accessories in the salon, there is a TV, benches, it will be boring to sit there and wait.
I would like a little more for that kind of money :)
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February 20, 2024
Everything is great.coffee candies.the service is also for 5, although the Lexus was not taken
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January 8
Nice service
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July 31, 2022
A good hostess, friendly and empathetic, offers tea, coffee, water, hot or cold towel.
Special thanks to the very competent sales manager Evgeny!
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1
August 31, 2024
Everything is great. But they don't sell cars to Russians
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February 15, 2024
Great service! Top-level service!!!
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September 20, 2024
There was no air and cabin filter
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November 17, 2023
Everything is fine, high-quality and professional!
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1
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May 26, 2023
good service, discounts on cars older than 5 years, put on an additional warranty even though the car has been for more than 3 years👍🏻👍🏻👍🏻
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2
April 4, 2024
A pleasant atmosphere, there is a place to sit while the car is on. The staff is polite.
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March 10, 2023
A chic salon. Terribly expensive cars, also not available. I can bring any car from anywhere in the world.
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May 11, 2024
The best dealer, the best cars.
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1
August 15, 2022
A good, serious company. The attitude towards customers is wonderful, the prices are high, of course, but this is a Lexus. In general, as soon as I save up, I will come to them for a car)))
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December 20, 2022
The quality of the services provided corresponds to the Lexus brand. However, the prices are too high. Both for spare parts and services
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1
July 30, 2024
Manager Roman well done
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December 13, 2023
There could have been a denouement instead. And so Lexus and traffic jams
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April 18, 2022
The attitude towards customers is very good. At the same time, the cost of work (repair and diagnostics of cars) and prices for auto parts are very high. Not everyone can handle their payment
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2
September 13, 2022
Lexus is Lexus, connoisseurs and connoisseurs know that you need to pay for quality and comfort
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March 30, 2024
good staff, speak Russian.
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