No advantages were found. I generally adore kfc and go to it quite often. But this is a nightmare, from the first minutes, there is an emptiness at the checkout, after a couple of minutes a disgruntled cashier comes up and barely serves one person, speaks slowly although there is a queue, she did not even smile greeting, and immediately wanted to leave, it was necessary to listen to intuition because after a 20-minute wait for an order, please note actively gave orders only the manager, they gave me an order without napkins and also with undercooked chicken. The leg was dark pink inside, when I went to inform about it, they began to prove to me that chicken meat should be this color when ready (to ask why then all the rest of the chicken is white, or to ask to prove its readiness with temperature, I did not think), in the end they still replaced this leg with strips, but with a face go *** please, when I finished the order and went to ask for napkins, which were not put!! I was given 3 napkins, although according to the norms they should be no less than the dishes in the order, and I had 5 items in the order!! I will not go to this kfc anymore, the rating is 5 stars
Guys, waiting more than an hour for an order is not the norm. I understand that there are fumes, but this is FAST food. I've never encountered anything like this before, never in my life. They work in the kitchen slowly and at a break. Only the employee Maria understood the scale of the disaster and tried to do something, for which she is grateful. The rest do not belong in the KFS, I'm sorry.
You can go in for a snack no more than once a year, the burger is so-so, coffee is not too much, the price tag came out more than 35 rubles for 3 positions, and this is just a snack
Terribly long service, the simplest possible order of a drink and potatoes is cooked for 30 minutes, terrible service, I will not recommend it to anyone.
Why do you open a point if you can't service it properly
It was terrible, I ordered an Americano and 2 cherry pies, I waited 15 minutes, and at the same time they told me that this was normal.
I think it's not exactly what you'd expect at a fast food outlet.
I ordered a regular burger, as a result I got a very spicy one, a friend ordered a burger without onions, and they put onions there, what a service, and even wait for half an hour when there are not so many people
Not only is it a long wait , but the quality of the food is terrible ... the potatoes are bitter, the breading is terrible , there is no working staff !! I see only bad reviews here - it's time to take some action!!!
I waited for 3 chicken legs for 30 minutes, and not to say that there were a lot of orders in front of me. Gradually, even the orders that were made after me were issued. I arrived 10 minutes later, the number was not displayed on any scoreboard, I clarified at the checkout-the order was given. And everything would be fine, but instead of 3 original chicken legs (non-sharp), they put sharp ones :) thank you very much! Last time, we gave the overcooked chicken :)
11.04
From 17:16 we were waiting for the order, we received it at 17:57.
I also received the order cold, I'm already silent about the fact that they gave absolutely the wrong thing, but I had neither the strength nor the time to find out anything. As a former employee told me, "this is normal for them."
The tables are dirty, you can't go to the bathroom, the trash cans are clogged, there is no service. If it were possible, I wouldn't even put 1 ⭐️.
Thank you very much to the director- Andrey, unfortunately, I forgot my last name. We were at this institution with a friend on 27.08. An error occurred with the order, but the director quickly resolved this issue, everything was changed without any problems.
For all the time that we go there, I would also like to say thank you to the staff of this KFC outlet for their politeness and responsiveness. Unfortunately, not all people consider it necessary to clean up after themselves in a self-service establishment. At the request of the client, the staff always brings the table to its proper appearance without indignation
We waited for the order for more than 30 minutes (we were not warned about the long wait), until I came up to ask what was with the order. As a result, they gave it back after another 10 minutes. Well, the girl at the checkout threw everything into a bag, threw it on the table. It is not clear what the order number is, the package was not marked in any way. We won't be coming back here alone.
We ordered a 5050 coupon with two burgers. The received order was very disappointing.
One more will go, the second one has nothing else except fillet and sauce.
I'm attaching a photo
The small order was prepared for a very long time. They didn't give me a tube of coffee in the ice. When asked, they said there were none. How to mix the syrup? It's not clear.
I ordered a chef burger de luxe SPICY - they made a regular one....
I had to visit this institution again. I thought last time waiting for an order in 45 minutes was an accident. It turns out not. It's terrible! If possible, do not visit!
I don't know how people come here, there is no order for 20 minutes, the manager is without a net, although he is long-haired, barely moving, the tables are dirty, it's just an outrage and the worst level,finally take action…
The tables are all dirty. We are waiting for the order in time more than in the restaurant. During the 20 minutes of waiting while I am writing a review, no one has come to clean up so far. And judging by the reviews, it won't come.
They smeared twister and onion rings, everything is cold, the chicken is like a stone in the twister, I always order rings because they are hot, but here they are cold, thanks for the spoiled mood.
Long service, I sat in line for an hour and a half, considering that orders did not move at all for 30 minutes. As a result, they did not put what they ordered at all, they only found it at home
It's been very disappointing lately. Sometimes they give the wrong thing, then they don't report something, the number of potatoes (and weight, respectively) differs very much each time. It used to be much better, now there is no desire to go there again.
The service is too long, sometimes you wait for an order for almost an hour, constant errors in orders, the chicken is not given the first freshness, the bytes are dried to zero, ordinary shefburgers are given with strips, the attitude of the staff is terrible
It's a pity there is no way to put -5, I would do it with joy! Waiting for an order in 40 minutes is just a furor! At this time, the staff is not visible, and if there is one, then he works idly without noticing a bunch of orders. In addition, there are a lot of dirty tables everywhere.The last straw was the employee's dissatisfaction with the request to pack the order with him. What could you do for 40 minutes and then give a cold order, a rhetorical question...
Well, they collect the order very slowly (they waited for the order for at least 35-40 minutes), the tables are not cleaned (after the last visitors, it was wet and sticky).
The worst KFC I've ever been to. Among other things, instead of a twister for 9 rubles, they gave it for 2 ... Of course, she went crazy herself... But the sediment remained
Long service , even when there are almost no orders . Employees are hidden somewhere and seem to pretend not to notice orders, waiting steadily from 20 to 40 minutes. The food is often icy and often the chicken is not the first freshness
norms, but in the evenings the order lists of 4 lines, which are prepared for 40 minutes, the staff does not have time to clean it all up, apparently, at such moments it is also very dirty, all the trash cans are clogged, there is nowhere to throw them out, and the potatoes are often over-salted, you ask to change-they give the same, average
Food has been cooking for 300 years. Some 2 poor employees are running around, they don't have time to do anything. I waited for the burger, cola and potatoes to be cooked for 40 minutes. There's a standard set here and it's been so long
waiting for more than half an hour, the staff barely move in this kitchen, the hall is always dirty. 3/3 times I waited for more than 20 minutes and there was nowhere to sit
The hall is dirty, I waited 45 minutes for the order, a minute after the cafe closed, I received it. The workers swore at all the cafes. And instead of sharp legs, they put the original ones. Anyway, I'm not going there anymore. By the way, I came back later for a burger, so it fell apart in my hands.
It's scary to wait a long time (25 + minutes), and I won't say that there are a lot of people here. Rather, the employees are terribly slow. In addition to this, my order was completely missed, and while I was waiting for my 2 burgers, I watched as 20+ burgers fit into two bags
A cozy place. There are no big queues, they serve quickly enough, the tables are clean.
A question for all institutions of the KFS. Why don't you put order numbers on the order packages so that the customer can see his order exactly?!!!
I consider it necessary.
The horror is terrible. A small standard order was waited for more than 20 minutes. All the potatoes are cold and tasteless. The self-service kiosk did not issue a receipt. Never again!
It's terrible to wait 40 minutes - 1 hour, at least they warned me, I'm not happy with this at all, I don't advise kapets at all, especially in the evening