Klass
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+7 (778) 226-88-88
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Business hours
24 hours
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Улица Комратова
780 m
10 reviews
October 18, 2024
We stopped for the first time in early July 2024. Everything was fine - a nice clean room, there is a refrigerator and air conditioning. There is also an internal parking, which is very convenient, the car is visible from the window. Nearby there are cafes where you can eat delicious food and shops. But: To get hot water from the tap, you had to ask the girl at the reception and wait for about half an hour. We also ordered room service at the reception. But when we were driving back at the end of August, there were problems. The room is just as beautiful and clean. But: we never got hot water, although I asked to turn it on 5 times, but we were told that we just need to flush the water. They flushed it for 30 minutes - there was no hot water. There was no Wi-Fi either, they said they hadn't paid for it. They were literally forced to pay for it under threat of departure. Wi-Fi was in the evening, it was gone in the morning. But in my opinion, we were generally the only guests at the hotel, because we liked it the first time and decided to return. It's a pity that it turned out this way, the hotel is really good. If the owners eliminate the shortcomings with hot water and Wi-Fi, we will go back there again.
See original · Русский
1
January 10
We moved into the first one we saw because the road was closed
We rented two rooms, for us and my daughter separately, the girl was very pleasant, showed us all the room options, made a discount. It's very nice that no one else has bothered, wakes up, etc. Thank you for warmly welcoming the travelers . I can wish for more working staff and conscientious maids. Prosper
See original · Русский
December 26, 2024
I was at the hotel
Not clean
Pastel with a smell
The reception is not adequate
I asked for Tefal 1000 tenge, I asked the reception
Heating is weak
Bathroom hair is a lot
See original · Русский
1