I wanted to do the same thing. They call one price on the phone, and when they asked for a detailed list of works and spare parts, the price turned out to be almost twice as high. How's that, I asked… Turns out I heard something wrong. You see, I got four hundred and seven hundred mixed up.
Good afternoon, secret organization!!!!! For 5 months now, you have been making my car for the insurance case of the Casco "Standard".
Remarks:
1. The director's phone is not given to me to talk and identify the problem why I have been walking for six months;
2. Repairs are delayed;
3. Promises are not fulfilled;
4. They refer to sanctions and the lack of spare parts, but they do not perform the work that they can do themselves;
5. They do not get in touch, they refer to their employment;
6. The director, at least the Minister of Transport, can only get to him by appointment, and it is impossible to talk on the phone;
7. Example: I waited for the knee shaft for a month, then they order inserts, I'm still waiting, although it's not fate to order in a place with a knee shaft;
8. It has been 5 months since you have the car, the rearview mirror has not been installed, the interior and seat trim, wheel arch moldings, too, and a bunch of nuances and flaws;
The management of the company asks you to give me an official answer when the car is ready. I am grateful in advance
I would like to express my sincere gratitude to the head of the sales department, Alexander Bialiatski, for his help and support of the transaction for the purchase of a new Jetour car by me. After passing a test drive of this car, Alexander was able to convince that Jetour Dashing is an excellent choice of crossover for city driving. He spared no effort and time to communicate with me, told me and showed the advantages of the model, picked up the right equipment, advised me to hand over my old car trade-in, helped with the registration and transaction management.
I wish your company more such responsible and proactive employees, and Alexander - career growth and material well-being!
I would also like to note the work of the entire Cross-Motors dealership, namely the service department, serviced their first car, always at the dealer. I express my gratitude for your attitude to the client, for conscientious work, attention and tactful approach.
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Светлана Светлана
Level 5 Local Expert
April 18, 2024
I have been servicing my car at Cross Motors for almost three years. And all this time, only positive emotions. Very friendly and helpful managers. Kirill Kudin, the head of the service department, served me today. After his service, a very good impression remains, he will always tell and advise everything in an accessible way. It feels like a person with a lot of experience. And I also want to mention Alexander Byalyatsky, head of the sales department. I bought a car almost three years ago, but I still have good impressions. I wish you success and prosperity.
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Андрей Николайченко
Level 8 Local Expert
March 14
The car wash is open until 18.00. arrived at 17.25 they refused to wash the car. And this is not the first time this has happened. I barely found any workers at the workplace. I didn't like the service of this car center very much.
A DISGUSTING "salon". When selling cars, everyone smiled and congratulated, and when they had to apply under warranty, then there was one answer to any repeated appeal, NOT a WARRANTY CASE, if it breaks completely, then we will replace it. I applied twice: 1 - the crunch of the stove flap IS "NORMAL" for all cars, although they could not provide a car with the same crunch and refused to eliminate the cause of the crunch. 2 - grinding in the rear brake drums is also not a guarantee. come, we will make them for your money.
In short, I bought a car and come to us for a check for about 800 rubles, but we are not interested in the rest!!!
The salon in Minsk is definitely better. There are three cars in the cabin. The staff is quite friendly. The process of passing was not impressive - it took a very long time. There is not enough space in the cabin for a more comfortable waiting. Although it may be normal for the district center.
A new small salon in Mogilev.Sales managers are smart guys. We recently bought a car in this salon.However, there is a small selection of cars in the cabin.One for each type .There is no way to make a real-time selection based on the color of the car.
I left a negative review, so it was deleted. You're doing a great job.
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KomissarRex
Level 13 Local Expert
December 25, 2022
It feels like customers are not welcome there and some employees are just on their own wavelength. I decided to find out how much a certain part costs and the replacement price, they said they didn't know. Disgusting service.
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Nt
Level 5 Local Expert
December 28, 2022
I visited this salon once, it was necessary to replace the brake discs and pads for the 2019 sportage, they could not offer a price after half an hour of waiting.