Modest. no frills. It's already good to eat. The cafeteria is excellent, they cook modestly but tasty . The coffee is great. The girls are cute and try their best. apparently there was an instruction . you are the face of Kyzylorda . They 're trying . the toilet can be washed more often .not quite fresh . I do not know how the toilet smells of manatee in China and Vietnam. It's so clean and odorless. those countries are amazing . and we also surprise, but alas, we do not please
At the highest level, the whole building and decoration is new and it's nice to be there. we checked the ID card several times (although in Almaty only once) there are noticeably few seats at the entrance (it was inconvenient until registration began)
Which one. . . . ., have they started charging for parking? I understand if there would be cars for a day or two. Although it is possible to allocate a separate parking lot for such cars.
The airport is old, small, the staff are friendly, they will prompt, show, help.clean and compact, a huge new airport is being completed nearby, we are looking forward to opening in 2024
🙌🏻🙌🏻🙌🏻
An ordinary airport in a small city, from the service- there is everything you need at a minimum level. It is especially pleasant to note the cafe on the second floor, the prices and quality of the dishes were pleasantly surprised (tasty and not expensive). Don't expect anything special from the visit, but you won't notice any negativity either.
Excellent airport, I liked the SIP, the staff is polite and hospitable. I will be glad to use this airport again and visit the city of Kyzylorda. I liked everything
A small airport that expects to open a new terminal soon. And it's time for the terminal to rest, although thanks to him for the meetings and departures.
The location outside the city is good, there are fewer complaints from people, in general, the Airport itself is good and convenient, of course there are few places for leisure, but the airport is not international, as I understand, a new terminal is being built nearby, and it's so warm and cozy, the warmth of the southern region is felt in terms of friendliness and friendliness
It seems that the city is big, beautiful, and the airport wants to cry, no amenities, no service, there is nowhere to drink even a normal coffee. I would like more comfort and service, but in general it is clean, there are no questions for the staff, the territory is well-groomed, a large free parking lot
thank God that it exists, of course a new one is being built nearby, so it makes no sense to list the disadvantages of the old one, but it's good that there is an opportunity to fly
I think the airport of the Soviet Department, without conditions, comfort and service, is sad to realize and accept this fact, a new terminal is being built nearby, the hope is to see a worthy example of this sphere,
Hello! I want to thank your employee for the hospitality, I don't know what his name is, he is sitting at the baggage inspection, a good guy helped me deal with the registration. If the management has the opportunity, thank him from a business trip from Ust-Kamenogorsk, I think he will understand. Thank you Kyzylorda for humanity
A very complicated system of division of duties among the staff, which causes inconvenience to passengers. For some reason, you first need to check in your luggage, and only then go to the usual check-in desk to check it in.
An ordinary small airport for receiving domestic and international flights.There is a small cafe where you can have a snack before departure and drink coffee
Although the airport terminal is based on the building of a former Soviet boiler house, at least it copes with passenger traffic. By 2022, there were pleasant innovations in the separation of passenger flows at check-in and screening. There was a small ribbon for arrivals. The seats in the departure lounge have been replaced. The toilet for departing passengers received an upgrade and a split, but it was decided to leave the flies in it (them)... overwintering... Airfield equipment is quite sufficient. Antifreeze will be poured over. If the auxiliary power plant of the aircraft fails, the aircraft will be powered on the ground and the engines will be started with compressed air, although 30-50 minutes will be lost... They don't really care about the temperature in buses for delivering passengers to aircraft in winter and summer. However, passengers, having boarded the bus, are not going to travel in it to the destination city...
An ordinary airport, upon arrival it is better to take a bus or taxi right away, since then there is no way to get to the city. If only to call a taxi, but it costs several times more expensive.
I flew with my son from Air Astana to Almaty on 02/18/20023, at first we got attached at the airport that my son and I had different surnames, okay, I had to climb into my suitcase for documents. Then they brazenly began to demand 10,000 tenge from me, allegedly for the additional payment of the suitcase, that it does not fit the size of hand luggage! I studied the size of the hand luggage perfectly before buying a ticket! Next, I was forced to go to a separate room to measure a suitcase, where my suitcase fit perfectly into the drawer (like they navigate by it), but at the same time an airport employee, Akmaral Minzhasova, rudely replied that I had to pay for the suitcase and if I had complaints, then go to the representative of Air Astana, a very arrogant person, so obscene She talked as if I owed her something, frankly, she wanted to rip off my money out of the blue . And you see, it's not about money, but about attitude! Have I not come out as a nation, that I can be treated like this?! When I returned to the counter and demanded a representative and also demanded that my suitcase be measured and weighed, the representative of the auto company immediately apologized to me. But what kind of attitude is that? Of course, I got nervous out of the blue for nothing!
The airport itself does not assume any conditions to sit anywhere, after the control they kept the crowd like sheep in a small room, where there was also an unrealistic queue for the toilet. Because he's the only one in the flight waiting room. Everything is very collective farm, and the employees are just boors!
It has been developing in a good direction lately, but everything rests on the limitation of the building. It seems that a new terminal is being built nearby, let's see when it will be handed over.
Some time ago, this airport looked like anything but an airport. The dirt, the stench, the toilet consisted of a hole in the floor.There was nowhere to even just sit and wait for the flight. Now the airport has become like an airport. It's clear, a cafe has appeared.Yes, he has lost his international status. It has become more difficult to get to Russia. But it's still an airport.
There is no way to get there except by taxi. Far from the city, the interval of shuttle buses for more than an hour wishes for the best. In this direction, the akim of Kyzylorda is noticeably not working.
The airport is very old, but I hope to launch a new airport in the near future!!!
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Сантьяго Хуантаренович
Level 7 Local Expert
November 18, 2023
It takes a long time to stand at the reception table. Even if there is an online registration, they will not be allowed to pass the inspection anyway. There are not enough chairs for everyone in the waiting room.