Our rest here was just great. The territory is one greenery, palm trees and tangerines. Everything is clean, warm, the flying kitchen is clean. In short, we recommend the Ark to everyone. We arrived for 2 days, and stayed for 4. Thank you very much, you are super!!!! If you are a man from God, thank you very much. Now only to you!
Expectations were not fulfilled. All 18 rooms overlook one clearing. The rooms are clean, but there are cobwebs in places. There are big problems with the kitchen. There are not enough dishes for everyone, especially cups and spoons. The kitchen is small and there is only one stove, electric!!! And if you consider that there are problems with electricity, then you understand that cooking is also a pleasure.Of the 4 comforts, only two work more or less. In the middle of the rest, I asked to clean the air conditioner, but that's how it remained. And the cherry on the cake was at the very end. It is indicative of how the management of the mini-hotel treats its customers. The family arrived by taxi. I forgot my backpack in the car. The taxi driver called back and brought him. As I understood from the conversation, no one initially agreed on the price. The man gave him 2t. rub., he was indignant and said that his work was worth 3t. Word for word, abbas gets hit on the head. Our guy turns around and leaves. Abbas throws the phone at him. The phone is in the trash. The hotel manager calls the cops. They're coming. After some time, more garbage arrives, apparently the Abbas called his own. The head of the criminal investigation department of the Department of Internal Affairs of Pitsunda has already arrived. and this is for an ordinary fight without serious consequences. When I said that I was not in the rank of the beginning.The criminal investigation department almost devoured me for an ordinary household ride. By the way, as many as 5 Mussars arrived. Well, in short, they said that it was necessary to go to their department for the trial, with the promise that they would bring it back. They decided not to let him go alone, two more witnesses who saw everything went. They began to put pressure on the man right behind the gate. Of course, no one took anyone back, and the three of them walked back at night. They said they had parted in peace. But the Abkhazians arrived again a day later. Why the man went to them alone is not clear. In short, 5 animals kicked him. It's good that the owner of the hotel was there. Dragged the man back into the territory. The next morning, the hotel manager arrived. She just said that it would be better for everyone if the man and his family went to another place.
That's the kind of vacation it turned out to be.
I do not recommend contacting the owners of this hotel, because unfortunately they themselves were contacted in 2021, only then they managed the Villarona base in Ldzaa, (booked with Anna S. And Yana) at the moment, I understand it does not work because of the terrible reviews and the attitude of the hosts to the vacationers, in short, book at the same price, in fact, you arrive, they declare 2 times more expensive, money is not returned for the reservation and the photos of the rooms do not correspond to reality!!
We had a rest in 2022, rented 2 rooms. the room is overpriced, the room does not match the description, the air conditioner for 2 rooms is defective (the curtain of the air conditioner is broken and apparently has not been serviced yet), in the other room the window is boarded up and did not open! There is one electric stove for 18 rooms, which was heated for a long time, plus only two comfort plates worked...There were not enough dishes for such a large number of rooms. As a result, I and the child got sick with rotovirus (fever, vomiting)!!! Communicating with the hotel manager Yana gives an unpleasant impression, there is no service and unsanitary conditions.
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Юлия Семушина
Level 4 Local Expert
July 20, 2024
We were there 3 times, rented a separate house. In principle, I like everything except the power outage, and in the summer of 2024 the water was often turned off(((
The village, cows are walking unattended, cakes are all around, the hotel does not match the photos, the building is dilapidated, the cleaning in the rooms is disgusting, or rather it does not exist at all. There is one stove for 30 rooms, the comfort is not working properly, the kettle does not work, I do not advise. The sea is 1 km away.
Good afternoon, we are resting at Herman's ark guest house together with my husband, I would like to note that it is quiet and peaceful here, rooms with all amenities, clean and cozy, you can order any food, they are delicious and inexpensive, the yard is clean. It is a 10-minute walk to the sea, I recommend it for families with children.
I really liked it.Hospitable hosts, cozy rooms, beautiful grounds.You can order food and cook it yourself.there is a playground.the sea is nearby.Fairy tale.I recommend it!!
A super place!! We've been here four times! It is a 5-minute walk to the sea. Clean beach, clean sea.
The hotel serves delicious pancakes and cheesecakes in the morning.
The staff is ready to help