We ordered a flower delivery on March 8 with a gift in the form of a cake. Not only was it not delivered on time, but the cake was also not delivered. And the condition of the flowers was terrible. The money was not returned.
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Рома Рыбаков
Level 6 Local Expert
March 8
I've read the guys' previous reviews. I completely agree with them. It's a pity that I didn't do this before arranging the bouquet. How to pay was demanded and written almost every half hour. And as their delivery was delayed by 4 hours and 40 minutes, they hardly answered at all. No one took a photo of the bouquet. They brought it and take it away. I couldn't control it, in another city. They distracted me with this and detained the person for whom the bouquet was. They brought an untidy bouquet. Poorly packaged. Two stars just for bringing a bouquet at all.
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Оксана Гуменюк
Level 7 Local Expert
March 28
For some reason, Yandex deleted half of the review... But okay, I'll write again.
We ordered flowers from this service on March 8 with delivery (it should be noted that they responded quickly and sent us the options). We paid within 5 minutes and sent all the details of the person. We agreed on delivery at 9 a.m.
As a result, the flowers did not arrive either at 9 or 10 or after lunch. After a few messages, they said they had already delivered, but in fact they didn't even call the recipient.
As a result, after 8 p.m. on the evening of March 8, a neighbor brought flowers and said that a man had brought her flowers with delivery.
Terrible service!
With manic obsession, they demand to take the jacket to the wardrobe. They stuck at the entrance, then the waiter came up and said that this was a requirement, otherwise the officer would be fined
I have a lot of personal items in my jacket: money, documents, keys. I had to put a mountain of things on the table
The waiters are intimidated, a strange place
But they cook delicious! The kitchen is good and inexpensive
Terrible attitude towards customers. We wanted to place an order, but we didn't get a response to the first message until a day later. The questions were answered reluctantly, as a result, when it came to the order itself, the subscriber became not a subscriber. They unsubscribed again only the next day, when the order was no longer needed.. I do not recommend it, it is an unreliable company..
This is the best flower shop in Baranovichi, the most friendly and competent staff.
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Miniponchic
Level 4 Local Expert
March 8, 2023
A terrible lack of client orientation, a pre-order was made 7 days before the date (February 27) and paid for at 12 o'clock in the afternoon. On March 8, Instagram messages and calls were ignored, after 15 calls they deigned to answer and said they would check with the courier, then they would call back. I didn't get a call. As a result, the flowers were transported for almost three hours. Terrible service and terrible store. I strongly do not recommend buying anything from them. A hyped Instagram is not a guarantee of quality. I will never order anything again, they ruined the whole holiday and the mood.
I ordered bouquets for March 8 to my family and friends, having previously made an order a couple of days in advance with delivery. I wanted to make it pleasant. On day x, at the appointed time, there were no bouquets or a courier, my message after the appointed time was told that the courier was on the way. After 3 hours, it turns out that the bouquets were mixed up and offered another option to the edge. Disgusting and disrespectful to customers! I wanted to please my family, as a result, the holiday is ruined.
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Анастасия
Level 5 Local Expert
March 8, 2023
We ordered white tulips - pink ones arrived. Delivery was delayed, messages were not answered, calls were dropped, a note was not put (although it was asked for), terrible service, I do not recommend