Avoid them!
It is a pity that I read the reviews only after signing the contract. The contract was signed on October 4, 23 for a non-standard entrance door, the managers guaranteed that the door would be ready in a month, it was important for us. In November, they did not receive the door, and in December they did not receive the door, looking ahead: and in January they did not receive the door. The director's number is not given, either the manager or some kind of Dmitry is communicating, who, as it turned out, is responsible for installation and warranty. They promise to call back on such and such a day - they never called back. The deadline for the contract, 60 working days, passed almost a month ago. We say return the deposit, 600 BEL rubles, in response to the ordered position, most likely we will not give it back, wait.
There is only one way out: the consumer protection Society and most likely a statement of claim.
I should have read the reviews before contacting them. We ordered three interior doors. We waited two months, well, OK, we were notified about it. Of the three doors ordered, only one is normal. The second door is damaged, the third one is not the one that was ordered at all. Nothing can be achieved, they don't want to solve anything. The manager at the point of sale (globo shopping center) directs to the "service department". There's nothing but rudeness there!!!! Moreover, we are only asking to replace the door that does not match the one ordered.
I do not recommend contacting this company!!
Extortion of money. The quality of work is at 0.
I ordered 3 doors on 09/26.23. They assured that they would be ready within a month and would immediately arrive and install it within 5 days.A LIE! You need to register with the installer for the installation of doors (this is still waiting for 3-4 weeks) or look for yourself. The manager also stated that the installation will be included in the price. As a result, the doors were brought only at the end of December, they demanded to pay extra for the installation and the man was also rude on the phone with the words do not write where you want and do not scare me with your reviews. Also, upon delivery, it was said that they bring it to the door for free. But that's also a lie! The driver took 15 rubles for carrying the goods 20 meters and did not write a check. Do not mess with this company, you will lose more money and nerves. It is better to order from trusted specialists who value their reputation.