La Roza
Open until 00:00
Ekibastuz, Mukhtar Äwezov street, 42
Address
Contacts
Phone number not specified
Business hours
Open until 00:00
Directions
Болашак
259 m
5 reviews
March 8
The most disgusting flower shop with disgusting service. We pre-ordered from them on March 8th: three bouquets at 10:00 with delivery to the address. There was no delivery at 10:00, and we decided to write to clarify the stage of delivery. And what do you think? Whatsapp is disabled, messages are not getting through, we are calling the phone, but they are not being picked up. Half an hour later, they decided to call again, and it turned out that they had turned it off altogether.
Two hours later, the flowers had not arrived, there was no connection with the store, so it was decided to go to the flower shop and find out personally. Upon arrival, it turned out that they had not even been collected — like many other orders.
First of all, why take such a large number of orders if you are not able to fulfill them? Secondly, the quality of service and customer orientation is not only at zero, but has already gone into negative territory.
Disgusting flower shop, disgusting service, disgusting looking flowers! There's such a beautiful picture on Instagram, but in fact, when you see it in person, everything is completely different. At 7 p.m., I went to their Instagram and saw comments from girls who wrote that they still hadn't received their flowers, and many moms were left without attention.
Thank you very much for ruining the holiday not only for our family, but also for many other families of the city of Ekibastuz.
It's a pity that you can't put less than one, because for you, one is a lot.
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April 24, 2024
Cool flower shop. Always fresh flowers. A large selection of bouquets. The staff is very friendly, they will show and tell you everything. And the prices are loyal.
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1
February 28, 2024
In the morning I wrote to another flower shop before you, while they replied, you have already delivered. I think efficiency is very important nowadays.👍🏻😊
See original · Русский
1