The store is good, there are good brands, but why sell luxury if 80% is never there?
The staff on the Soviet side is terrifying. I asked to pick up a primer, they showed 3 and everything is more expensive than 110p - lux. When asked if there was anything else, they said no! And as a result, I found 5 more pieces cheaper, for 70p, 30, etc.
Why is this a lie? Does the staff not know about the goods or is it cheating to make sales? If I need a suite, I will go to the stand and take it without consultation, when I need it, I don't need a lot of intelligence here)
Two stars only for the availability of the store, it saves when there is no time to wait for a parcel from ZIA
The choice is better on Varshavskoye highway and the staff is competent
service 0 out of 10, approached the male consultant, greeted him, asked a question - in response, without any words, he pointed his finger towards the shelf, a man offended by life, provokes only rudeness (Trash. I read reviews where they say that the staff looks at the visitors with a grin, lol, look at how this guy with a badge walks around in red grandfather socks and shot trousers)
Consultants can barely move, stop drinking brake fluid.
The only adequate person (outwardly) is a woman with dark hair, as far as I know, this is the director, at least she was a couple of years ago.
have a nice day, love yourself more than coming here)
Big advice to the management: pay attention to your anti-advertising in the form of the above-mentioned man)
A good selection of men's perfumes, new products have appeared and it's great, there was recently a minus 30% promotion to please yourself with something
If it were possible to put 0, I would put 0.
The staff is trained disgustingly from the word at all, as soon as you get into the hall you are immediately burned with a mocking look, I went to the store on Sovetskaya three times, I thought maybe it coincidentally that incorrect people worked, but no three times and all three trips I did not buy anything in this store! In the hall, sellers are standing in a bunch with a security guard and discussing buyers ... when asked to consult or help find the right shampoo, I was only giggled at, saying that if they have it on the site, it does not have to be and it should be…
Advice, if you need to visit this store in Brest, it is better to go to Varshavsky where they will advise you and will not dare.
Managers are kindly requested to have at least a conversation with the staff to begin with!
The store is not bad, but the staff leaves much to be desired. A contemptuous look already from the door, a feeling as if all the brands presented on the shelves were literally all of them. You don't even want to go to the store for something specific, let alone come and choose something new, studying the assortment. And for a year, if not two, I have been watching the situation - it does not change. It's a pity, of course, because even in simpler stores, consultants are 1000 times more polite than here. Although it should be the other way around, it seems to me.
The staff is not very polite. They didn't help, I asked to look at the rest of the perfume that I was looking for, since I called and was told to eat. Well, what do you think, the answer struck me, you need to, well, then search the Internet and call, but I won't look, by the way, I came from far away! Not even from Belarus. Well, I had to go to another address, there are very nice girls there. I searched in the back room and brought out what I needed.
Sellers have poor knowledge of product information. One of the employees is quite friendly, all the others are very tired and hate customers. Samples are given out reluctantly after purchase, only when reminded. I like to try new things and change flavors precisely because I got to know them like this in the store. There is no access to the new fragrance, they hide it in the store on a turnkey basis. But there is progress, there is no longer a guard in the store who looms over you. The assortment is not bad, even after the new year, but the attitude of the employees is very repulsive, it is better to spend time and post Duty free.
A place where you can buy original perfumes and cosmetics .
The choice used to be better. But they are still trying . The price tag is adequate to the efforts to deliver to the shelves.
I advise those who are too lazy or have no time to bring from the other side of the Bug.
I liked the staff. They will always help with the choice and take into account your wishes)) I also like the quality of perfumes. There is a discount system.
I went into the store, no one came up in the store, going to the administrator with a request for advice, the consultant replied that the perfumes were located by brand, and not by men's and women's. Without offering help, he continued to talk on the phone
Horror. The store is good, but the footage is something. The day before I was at Warsaw in Kraft and were very satisfied with the service, and here... They were standing in a bunch and discussing well, something very interesting, apparently, because they were not interested in the presence of buyers, and in principle, if I hadn't called them, they would have stood there. And also, I noticed that if you came to the store a little more simply dressed, then they will look at you askance and this is exactly on the Soviet side! I was there for a very long time and disappointed decided that I would not go there anymore, and now I went in, hoping that something had changed, and it wasn't there... We don't need buyers, well, we don't need to.
I like that there is a good selection of products, but not all perfume has samples. And it is not always possible to try it on yourself, and this is the main factor to understand yours or not (
We visit periodically, but there is little left of the former scope. It seems that there is a product, you ask what you are interested in-no, we do not bring it, sad.
In general, a good store, there are a lot of perfumery products, there is plenty to choose from. The room is air-conditioned and the atmosphere is pleasant.
There are empty testers in the store on Sovetsky , for what ? When asked why the perfume was not sprayed, the seller said with disdain that they were empty , I ask again why empty bottles are on display? I do not understand …
The choice is not very good. And the testers were generally removed (those that are standing are empty). And in order to smell something, you need to call a consultant - he will get it from somewhere and shove it at you.
In short, how inconvenient it is to choose something.
Personally, I always like to try new things, and ask 10 times - "show this, show that." I will not
On the plus side, sometimes there are small discounts
Sellers can not normally give advice, do not know the assortment. And they look contemptuously at everyone who goes there: (I won't even go there anymore.
I asked for lipstick. They offered it "for only 240, now at a discount." Thank you very much. Prices for t water are inflated compared to both wildberries and the golden apple. Saleswomen are not suitable at all, unless you apply yourself
Specifically, we went to this store for the first time for a certain fragrance and could not immediately find it, we made a couple of circles around the hall.Apparently, they were not dressed very well, the sellers did not pay any attention, although there were no customers in the hall, they did not answer questions very kindly, the desire to buy disappeared, they ordered on the website, leaving the store, it is better to wait a day than to buy with such an attitude.
The staff has a lot to learn from the Kravt sellers in Minsk!!!!
A very cool store, I advise everyone who prefers high-quality perfume to everyone here, a very large assortment of goods, polite staff, excellent interior.You won't regret coming.
Be careful. There is a fake product, especially the one on the stock. They pass it off as the original , but it's not. Tested on yourself. Last year, I took perfume shares, the price was almost doubled. They turned out to be fake. The fragrance lasted for a maximum of half an hour, which is not typical of the original. Be vigilant. There are now a lot of fakes right for every fragrance. A connoisseur of fragrances will immediately understand, but if you are a little worse dressed, the seller sees me, I'm sorry that I express myself like that. But, in this store there are girls who know perfectly well who can be "slipped". I'm sorry for such a review. But I'm very disappointed. Ugh.