Lozanzh, Lada
471 review
January 15, 2024
Great car dealership
There are always free places to record and the guys do their job as quickly as possible
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2
March 15, 2024
The master receptionists on Lad are well done. They were well advised, very polite and well-mannered guys.
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3
August 12, 2023
A big disadvantage of the Renault company. I changed the filter on Kamennagorskaya, including the fuel filter, was not put in high quality, a week later I signed up again, as the fuel leak was eliminated, but they took 19.22 for checking the car, yes, I don't feel sorry for them, but lost time, and an extra trip!! It is very unpleasant that such an attitude towards regular customers! You could have apologized and not taken the money for the last inspection at least...
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4
3
September 29, 2024
Everything is beautiful, clean, shown, told, almost persuaded to buy a car.
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May 23
Their ads are misleading, but the managers are good.
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December 21, 2020
The center is spacious and modern. However, the level of service (car mechanics) is lame. It depends on who you get into. There are those who do their job well and responsibly, and there are those who break more than they do. The rest is beauty. Parking, recreation area, everything is on the level. The only disadvantage is the car mechanic. I hope there are more good craftsmen there now than there were when the center opened.
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3
November 10, 2023
I did repairs on a hard hat.the door was painted in three days.the quality of the work pleases.but there is a moment when the car was standing in the sump and no one called, although the car was ready, it is not clear. I want to add a review, I went to T. about 2, everything was done in the best possible way.there were more questions about the rubber bands and the film on the counter .eliminated under warranty on the spot without unnecessary questions. The quality of service has increased since my last visit.Keep it up
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3
1
November 25, 2024
Very good service, attentive, almost affectionate staff)))
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July 20, 2022
The guys are working great! The car was delayed for THAT and the master/ manager/ cashier / stayed for me. Which I was pleasantly surprised by. The cafe on the second floor prepares not bad burgers and coffee. In general, I am pleased that I came to the RENAULT Center for services. The only big disadvantage is the lack of spare parts, brake discs and more complex components. But I think this is a general situation
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3
2
November 23, 2024
What kind of cars, what kind of service, you can't expect anything good. When buying a car, be prepared for this. Well, better yet, never buy)
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2
January 27
I go to Renault, I don't go to Lada, one hundred percent of the price is sorrel.
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June 13, 2023
They work efficiently and conscientiously! Great fellows! Thanks! There are no complaints. The office is clean, cozy and informative
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February 1
The service is excellent, but the prices are too high
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March 24, 2024
The largest Lada salon in the Republic of Belarus, everything is clean and beautiful! The service is at a high level!
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2
August 21, 2024
The staff explains everything honestly and clearly, there are no questions left after a short conversation. The prices are as shown on the website.
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November 12, 2024
I washed the car at the Lada dealer on Kamenogorsk, addressed body issues. There was a white plaque on the mudguards after washing. Detergent can "burn" plastic.
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January 16, 2024
I didn't like it. A narrow choice of Frets. One loan officer. The second one is for show... They offer a car with summer tires... How's that? How can a professional afford such a thing?
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4
July 27, 2023
Excellent service. Excellent attitude to customers. Excellent staff. The waiting time is not long. Repairs are carried out in a short period of time. Thank you, everything is fine.
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2
1
February 18, 2024
If you don't mind the money and time, go to them. They do not know what the quality of customer service is, they forget to call back, and they do not want to repair cars. They are in no hurry, the salary is dripping.
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4
July 16, 2023
Very polite receivers of the car for CASCO repair, but the queue is a big load, a lot of cars are under repair, let's hope this queue is moving slowly, which means high-quality repairs
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1
May 22, 2022
Promptly. Courteously. Expensive - service)
Everything is done quickly, stupid questions are answered in detail and popularly)
I am satisfied with the result of the work.
I communicated with the service master Dmitry - special thanks (I changed my wishes after signing the documents, everything was done on request and without questions)
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3
2
March 17, 2023
We bought a car, we really liked the service, a comfortable office, you can sit and eat on the second floor. The team is competent, they will tell you everything and prompt you. We liked the service here more than on Serova St.
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2
September 20, 2023
It's a pity, the parking lot is well equipped, but as they say, the fish rots from the head. I talked with the head of the car service, general phrases, there are no specifics and he talks so quietly, feels the jamb his guys made, but our proud "VARYAG" does not give up. I do not know how the "owners" will react to this, but I will not come there anymore. The problem has not been solved. The sediment remained.
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5
2
September 15, 2021
A good and tidy service and sales center. It is more or less convenient to get there. There is a comfortable waiting area for customers (a bar, a children's area with TVs and a set-top box). Through the window, you can watch how your car is serviced.
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4
August 21, 2023
4 stars. The attitude towards customers is on the level. There are no queues, everything is by appointment. I did everything, everything suits me, there are no questions. Of the disadvantages, they put not very high-quality materials, when they changed the brake pads, the dust settled on the discs in a thick layer.
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1
April 27
Non-customer-oriented service
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1
February 22, 2024
They do body repairs well.
It's all fear. I do cases with them. Before that, I had an experience of medical insurance repairs on Serov Street (dealer Lada) - I will not go to them anymore.
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2
2
November 19, 2024
Qualified and courteous specialists. Thanks for the car)
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February 22, 2024
Near the house. Friendly specialists, few people, which apparently confirms that Lada is not a priority now.
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1
May 16, 2021
Convenient and free parking. A large and comfortable waiting room for customers. There is a cafeteria, an exchange, a children's corner, a free toilet and a vending machine with drinking water. There are sockets for the phone. The staff is polite.
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3
1
March 9, 2024
A great Lada center! The service is excellent. They do everything quickly and efficiently. I recommend it!
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1
September 24, 2021
Polite staff, good service. The waiting time is offered to be spent in various ways: watching the work with your car through stained glass, watching TV or playing the Sony PlayStation console. You can also order coffee with a snack here. Everything is on the level. As a result, 2.5 hours flew by in a flash
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1
September 9, 2024
They delay the work, but there is a place to relax and something to see (new Lada and Dongfeng)
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May 9
Good service. But it's expensive.
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July 3, 2024
Attitude towards customers. Culture and politeness. They also recommend the necessary additional services.
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1
August 27, 2024
The quality of service is 0,not punctuality and low level of service
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4
July 14, 2021
Not a delicious candy in a beautiful wrapper. In general, I bought a NEW grant (at the beginning of 2020) and then not immediately because defects were found in the car during pre-sale preparation (NEW), well, they said it was okay to take another one tomorrow, actually that's what happened. I took the happiness car full of pants and all the cases. I drove around up to 3000km and arrived at the first ONE (which is "zero") to adjust the valves. We counted about 75p. (initially it was no more than 60p on the phone) just adjust the valves (there's nothing complicated at all, as I found out later in the usual service station for 30p I'll do everything in the best possible way) as a result, 10p was thrown over the sink and SEALANT on a new gasket (as it turned out later, no one there even regulated anything, the factory gasket was standing). But that's all the lyrics, it doesn't bomb from that.
I had to go to Gomel in a couple of days. I accelerate along the highway to about 120 and vibration begins to appear on the steering wheel, and such that it gives off to the whole body (to put it mildly, I was very upset) that I did not sin, but in the end I decided to go to the dealer. They immediately tell me that it may be necessary to adjust the camber-convergence, I think fuck you, just do it normally. Twice the car was put on a lift for adjustment, why?! but because it is necessary to knock them down first so that they can then show how crooked it was, well done. In general, I gave about 120 rubles for this circus (as usual, washing, tire fitting, balancing and collapse). I went and told myself that yes, they did, it got better, but in fact not. At the end, I drove to the tire shop, they said the wheels were eight, and I'm not the first one (either from the factory or at the dealer, but the wheels are curved, plus Belshina). As a result, I didn't prove anything to them and I can't imagine how. But I will not go to the dealer anymore and I will not cry much under the warranty (it still applies in no cases)
I hope I helped someone
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8
1
November 27, 2021
Excellent service. Always without problems, both during maintenance and as a result. Prices for services are often below average. There is a bonus system (discounts), and there are always promotions for diagnostic services, tire service, etc.
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4
2
March 28, 2024
Avoid this place, Lada on Kamennogorskaya. They work dishonestly .
The guarantee for the work is given formally. Divorce, divorce and divorce of clients again.
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5
February 10, 2022
Good and polite staff, explains everything in an accessible way, is always happy to help, even after buying a car, many thanks to Tatiana Sychikhina, I really enjoyed working with her
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1
2
July 27, 2024
Good service. They work quickly and efficiently.
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2
November 2, 2022
I bought a car here and have been serviced for three years now. In general, there are no complaints about the car dealership. I like everything, both the staff and the service, and the huge waiting area and the area where you can directly observe the maintenance of your car. The level is higher than high. Keep it up !🐱
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1
June 25, 2024
The service is not very good. I had to wait half a day for the "specialists" to find how to refuse the warranty. The seat trim was cracked, I waited 4-5 hours, as a result, I refused the warranty, because I was not serviced in their service. Why don't the "specialists" immediately look at the service book and keep so many customers. Horror. I do not recommend it!
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4
November 6, 2024
It is quite a comfortable car center, conveniently located.
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July 31, 2020
As they say, a man should not complain about 2 things, about his car and his wife, since he chose it himself. But in this car dealership, they helped me with the choice so that I wouldn't complain, and by the way, there are a lot of girls there too. And now seriously, I want to mention the manager Vera Revinskaya, she professionally told and showed me the car that I was constantly thinking about and did not dare to take, presented it from the best side, which were later confirmed during its operation)). I did the calculations correctly based on my income and prepared all the necessary documents for registration in the traffic police and during the passage of those.after the inspection, she convinced me that you can drive a simpler car "special thanks for this", so as not to be held hostage to a large loan, treats her work with humor, diligence and care for her client, I recommend awarding her the title manager of the year))). The cabin itself is very comfortable, there is a cafe, a children's area. Time flies very fast when processing documents, I advise everyone to visit this place who wants a new relatively inexpensive car)).
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3
1
June 18, 2021
The Niva 21310 Urban car, 2018.in. Did a camber convergence.The attitude of the staff is very responsible.We did not meet the allotted working hours, but nevertheless we did not reschedule work for another day.The manager was very polite. After the repair, he drove the car himself, and then practically forced me to drive with him so that I could make sure of the quality of the repair performed.
I would especially like to note the friendly attitude of the barmaid.
I would like to wish that good cartoons (Soviet) were shown in the waiting room for children, and domestic films on historical or patriotic themes for adults.
I wish the company good luck and prosperity.
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2
1
June 3, 2021
Renault talisman, timing belt, pump and related materials were serviced, the price for the RF and a 50% discount on work were pleased, the best price in Minsk.
Excellent master Lomako Andrey, I recommend it!!!
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July 29, 2023
A separate opinion. 3 times I returned in a day. The hub bearing was changed. As everything was done, after an hour it began to buzz even worse! Arrived, replaced within 2 hours. I drove out, the abs caught fire. Came back. Fixed it. But the whole day is ruined.
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3
July 28, 2022
It was serviced in the service for 4 years, since the car is under warranty. Everything was always fine until I applied for bodywork under warranty..It's just disgusting..The first time I drove a car, I asked to see everything about bodywork.She herself saw and knew the weak points of the car, indicated only two reasons for the first time.We placed an order only for what I indicated.They had the car for 14 days.I barely got through to them to find out when I could pick up the car, the master called back for three days to say that the car was ready. I came with my brother to pick up the car, he had the same one and he knew what to pay attention to, since 2 years ago he also applied to them for bodywork under warranty.We found 4 more re-defects.If you had seen the face with which Master Maxim placed the order...It's just terrible, as if he was going to make repairs for his hard-earned money.Dissatisfied, he accepted the order.He said that they would do it within 14 days.If something does not fit the warranty case, they will call me and tell me about it.It's been 8 days-no one is calling. I've been calling them for two days to find out when the car will be ready.When I got through, they told me that the car was ready, come pick it up.When we arrived with my brother, we saw that one job had not been done. They said it was not a warranty case.Although two years ago my brother had a warranty case.To the question, why DIDN'T YOU CALL AND TELL ME???they said the master's omission.The art master was invited, after 40 minutes he came out to us...However, he apologized, spoke competently, tactfully, explained everything. So we did not achieve anything, I took the car and I no longer have the desire to contact this service, although the car is still under warranty for another year. Previously, I applied for a replacement part under warranty, everything was done without hindrance. It turns out THAT PEOPLE BUY AN EXTENDED WARRANTY, AND THEN PROVE THAT THIS IS A WARRANTY CASE, WE pay large sums for all the treatment under the warranty.We comply with everything so as not to violate the warranty, But WHAT's the POINT??? It was possible to do everything cheaper and calmly, without wasting time and nerves, to make this case from the masters. I AM VERY DISAPPOINTED!!!!
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10
1
May 27
It's been a long, long time
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