The administrator of Rizvan is incompetent in her work, rude, irresponsible, unable to resolve current issues, refers to everyone, dismisses responsibility from herself!!! Dinara and Mukagali, the waiter, are not doing their job, they are being ignored... We waited an hour for the order, but we didn't get it... They asked for a complaint book, but they didn't receive it, under various pretexts, they lost it, they didn't find it, or the manager took it away.... Disgusting service, no customer orientation... We will file a complaint with the competent authorities, and we will attach a video... Such people should not work in the service sector if they cannot provide proper work.... After all, people come here to relax, not to get negative emotions....
It's a very boring place. At first I went in, I thought it was closed, it was almost empty, there were only 3-4 tables on the terrace with guests. Perhaps you need to diversify the menu? To enhance marketing, it's a place in a good neighborhood and a large square. But you need to rock it somehow))) Maybe invite DJs, add promotions. People will catch up.