Terrible management and reception which abuse and insult you. Especially, manager Mehmet and Okrun from entertainment team. Managers of guest relations don’t have an opportunity to do something.
I had old room with bad smell in the bathroom and poor lighting. Also, you have only 2 gb of free internet then you have to pay for it.
We had a vacation with my husband from September 22 to October 2, 2024. Pros: A gorgeous, very beautiful area. Beautiful transparent clear sea.There are many beautiful places to take photos. The first coastline .Beautiful view of the mountains. A large wide beach. A great restaurant with different cuisine and themes. The food is delicious and of course Turkish delicious sweets with Turkish coffee. The staff is all Kind, polite, helpful.Everyone understands and speaks Russian perfectly. Special thanks to the hookah man. The animation is interesting and varied.The disco is normal, you can jump up.
So the cons: I didn't like the small room with a dirty carpet filled with wine. The bed is small with a terribly uncomfortable mattress. My back was falling off, after three nights I got used to it))).There were black worms crawling in the shower, we tried to wash them off from the beginning, then wash ourselves. The main and biggest disadvantage is the lack of sun beds. Because the Russian tourist is used to crawl to the beach at 6 a.m. and take 6 sun beds and then move through the sun behind the shadow. So there are no seats at 8 a.m. We were lying by the pool and closer to 12 o'clock we first moved to the bar and hunted for a sunbed, everything is visible there)) .I flew at the speed of light to the vacated sunbed and waited for my husband when he brought a towel and voila at 13:00 we look at the sea.
A good hotel, beautiful, clean, good staff, good access to the sea, clear water, good food, located in Kemer among mountains and pines on the 1st coastline, very beautiful green well-groomed territory, good food, suitable for people with disabilities, wheelchair users, etc., everywhere there are gentle ramps, there are there is a special ramp with railings for people with disabilities to enter and enter the sea, there is a special device for the pool, a cat. it will help to go down to the pool, there are toilets for people with disabilities. The hotel is not a party hotel-it is a family hotel. It is suitable for a relaxing holiday, including holidays with children. We had a family vacation with children 2 and 5 years old at the end of September 2024. There is a kids club and animation for children. I really liked it. Let's come here again