It's just some kind of horror, they turned a fast food "restaurant" into some kind of joke, you can't buy the sauce separately, and I make an order for 12 rubles and I definitely need to buy potatoes to get the sauce. As a result, I received an order in which I ordered 2 cheese sauces, I received it in a package, although I said that I was on the spot, I open the package, and there is cheese and garlic, I return to the cashier, where they tell me that if you left the cashier, the sauce will not be changed for you
In three out of five cases, potatoes were not reported. You need to teach yourself that it's worth checking irresponsible people. For some reason, this is already the standard in this CFS
The food is delicious. But the service is something. There is a long wait, you constantly need to double-check the order, sauces are not reported when the order is large.
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Александр
Level 5 Local Expert
March 31
Administrators are rude and clever to customers and couriers, you can always solve everything in a human way...
Orders after 19:00 are prepared very slowly, when loading 3-4 orders, the cooking time is from 25 minutes. The staff is very slow from this time period
We often take burgers to kfc, but it is here that they do not cook delicious, one day we even had to return a cold cheeseburger to the kitchen. To which the workers began to be indignant and gave one option: well, if you want to warm up in the microwave. I think it is unacceptable.
Good evening, in this cafe we ordered the usual mashed potatoes for the child (fastidious), ate everything, and ate a set lunch ourselves, thank you for your work.
Check with yourself. We took a family combo, at home we saw that there were no nuggets. They were upset.
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HOYSKATE
Level 4 Local Expert
July 9, 2024
It's very bad, there are always some problems, the last time we ordered two burgers and mango tropic lemonade and there was some mold in the lemonade, I showed the workers they were smiling and that was it
For those who are too lazy to read in full:
- it was better before;
- delivery in 6 cases out of 10 will be long;
- there will be questions about filling the order in 8 cases out of 10.
Before deliveries became so popular, I often had a snack here. There have never been any complaints about the quality of the food or the waiting time.
But problems began with the popularization of deliveries.
I will describe purely on my experience of orders in this institution through the Yandex.Food app.
In 6 cases out of 10, the delivery will be long. No, it won't be the fault of the app or the courier, it's just that the restaurant doesn't have time to prepare the order. Instead of the conditional 45 minutes, you often have to wait 80+, simply because the courier stands in front of the institution for another half hour and waits. I understand everything, it's a lot of workload, but in this case, you can start cooking while the courier is on the way. I doubt the food will get cold, and saving half an hour is cool.
In 8 cases out of 10, there will be questions about the content. There are 2 points here. The first one is banal: "Instead of a basket with 18 wings, they put a basket with 12, instead of 6 different sauces they put 3 cheese and 3 tomato sauces, instead of 3 portions of potatoes they put 2." This can easily be attributed to inattention or the banal "Sauces are over, there's nothing you can do." Unpleasant, but not critical. But the second point raises certain questions. There is such a position called Twister Junior, it is smaller, cheaper and, in my opinion, more convenient than usual, so I constantly order it. But lately I've started to notice one oddity, in particular, that instead of Junior, they're slipping an AI Twister here. Purely for scientific purposes, I unfolded it and weighed it. Imagine my surprise when the mass of the finished product turned out to be 50 grams (one third) less than the declared one. It also became clear why this happened, instead of the promised 5 bytes, 3-4 are put there. As a result, an AI-Twister comes out by weight, but it's 1.4 p cheaper than a Junior. This could be attributed to the fact that the technical process has changed and now all the juniors are exactly like this, but then why is incorrect information indicated on the website and in the delivery application? If the technical process has not changed, then the question arises, where does the chicken that was not reported to the order go?
Summing up:
- If you want to eat quickly, then maybe you should think about ordering from another place;
- If you do not want to worry that something will not be reported, order sandwiches (they are, by the way, very nice).
Momo KFC is disgusting, orders are prepared for a very long time, a girl with black hair and a tattoo on her right hand touches potatoes and other food with her hands
I go to this place and always hope for luck, or everything will be good and tasty, or the potatoes will be cold or they will not be enough for something. Very controversial feelings
Why did the beer promotion end in this KFS? More precisely, a good promotion for beer, burgers need to be bought there, napkins are paid
But the wings are sharp , for that 2 stars
Terrible service. The entire order was not recorded. They gave it not warmed up with ice inside. It just tastes terrible except for Cola!!! I will never go there again!!! Dirt, you can't go to the toilet at all, the sole sticks to the floor.
we made a clear order. 3 combos for 8.70 and a lunch buffet for 5.10
clearly talked.
it was supposed to come out exactly at 31.20
in the end, the employee asked several times if we ordered a combo with a chickenburger,
after which he punched two combos for 4 rubles and a lunch buffet.
despite the fact that the order was different.
Okay, if you could change it, you can't.
You see, these are not the cashier's problems, but we ordered incorrectly.
The amount of waiting time is also frustrating.
the order was always at the end of the list.
Good afternoon. The KFS is turning from fast food into some kind of bottom. They cook for a long time, it's not normal when they tell you in a FAST food restaurant, the waiting time is 30-40 minutes. You respond to comments with standard unsubscriptions, but in fact nothing changes.
I met her on my cell phone. She is Belarus. Three months have passed and my friend and I went on an escort tour. After the tour, I arranged a meeting at Momo shopping center and we went to the KFS to sit and eat... Thank you for the cleanliness of the room and the territory on the street is clean..
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Варя Миронова
Level 3 Local Expert
January 16
they serve it for a very long time, they didn't add much to the order, although I SAID it was just awful
We ordered the start of the combo M, issued it as S, it's good that we ate on the spot and were able to still receive OUR order. It would be great if the staff at least apologized for this situation
The staff is good, due to the fact that in addition to the KFS there are still many places with food, then there are sooooo many people, especially on weekends, so it is very difficult to find time and you wait a very long time for an order. But I love the KFS most of all due to the fact that it is chicken there.
Good service, friendly cashiers and orders are collected quickly, the whole family was satisfied. The only thing is beer, my husband did not like it at all, as if it was diluted and tasteless.