A murky office. Scammers
PREFACE
My sister loves the game forza horizon, her favorite car is a yellow lamborghini huracan. For many years she had dreamed of riding such a car in real life, but so did I. And so on her birthday, we decided to rent the same lamborghini for 1 day.
Our choice fell on the lambo dubai rental service. It seems that they write well about the service, there is a beautiful Instagram and YouTube channel. I wrote to the manager a MONTH before the rental day, clarified that I needed a YELLOW huracan. The day before the lease, I wrote a clarifying message: Is everything in force? To which the manager replied that the car was available, and also asked about the driver's passport and the place of delivery of the car. I was already so happy and looking forward to riding the yellow huracan. My sister and I also picked up yellow costumes for the photo shoot, marked on the map all the points where you need to get by car.
It is worth noting that the rental service did not ask for money for the reservation, saying that it was necessary to clarify 2-3 days in advance. I also wrote about the rental dates in a couple of days and the lease was approved for me on the 22nd, well, when the day before the lease they write to me that the car is available and everything is ok - I had no doubts, my sister already imagined herself in a lamborghini. We didn't know then how abruptly our plans would collapse....
chapter 1
THE COURSE OF EVENTS
9:22 a.m. Manager: asks for passport and driver's license. He says that he has clarified and the car is available for tomorrow.
14:14 Me: Being in the Dubai Mall, I couldn't drop the documents, I said I would drop them later in the evening
14:16 Manager: Writes that he understood me, clarifies the price of 3350 dirhams and asks if I will definitely book a car tomorrow.
15:56 I: I write that I will definitely book a car
21:58 Manager: He asked for the documents again, because I didn't have time to throw them off, all day in the mall
22:28 I: I write that I will now send the documents, the manager says that he expects
22:30 I: I'm throwing off the documents
Next, the manager asks at what time to deliver the car, as well as how to make the payment. I describe in detail where to deliver the car, take off a photo of the place and specify that I pay with a card. All this time, the manager writes clarifying points, including about the commission when paying by card. I.e., we are already talking about the details of the lease, there is no doubt.
22:45 Manager: confirms the rental for 10 hours
22:46 Manager: writes that there is ONLY ONE SMALL PROBLEM.
And throws off a photo of a GREEN HURACAN.
To say that I was shocked is to say nothing.I was speechless, and in my head there was only a picture with Ayaz Shabudtinov "are you guys kidding me?"
22:47 Manager: writes that the YELLOW WAS TAKEN AWAY and ONLY the GREEN is available. Although literally at 22:45 he wrote that the reservation for tomorrow was confirmed by the car rental LamboDubai.com , Dubai reviews
And at 9:22, he wrote that the car was available. He also had the conscience to clarify the details of the lease all evening, but he knew 100% that yellow was no longer there...
Naturally, it was almost impossible to find a car from others on the last day before renting.
Car rental LamboDubai.com , Dubai reviews CHAPTER 2 Car Rental LamboDubai.com , Dubai reviews
LAMBO DUBAI RICH SCHEMES OR HOW TO CASH IN ON CUSTOMERS
Well, now let's take a closer look at the affairs of this office.
Let's be honest, the demand for yellow huracan is much higher, because this is the official color of lamborghini, and in our case we also selected clothes to match the color of the car for a photo shoot. But the company needs to hand over the green one)
And it really makes sense that if you report the absence of yellow on the last day and after sending the documents, when the person is already set up for the car, and there are no options to rent elsewhere, then most likely the client will say: "Oh, well, what to do, you'll have to take green, anyway huracan." ARE YOU GUYS KIDDING ME? You are so brazenly breeding people, but you are a luxury car rental service... It's a shame...
But you can dig even deeper. If you go to the website, then rent for 1 hour costs 999 dirhams, and for 2 hours 1800 dirhams, then 1 day goes for 3300 dirhams. The difference in the price of renting for 2 hours and for the whole day is only 1500 dirhams, well, is it much more profitable to rent for a day?
But is it profitable for lambo dubai? Let's figure out the numbers. In a day of 24 hours, during this time I will pay 3300. But suppose there are 2 people who want to take a car for 2 hours. They both fit in one day, the revenue of lambo dubai is 3,600, and the third one can be safely crammed in.
I suspect that this is exactly what happened, given that the manager offered me to take a sports car at 5-6 o'clock in the evening. Apparently, the daytime was sorted out by people with hourly rentals))) It's funny that the manager offered me to take the car at 5-6 pm and pick it up at 7 am, although the website says that the rent is from 8 to 22, and it's fun to ride at night and not sleep, and also call it a rent for the day.
Next, he suggested counting on the 23rd, but, of course, nothing happened, the yellow car is infinitely busy (or maybe it doesn't exist at all?*).
I started to get angry and painted my indignation to him, after which the manager began to look for all sorts of excuses and say that he did not understand what kind of divorce was in question)))
I no longer wanted to continue this empty and meaningless dialogue, I just threw him a meme with Ayaz and sent him to an emergency
Chapter 3
MUDDY DETAILS
After all this story, I checked their Instagram and YouTube. It is very strange, but there is no video with a yellow huracan on YouTube. And in the insta with yellow, only standard photos from the site. And about the green hurakan - it's generally cool. The photos that the manager sent me were taken from the renty website)) This is, of course, speculation, but I was clearly thrown off at least not the latest photos of the car, and perhaps not at all the car that would have been delivered in reality.
Chapter 4
conclusion
In conclusion, I want to say: do not contact this office. The attitude here is not like in a luxury car rental service, but like in a bazaar, where whoever gave the highest price got it. I don't care about the customers, I don't care only about the benefits. It is better to use the Octane or renty services. Everything is clear and transparent there, they immediately say which models are available, give clear dates and times. If you value your time and nerves, if you don't want your plans to be ruined at one moment - listen to my feedback.
It was the biggest disappointment, you can't even imagine how upset my sister was, she was so waiting for this car. The birthday is ruined... Thanks to lambo dubai...
It killed both her and me so much, ruined the holiday, that I now have a strong desire to record a video with a review of lambo dubai on YouTube. I wish no one would get into the same situation.