We are regular visitors. Everything was always fine, but last time we were very upset.
The husband came to hand over the gold and forgot his passport. The woman was already holding our jewelry in her hands at that time. When she found out that her husband had forgotten his passport, she began to be rude with words.
- I know such people, you probably are not even 18 and the gold is not yours.
With a hint that her husband stole it.
Then she threw it (that 's where the word threw would fit )Put it on the counter.
Of course, my husband went to get his passport later and handed it over, but the sediment remained. I ask the administration to have a conversation with its employees and tell them about customer orientation.
By the way, the young guy who works there is always polite and will show and tell.
In the meantime, we will use their services and I advise you.
The first time we came to ask for an estimate, the young man was very polite, he quickly called how much they could give, but he did not have his passport with him. We came a second time, there was a girl, we were worried that she might not appreciate it, but everything was as it was. They also gave me a promotional piece for gold, so that the percentage would be lower. The guys are very nice, tactful and clearly focused on their customers, we were satisfied.
I handed over the broken chain. I got tired of fixing it, so I decided to give it away and be done with it))
To begin with, I was very pleased with the friendliness of the employee and the fast service)
I was also satisfied with the price, they gave less in another pawnshop, so I settled on yours. I'll come back if necessary. Thank you))