KFC
146 reviews
June 27, 2022
The most disgusting CFS I've ever visited.
We arrived with a group of friends at 21:20, everyone made an order and started waiting. The orders were about the same (a combo with a cheeseburger or a cheeseburger from anyone). All my friends took their orders and went to eat, and I stayed waiting. I stood for 30-40 minutes, the queue had already changed 2 times, and I was still standing and waiting. My friends had already eaten and were just waiting for me. When they finally bothered to give me the order, safely after that, as I went up to the second floor to eat, they simply kicked me out, under the pretext that we close in 10 minutes, although as if the opening time is indicated until 23:00. Thank you so much for such a wonderful service! And I am generally silent about the order in the places of eating. Shit on every table, no one cleans up, beer glasses and food packages with crumbs and leftovers. I think I've written enough to make you change your mind about going to this CFS.
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6
May 10, 2023
The service is terrible, there are a lot of people in the evening, and there are almost no employees. We took 2 cocktails, stood for half an hour, because we made orders completely different and more difficult (which were ordered later than us). The drink was 1/3 all the rest ice!!
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3
1
September 13, 2024
We didn't put two bourbons and two sauces, the worst service!
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2
1
May 9, 2023
there was a very nice girl at the checkout - Elizabeth, I would like to note her kindness and good-naturedness, she is ready to help the client in any situation)
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November 14, 2024
the service is poor
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2
November 22, 2023
No potatoes. Apparently they don't know about salt here. And the most interesting thing is that instead of 10 nuggets, you find 9. A trifle, but the sediment remains
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March 15, 2023
If the children wanted burgers, I go only to KFC, personally I like it more than in other famous fast food outlets, and the stranger saw the unloading of the goods, and the tags where it was produced, was satisfied.
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1
December 1, 2023
The staff is completely incompetent, many are not given change in pennies, referring to what is not. Teach them how to work and provide them with change.
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January 11
They were rude to Dmitry Tura
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1
1
January 11, 2024
The service speed leaves much to be desired. The waiting time is very long, the service is so-so.
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July 7, 2022
A good KFC, even in a crowded place, but every time there is a place to sit. Still, I put a four, since there are shoals with the issuance of orders on time, sometimes it takes unreasonably long for some reason
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October 10, 2022
It's just disgusting! There is not a single experienced cashier and order collector. There is no administrator, one order is collected in 15 minutes. We have been standing and waiting for more than 15 minutes, our turn has not moved. How can you put a new person alone to collect orders? Awful. At the time of writing the review, 30 minutes had already passed. Are you kidding me? I hope such a shift will be disbanded at least, bullying people!
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2
1
April 1, 2024
They didn't put any sauces or an ai-twister in the order... so-so April Fool's prank. Horror.
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September 6, 2024
They didn't put napkins on
The staff is rude
The potatoes are burnt
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2
1
June 14, 2022
I am writing a review as a courier. Very often, all the items that are in the order are not reported to the order. Customers call me and complain about why there is not enough in the order. Plus, very often a long wait for an order is 20+ minutes, which also affects customer dissatisfaction. Solve the problem. Double-check the orders before giving the order to the courier. Because I will put units and write bad comments, every time there is a shortage and dissatisfied customers will call me.
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3
June 30, 2023
They cheat at the checkout. Additional ingredients are silently added to the order. Check the prices and the receipt for the total. The cashier is rude and not interested in solving the issue at all. Very bad
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1
March 10, 2022
We came to a fast food restaurant, but the service is not fast. The terminal does not work, it does not accept cashless payments. We waited about 5 minutes for the order, which resulted in: cold coffee was poured instead of sprite, potatoes were cold and not salty, the burger was cold. Only the bytes did not fail. As soon as they found out that the drink was wrong, I returned to the cashier with a receipt, saying, "that's the problem," the girl accused me of this problem, that I took the wrong drink. With a dissatisfied face, she poured a new one, I took it and left. I taste it, they poured ordinary mineral water. Honestly, the desire to go figure it out again disappeared, I decided to just leave a review here. I don't recommend it, it's better to go to a Domino's nearby or buy something to eat in the Green.
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3
March 23, 2023
Pros: there is a second floor, very cozy
Minuses: This is fast food itself
You'd better go to the green
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3
February 24, 2023
I work at the Arena City shopping center and sometimes I go to this KFS for lunch. The burgers are cold, the chicken is oaky, the potatoes are sluggish and not crunchy. I'm not talking about slow maintenance
I do not recommend this place
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August 10, 2023
This is the place where I've always been unlucky! Either the order is mixed up, or the food is good. And once even the chicken turned out to be raw inside!!!
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April 30, 2022
I do not recommend visiting. There is nothing to say about the service. The order was prepared quickly. But there are big questions about food. Almost everything was cold. The bacon was not put in the deluxe burger, the lettuce leaf is old and darkened in places. There are also complaints about potatoes. Obviously the fresh potatoes were mixed with the old ones, I wouldn't be surprised if they were from yesterday. Disgusting.
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3
June 5, 2022
I really love KFS, but this restaurant in arena city always fails. It's not the first time they've served this kind of fried chicken several times. It tastes terrible, dry, overcooked, without breading. I take it out and I can't look at it right away. And when I open it to eat, I get very upset. Do something about it!!! And the employees themselves are not friendly very often. They often don't report something to the order.
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3
March 24, 2023
If you ask about fresh food and be polite, then everything will be on the level. Compared to other points, one of the best.
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May 5, 2023
The staff is trying their best!
Delicious!
I rarely visit!
Thanks for the work!
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1
May 16, 2024
I ordered coupon 6969, mixed up the drink, did not put the Mars bar.. the employee who issued the order quickly ran away from the issue line.. He probably went to eat my candy bar around the corner
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2
1
April 25, 2021
One of the most delicious kfc. They cook an order of magnitude better than in the Palazzo, but there is a significant disadvantage - they constantly do not report something. Probably in half of the orders. It used to be that they would forget to put the sauce, then the bun. It was necessary to constantly check the order. And lately, in general, the order seems to be completed, and it's okay if instead of 9 wings you can make a mistake and put 8, but how can you put 2 instead of 3 pieces when ordering strips? One, two, three - preschoolers can count up to three, but it turns out they can't in a restaurant. Now what - should I take out wings and strips and count them at the checkout? And so they never put 10 wings instead of 9, they always under-lay... One more such joint and I will write a complaint. Although, I repeat, they cook normally.
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1
1
October 13, 2021
Disgusting service, the girl at the checkout, if you don't like your job, please change it, because I come to eat in a good mood, and not to have it ruined instantly, that's the first thing. Secondly, work with a hand without gloves with potatoes, shove them into a box, you first work at the cash register with money, and then touch the potatoes, nothing was answered to the remark "put on gloves". They put the wrong sauce, sometimes it was possible not to throw it at me, but it's okay to say "sorry, here's your sauce, have a nice day." I work in the service sector, and I'm sorry, I don't allow myself to do this.
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4
April 10
Delicious
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November 13, 2021
Terrible service, constantly put cooled or warmed and stale food, upon delivery I have already asked many times to be packed in paper bags, not cellophane, moisture accumulates in cellophane and the food is all wet, cold drinks are packed in such a way that they constantly arrive spilled in a bag, if it were possible to change the address of the institution, from who the food is delivered to, would not have chosen this institution for anything else. I have no complaints about KFC in the Scala shopping center, sometimes they bring it from there and everything is OK there
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August 8, 2022
When there is no flow of orders at all (there are only 4 in the queue), cook 2 burgers for 20 minutes, well, somehow that much) Terminals do not work, and employees apparently only create the appearance of their work)))
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1
October 26, 2023
Fast service, compared to other CFS.
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1
October 27, 2021
It's small and there are queues because of it.. There are few screens for self-ordering. But the spacious 2nd floor pleases. The bathroom would also work well, it would be 5. Come on, push it up, keefsishniki
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August 5, 2022
The wait is long with a relatively small number of orders and the most tasteless dry burgers from all the kfc that I have tried. I even doubted that it was kfc at all (
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August 14, 2023
We were there once and were very disappointed, the potatoes were sluggish, and the chicken in the burger was raw
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July 17, 2023
Kfs as kfs, they are all the same to me, they are good everywhere)
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November 12, 2021
The service is terrible, of course, but the food is fine, but the coolest thing that I liked was the atmospheric 2nd floor where you can work talk with friends and just have a quiet meal
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2
February 12, 2023
The worst KFS , it took a long time to wait , they refused to accept the order twice, referring to the fact that they would close soon.
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January 5, 2021
It is very convenient that there is a private floor with places to eat. The only thing is that the self-service ticket offices are too close to the exit of the shopping center, which creates a crush during the holidays.
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2
March 23, 2023
A regular KFC. There are few places to eat, but there is a food court on the second floor.
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January 21
Great staff
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April 1, 2022
Waiting for a cheeseburger)) I don't say anything about nuggets at all) the guys work normally. But the food is of course yes)) sprite can pour soda just a little mineral water)))
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3
August 3, 2021
KFS- fast food, located in the Arena City shopping center, which has parking.
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December 6, 2023
It smells unpleasant of sour beer
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1
February 29, 2024
Service 👎👎
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1
August 22, 2021
The burger did not have the same sauce as in the description, the refund / exchange was refused, citing the fact that there was no necessary sauce, moreover, they did not warn in advance. In general, I did not get what I paid for.
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1
April 8, 2022
Such terrible service, we made an order for a long time, we still haven't reported the French fries, we are very disappointed. 😡
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3
July 1, 2024
Long.
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1
1
February 14, 2022
1. We took two cheeseburgers and both with triple cheese, each turned out to have one.
2. Is it such a joke to put onions in a burger for couples on February 14, in which it should not be in any way?
There are always some problems with the service when we take food here, hire normal employees((
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3
May 19, 2021
Constant promotions, the availability of promo codes for every taste, often there is an admin at the checkout and improves the mood 100%)) That's what professionalism means
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2
June 27, 2022
It's just a tin, there's a bone in the burger, you wait for an order for 30 minutes, and then they get rude
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1