I shared my feedback with the restaurant and I'm leaving it here and I'll place it in a couple more places:
1. The restaurant does not have delivery. They order it from Yandex and the customer pays for the delivery. You will find out about the cost after the delivery is completed. The cost of delivery came out to 2500 drams, which is more than 50% of the cost of the dish. We found out about this when the courier was already on his way to us.
2. The restaurant specializes in Japanese cuisine. We didn't get ginger. When asked why, the restaurant apologized. But "sorry, next time you will eat normally, but this time you spent 16+ thousand drams to eat and we forgot to put part of the order for you" well, guys. Or see point 3 and they do not understand at all what they are cooking and why they are putting it.
3. It feels like the cook has escaped. I'm not even talking about the taste right now and I suggest you enjoy photos of culinary masterpieces. Either it was cut by someone far from cooking, or in a drunken stupor.
4. To spoil the Friday evening for customers so much that instead of having a good time, everyone was discussing service and food - this is a very bad indicator. And it is these things that are remembered the most, unfortunately
5. Did all the fish swim away from the restaurant? Otherwise, where is she? There is almost none on the rolls.
I would like to note that we ate food from this place for the 3rd time. We got there because of the promotion that the restaurant ordered. We are at the action for the money! we purchased coupons that gave us the right to choose the second course for free. When we were there for the first time, the rolls were normal, there was fish. However, noodles, rice, meat and other varieties of dishes were not tasty. But we were mostly interested in rolls, so we ordered food from there 2 more times. Once without incident (they asked to pay in cash, but this time only in cash) and after 1-2 months, apparently the restaurant ran out.
I gave feedback to the restaurant, to which they replied: "we made concessions to you, your coupons expired on October 1st."
Is it cool? It sounds like we brought you inedible food for 16k because your coupons ran out, but we forgot to tell you about it and inform you after receiving negative feedback. (We were not rude, everything is OK here, it's about how the restaurant solves problems and works with feedback)
In short, there are very cool places in Yerevan where they will put fish for you, they will be interested and take part if they haven't finalized it somewhere and fix everything. So let the guys fix the situation, you can eat somewhere else for now, and then if they manage, enjoy normal food and service.