Disgusting!
1. They tried to move into a room with a category lower than the one paid for. At the same time, the confirmation indicates exactly which number the payment is for. The administrator's reaction: yes, what a view of the mountains for such money ...
2. In the end, we managed to get a room with a view of the mountains according to the paid one. They put me in a DIRTY ROOM: rumpled linen with extraneous hair on the bed, the floor is covered with hair and crumbs, traces of using the toilet, there is no kettle, no water, no towels in the room. When asked to either remove the room or move to a clean one, the receptionist replied that there were no other rooms (at the same time, the entire building was dark at night, not a single window was lit), and there was no one to clean up, because all the maids had left.
It was with difficulty that I managed to get a change of linen, get one torn towel and a promise to clean the room tomorrow.
3. The next day after the ride, it turned out that the room had not been cleaned. To my questions, the receptionist rudely replied that no one would clean up today. No apologies, no regrets.
More cons:
- the mattress in the room is terrible: it's hard and the springs stick out, because of the inconvenience, I couldn't really sleep.
- breakfast is poor and not tasty, half of the plates are empty, nothing is reported
- instant coffee
- the cost of meals in the restaurant is at least 30% more expensive than around, while the service and interior are very lame
- what is described as a ski in ski out can only be mastered by experienced skaters, beginners or a child at risk
of injury
- the storage room is located right in the hallway, there are no dryers, i.e. in the morning your shoes will be as wet as in the evening
I'll add: for some reason, the money was returned in one night instead of four.
The main advantage is the location. You can say that you leave the hotel and go skiing right away. The descent and you are at the lift. Warm, good breakfasts. One of the disadvantages is a paid sauna.