It's terrible to skip letters, I didn't think that it was necessary to check after the "specialists".
I'm just in shock... YES, you need to contact consumer protection... Maybe they'll figure it out...
I applied with a complicated order. We asked everyone and told them about the features of the materials. The layout was made in a short time. The girl worked on Viber even after a working day, got into the situation. I am more than satisfied with the quality of the work done. If you ask in a human way, they will always help you and even do more.
They applied for the purpose of printing photos (with black ribbons, because a relative died) for the first time there was a wonderful girl who did not require 5 rubles for adding just a black ribbon to the photo, unlike a younger girl who was contacted 2 times, who just sat cheekily on the phone and absolutely did the job A job! It is unacceptable to profit from the grief of people. Disgusting service from a girl and at the same time very tender care from clients of a more experienced woman!