Комтел
44 reviews
March 26
Constant lies. The quality of services is disgusting. There is no technical support at all. I don't recommend it.
If possible, connect to another provider.
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April 9
I've been waiting a month for the breakdown to be fixed, and the who is still there. How can this be done with agents. There is no connection, and the Internet wants the best.
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September 3, 2024
I had no luck with the provider. This is the only service provider that works in the private sector outside the city. And here is a breakdown, an application, daily calls to technical support and nothing... The contract is not respected from the word at all, I do not advise comptel, if there is an opportunity to choose other companies, do so.
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3
August 13, 2024
My mom's landline phone hasn't been working for over a week. I submitted an application to the repair bureau on 05 .08.2024 . I call every day, the answer is the same - the application is in progress. Did the phones suddenly stop working for everyone and the masters are all busy? The man is 81 years old, needs a phone, the dispatcher switches to an answering machine and does not want to talk.
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3
January 23, 2024
The worst provider, in 17 days of no Internet, no one lifted a finger to do anything. It is impossible to get through to them, and even if you get through, no one says anything intelligible. There is no worse than komtel. They took 7000 for connecting with my equipment, and now no one wants to do anything. He learns that when they see money, everything is quickly resolved, and when it is necessary to fulfill the terms of the contract, then they have no people and no one to work with. Then you need to warn subscribers in advance before connecting that there are no people, and if there is a breakdown, the Internet will be repaired no earlier than in a month
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6
July 31, 2024
Never set yourself their Internet, the maximum speed that was - 1 MEGABYTE / s. They paid for a tenner. Okay, if it were just one megabyte, you can put up with it, but it's also not as stable as possible, not an Internet but a swing. If there was an opportunity, I would have given a negative rating
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2
August 6, 2024
Previously, the Internet was very good, everything was flying, but the last 2 weeks it became very bad, the speed was pulling up to 100 kb / s, we will change the provider
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1
1
January 8
We waited for an hour for the operator's response, but we didn't get it(. The service is zero
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May 9, 2024
Provides services of any kind. Thanks! Naturally, like everything else in the field, it does not correspond in any way to the principle of "price-quality"
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2
2
October 18, 2023
This company is unfairly called a provider! I have not met a worse provider in my whole life, the feeling that they are competing with phoenix in the worst service... Those support keeps waiting for more than forty minutes and at 40m 03s they break the call, and so in a circle, exactly 40.03 every call to them. I hope normal providers will appear soon.
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17
October 18, 2023
I've never met a worse provider!! it is not possible to get through!if you DON't RESPECT your customers so much, you should have written it in the contract right away!But your reception program works perfectly: 40 minutes 3 seconds and the call is reset, you have thought it through! Thank you for the "instant" help!
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9
October 29, 2024
The organization is the worst I've ever seen!
There are no good words at all!
I'm not educated yet, either!!!!!!!!!
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1
September 12, 2024
The Internet is terrible! The Internet is constantly lost, rude staff, it is impossible to get through to the operators
It's terrible!
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2
January 20
Quality of services - 0 out of 5
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January 31, 2023
There is no worse provider, they do not pick up the phone, even calling at 8 a.m. it is already an hour's turn on the floor, or even an hour. The office is located across the street, there is their connection in the house, applications were recorded both by phone and in person, but they have not been able to fulfill them for half a year, they are constantly fed breakfast.
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6
April 24, 2024
I didn't get involved worse than the provider. They only accept applications and do not react in any way to solving the problem.
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4
October 6, 2024
The Internet is terrible, support has not been reached
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2
July 15, 2022
Hello. It is not possible to get through to this office. All the time, all the operators are busy, then you expect the 10th. The waiting time is one hour and only the queue reaches 5. Are you there for fun? In an hour on the phone to discuss important issues with 5!!! People? I've been calling for a week now. I tried morning, evening and night, the same result. How much can you mock? It's a pity I paid for the Internet for a month in advance. But I'm thinking of changing the provider, because they don't appreciate their subscribers from the word at ALL
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15
May 17, 2023
I can't get the data to log into my personal account, I contacted by e-mail, I contacted the office of Mariupol, except for promises, the case is not moving!!!
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3
December 13, 2021
Hello my dear readers, what can I say for this company unequivocally is all the last century, the Internet via telephone cable is really the last century and few people use a year-old phone, too, except for the older generation, but this is understandable for many, mobile communication is from the field of fiction, I would not characterize this provider as the best and not even on the turnover I recommend it!!
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9
July 20, 2023
How can such a company be rated 4-5 stars at all. They're just crooks, never mess with them.
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6
1
June 26, 2023
the connection is terrible, you can't get through to the call center, there is virtually no technical support. They are rude and very slow.
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9
July 24, 2022
It couldn't be worse! In Shakhtersk, the office was closed for a month. I paid a thousand rubles in advance, I'm sitting without the Internet. I went to find out, but they don't work!!! And they don't answer the phone
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12
February 9, 2023
An organization with a heavy legacy of sluggishness from Ukrtelekom. But lately they have been trying to keep up everywhere.
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5
October 3, 2024
The best provider
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3
January 9, 2024
two months, and this is not the limit, since no one does anything
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3
June 6, 2024
The worst Internet in the world.
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3
May 11, 2021
An amazing Internet provider, worthy only of those who have reached the highest "state of spiritual perfection" - Buddhas. Because an ordinary person can't stand such a shitty Internet connection.
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11
8
July 14, 2024
It's a disgusting office. It is a pity that there are no other providers on our street.
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2
July 23, 2022
The Internet is terrible! The average speed is 250 kb/s, it's not good at all.The Call Center cannot be reached. All operators are busy...
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6
November 20, 2023
Terrible Internet, always disappearing.
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3
July 31, 2022
It is not possible to get through. We pay 400 rubles a month, but the Internet is useless, there is no proper speed.
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7
January 30, 2024
Very leisurely people. I have been waiting for two months to connect and it is unknown how long I will wait.
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2
July 8, 2022
They work very slowly
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8
February 29, 2020
The operator of urban communications and mobile Internet. There are both advantages and minor disadvantages.
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3
7
March 31, 2021
The worst Internet, promises for thousands of years, no speed, no ping.
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12
February 11, 2020
The nastiest Internet there is in the DPR.Constantly rebooting, constantly flying.Disgusting!
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19
1
December 29, 2020
The most terrible Internet in the city. There is simply no worse.
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11
March 7, 2020
As it was, the stupid Ukrtelekom remained, the current name has changed!
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15
1
June 11, 2019
Friendly staff, left a good impression after signing a contract for a landline phone.
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6
6
February 15, 2020
There is no alternative option....
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3
5
July 18, 2019
I would like better communication quality!
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42
3
July 12, 2019
A modern enterprise
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7
7
January 23, 2020
Complete bullshit.
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14
1