A theater and concert ticket office where you can buy tickets for events scheduled both in Minsk and held throughout Belarus. There is an interactive portal where you can also buy tickets.
I bought a ticket to the Pyrokinesis concert, it was canceled. Receipts sent out emails on how to issue a refund. On the same day, I did everything according to the instructions, sent them all the data by mail, so that in the end I would not receive either a response or a greeting in four days. I can't reach the support service. I was in line for six minutes, so that when she finally reached me and the beeps started, they hung up :) Four more attempts to get through did not bear fruit. Money is wasted. I will write a complaint, because it is impossible to tolerate this.
We bought two tickets to the performance in January 2025, but the event itself was only on 03/28/2025. We could not foresee that we would get sick and would not be able to attend it. I emailed kvitki.by following all the rules about ticket refunds. They delayed and did not respond, and later they said that the refund was only through the ticket office, since they had no agreement with the organizer. And the organizer said that it was too late to take it. It feels like their scheme is to throw money. In general, 350 rubles flew into the trash. We will no longer use their services ourselves, and we do not recommend them to others. Scammers.🤬
The service is perplexing. Information is not provided that children under 3 years old have free admission to the event. The ticket cannot be returned, they are sent to the organizers. But first, a very long correspondence by mail. I don't recommend it.
The site is working terribly. There is no support . The money was debited, the ticket did not appear. So after some time I went to the site , and my place for which the money was written off turns out to be free . Wait for the complaint .
The support service can't really answer anything, it just refers you to the organizers.
Tickets are charged up to 4 rubles, if not more... 3 rubles are definitely added to children's performances (if you buy 18 rubles through the Ticket Center, and Receipts have 21 rubles)
In general, I really do NOT recommend contacting them
I bought 5 tickets as a gift for my sister and children. We came to the Leps concert on 03/28/2024 and 1 out of 5 people did not pass, they said that the ticket had already passed and could not help in any way. I am writing to the support service, but they pleaded with the organizers, saying that they cannot help refund the money for the ticket. So I gave my sister a ticket for March 8th!
The approach is terrible
We came to the Ivanushki concert , past the fact that they started 25 minutes later , so some strangers sang for about an hour , I do not advise you to go to the concert with the money thrown away
Horror. There used to be a normal company. I often bought tickets through them. It is convenient with the purchase. There were 2 cancellations of concerts. I was able to return it 1 time without any problems, just by writing to them, and the money was returned to the card. The second time I write to them, they send me to the organizer, the organizer says that it is approved, you can take the refund, but only personally with a ticket, passport and cash in receipts. I couldn't pick it up right away. After a while, they came to the receipts and turned them around and said that they were not on the return lists. They turned it around. I wrote to the organizer again. I agreed with him on the refund. I come. Not on the lists. I show the cashier the correspondence in the mail. The cashier went to the meeting and manually added it to the refund list herself. Stupid attitude towards the customer when I bought the ticket not from the organizer, but through receipts. The commission is taken and not returned!!!😡
Bad organization, I came to hand over tickets because I can't get to the concert. I called the organization itself for 2 days at once to ask how and what, of course no one answered me. The next day I went to the Central Department Store to hand over tickets there, no one understands anything there and they gave me two numbers of the organizers themselves, who also did not answer me. And I still haven't turned in my tickets.
Disgusting service, I can't get money for a month (140 rubles) for a canceled concert, it's impossible to get through at all, there are only unsubscriptions by mail