Helix
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Čyrvonaarmiejskaja vulica
115 m
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118 reviews
April 15
Qualified specialists,courteous staff. The results come very quickly. There are always quite a lot of people, but this is not surprising, the place is really good. Despite the large number of people, the waiting time is not long. Thank you for your work.
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1
February 2
On a day off, around 9 a.m., the queue starts from the street, standing in winter, in the wind, under sleet, knowing that an online order worth 260 rubles has been made, is a dubious pleasure! And it's not even about the amount, even if it were an analysis for 15 rubles, the very fact of the queue outside the laboratory doors is not serious and not respectable! The city of Baranovichi is growing rapidly, there are a lot of people who want to take tests, too, a lot, and having such a small room for such a number of people is no longer respectable. Review the lease of this laboratory, or open a second point. The whole city is coming to you, and a room of 20 square meters is not serious. Remember that you are being paid for this, and not a small amount, and the conditions are getting less and less, because people are arriving and arriving!
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1
January 10
On 10.01.25, I successfully completed the analysis online, and they sent me an email about the possibility of taking the biomaterial from 7:00 to 18:00. I arrived at the point at 17:00, and an absolutely unfriendly and impolite receptionist informed me that the biomaterial was accepted until 15:00. No arguments, my indignation and links to the letter from the website had any effect on her, but only embittered her. I contacted the organization's support service - they were surprised why they didn't accept the analysis at the point and promised to figure it out. Figure it out, improve the consistency of services, and train staff to be polite, while I bring my analyses and money to others.
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