They serve very quickly, I recommend it to everyone, the staff are friendly, the managers are kind, they always help in an incomprehensible situation, they cook quickly, they collect the order too
Disgusting service. I ordered a new Crispy singer with fried onions, got a burger with 2g of onions, it's literally almost gone. I asked the staff what is made without onions, this is the main ingredient of this burger, they told me that this is the standard. Is 2 pieces of onion standard? Unlikely.
We stood at the cash register... Nobody cares!
They went to the competitors. The benefit is nearby
Customer orientation at the highest level!
22.10. (18:00-1810)Completing the review
Totally irresponsible staff.
They are afraid to approach the cash registers.
Disgusting job
I made an order at the terminal.When selecting all the items, it was impossible to order, for example, any sauce for potatoes.There is no separate column for sauces in the terminal.I think, well, I'll pay and go to the checkout and order the sauces, to which they replied that they don't sell sauces separately and that I can go to burger king and buy there.
So on top of everything else, all burgers are cold, almost stale like the rest of the food.And fatality: they put 2 positions less than it was in the order, put it in a paper bag with a slide, they say there are no trays.Well, I got up at the checkout, started taking everything out and checking, the burger and one portion of nuggets were stupidly not put in (the order was for two).In general, in👍They've gone downhill... I advise everyone (no).
We made an order today in the hope of having a delicious and quick dinner, but unfortunately we couldn't do it ...
We decided to try the new "barbecue burger", as a result, what was stated in the description is completely untrue. We didn't see any bacon or onion rings.... Plus, everything was cold. Well, the waiting time was also not pleasant, more than 25 minutes, still it's Fast food
We were disappointed
We came in tonight, we thought we'd have a delicious meal, BUT it wasn't there.
There was one thing in the order, they gave out a completely different one, when they asked to give what they did not give, they answered rudely, the food was ordered on the spot, they gave it as "with you", there were no trays (although there were at most 10 people)
The food was given out cold!
In the end, of course, the order was still issued incorrectly
In other places around the city, in this institution, there was no such attitude and service to visitors.
I wanted to place an order, I already went to the checkout, but for some reason the staff suddenly wanted to turn on the full volume of a song that is not very pleasant to listen to, especially when you come with children. It was even heard in the neighboring islands. I don't really want to hear about how someone sat down with a huge booty on the whole table, discouraged all desire to order even, people don't understand at all that they are at work, and not at a party
On August 8 at about 20:15
It is unclear what has been happening with the CFS in Dana lately, it has never been without incidents, mostly something is not reported or even forgotten about the order.
They collect the delivery very poorly. The lid of the drink came off immediately, I didn't even touch it. And in what form will it reach the recipient later? Was it not your destiny to put on the second lid??
The most lame CFS. Chicken in an iced burger! Mixed up the size of the call. They didn't give me the equipment for boxing! They also started to arise, like they were given. Come and take a look!
They serve for a long time!!!😡😡 Sauces are not put!!! They mix up the food , instead of not spicy, they put spicy ones!!!Allergy to acuity ( The whole bus is outraged
Today I made an order for the beer 1+1=2 promotion, but they didn't offer me this promotion at the checkout, they didn't provide the product. Why hang stocks that don't work?
The service at the KFS point on Dana Mall is the worst where I've been, there are no checks in the terminals, I never received a check when ordering. The food was served cold, the chicken was definitely not cooked today, but warmed up from the leftovers of another day. I ordered on the spot, gave it out in a bag, just threw the whole order in the trash, thanks for the service
It takes a very long time to collect orders, both regular and for delivery. And considering the prices recently, it becomes much more attractive to visit the same gan bei, where for almost the same money and with the same waiting time you can get much better service and service, not to mention the quality of the room and a decent hall.
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Александр
Level 3 Local Expert
October 29, 2024
As they say, a projectile does not fall into one funnel twice… But no!!!)))
Two times in a row, instead of the original legs, they gave out sharp ones. When I brought it for the second time, the Director tried to prove that this is such a taste of batter sauce. She simply refused all my requests to try in an ultimatum form. At a raised voice from my side, she began to threaten me with calling the police. It was only after the second employee came up and confirmed that the batter was mixed up and the dish was really sharp through her teeth that she suggested that I replace it with strips or wait 20 minutes until they cook new ones. The employee did not have a badge, the employee was wearing a cook's uniform, when asked to introduce herself, she gave her last name and abbreviated initials, I absolutely do not understand why. After the third request, she dictated the phone number of Kristina's manager through her teeth. I should note that the manager apologized for her employees, but her daughter's birthday was already ruined. I ask you to take disciplinary measures and notify me in accordance with the legislation of the Republic of Belarus. I will also leave a complaint to the SES tomorrow to check the situation. I would not like the batter to be confused with rat poison next time, for example…
Once again, I am convinced that KFC has been getting worse and worse lately…
At first, the drink was not given to the order. Then, with a dissatisfied look at the question, where are the sauces, the girl contemptuously told me that they were downstairs, they say, such an order assembly procedure. To my remark that I don't see them, and after they didn't report the Coke to the order, I also don't believe my word, with an extremely dissatisfied look, she pulled a box of chicken legs and a bag of potatoes out of the bag and poked me in it with her nose)))) They say, look, they're downstairs… Well, thank you for not calling me blind)))
Well, for dessert, the legs turned out to be overcooked so much that in my humble opinion they were on the verge of being edible ...))) And this is not the first time in KFC that is located in Dana Mall. It's sad... we won't come anymore, although we used to love.
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яна
Level 7 Local Expert
October 17, 2024
It's a disgusting place. The food was put in a bag, although it was ordered on the spot. A yellow and sour lettuce leaf was placed in one of the burgers, the other burger was just cold. We didn't add two sauces to the order. The cold drink was warm for some reason. Potatoes are generally some kind of separate joke))
To our comments, the manager just started arguing and saying that everything is as it should be.
All this despite the fact that there were almost no people. If the staff cannot cope with the workload, it may be worth considering their suitability for working in the kitchen)
It's a terrible place, the waiting time for the order is twice as long, while the flow of people is not large (now it's clear why), so they also forget to put something according to the order every time. The wait is long, but the order is cold… I do not advise you to spend either money or time on this institution, you will regret it very much.
On June 13, we ordered a combo, the burger was not bad, the potatoes felt like they were overexposed and decided that we would sell them as they are , instead of cooking a new one, we changed our disgusting potatoes to a more disgusting, tasteless and dry one, so there is no place for delight, thank you, it was very tasty )
The shift on 08/29/2024 is simply disgusting.
We waited for the order for 31 minutes.
Despite the fact that the order was at the time when the order was 3 pcs, and then 15 minutes the orders were simply not given to anyone. I am writing a review at the time of receiving the order
Disgusting service from half of the staff. Burgers are always weak. Normally, only basket blows are made. After 5 times of poor quality, I am already writing a review
There is no service. The waiting time is 30 minutes. Employees stand and do nothing, but they manage to turn on the music at full volume. I recommend avoiding it.
It's not the first time I've taken a takeaway for the whole family, and it's not the first time I've discovered at home that they didn't put a box of meat. They probably keep food for themselves. I'm not sorry, but I'm not pleased.
The Ai-twister is terrible, dry, a little bit of sauce and meat, I didn't feel any lettuce or tomatoes, the spicy schefburger was with onions (I asked without), and the man was also rude
My favorite restaurant of all is kfc, pleasant atmosphere , food court, there are always places, the staff always try to prompt and help with the choice, waiting for orders is short. But of course I would like the caramel ice cream to be returned as soon as possible!!!!!!!!!
The order was given literally in 10 seconds, only paid at the self-service counter, I immediately hear that they said the order number. It pleased me) it tastes like regular KFC. The first time we visited this institution, we saw a large queue at the checkout and practically no self-service. I wonder why everyone goes to the checkout, if it's easier to study the menu yourself and choose what you like. But that's just my opinion.
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Ю
Юлия
Level 11 Local Expert
August 29, 2024
The scoreboard says that the order is still being prepared, while I see that it is being placed for delivery.
The employees do not call the order number at all, that it can already be picked up, the order is still being prepared on the scoreboard.
I come up and say: is he ready yet? Why does the information on the scoreboard not change and do not call? And manager Lisa, raising her voice, declares that "you were called, you don't go by yourself." And she shouted a couple more times that she was right, and I was talking nonsense, That's such a lie, and even rudeness.
The usual CFS.
On September 13, 14:30, we bought 2 burgers for the price of one, one barely warm, the second generally cold.
It is not warmed up, it is ready as if it was an hour ago, while there is no queue and no flow of people, so there are plenty of opportunities to cook
The woman at the checkout insistently offers additional supplements without explaining that these are additional supplements in rubles. My impressions are bad, I'm not going to come in anymore
As always, KFS is delicious, everything is on top, you don't have to wait long, I love it five for five and buy something spicy:3✨
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Савченкова Анастасия
Level 3 Local Expert
June 14, 2024
I made an order through the app, set the time as the nearest one. I received an SMS that the order will be ready within 10 minutes. I came to pick up the order at the appointed time, I see that the order is not ready yet. I decided to continue for 5 minutes (everything happens, they might not have time to collect and so on), but it was not there. I'm waiting for 10.15 minutes and at the same time I see that new orders are being received and they are being given away quickly enough, but mine still won't be collected, when about 20-25 minutes have passed, I decided to approach the girl and ask her to collect the order under the pretext that time has already passed. To which I received an answer:There are a lot of orders, yours is still being prepared. But for a moment, the application is designed for how the point is loaded and so on, in order to calculate the cooking time and at the same time it was perfectly visible on their screen that there were not so many orders.Only after 5+ minutes, they deigned to start collecting my order, after a comment. They collected it for a long time, I spent 30 minutes there instead of 10-15 minutes. I repeat, the girl said that the order was being prepared, which means it should have been at least warm, but no, it was cold… Also, my friend received a completely different order that she had and the situation was the same as mine with the expectation. In short, it was a waste of time. It would be better to order something else than here. As a result, she left angry
I love the Kfs, this is my favorite because I don't live far from Dana and the staff is pleasant + they cook very quickly. I LOVE IT IN SHORT AND RECOMMEND
So-so, it's a long wait. One time the potatoes were sluggish and cold, another time they found hair in the food… 1 cash register is constantly working, and there are a lot of people. You have to wait in line for 10 minutes
in order to normally answer the question of whether they work, they "barked" at people, while others calmly answer that they are already closing, I understand that we all want to go home early, but let's be people
terrible service and attitude towards customers. they are rude, they grin in a conversation on the phone. such people should be fired. It's terrible. the whole mood was ruined. We have been waiting for the order for 1.5 hours. We will not return to the KFS with this attitude anymore. some louts are working.
The food is very tasty, the waiting time is short, the staff is polite. The chicken is very juicy, there are a lot of drinks to choose from. Also, I repeat, the staff is very good, everything should be done in the best possible way💕
A complete brothel!
The employee, the guy who was asked by the administrator to connect a barrel of alivaria white gold beer, openly swore in front of everyone! The girl at the distribution, after asking where our order is, and why it is not on the scoreboard, screamed at 5 annoying customers that she was alone, and there were many of us, and she could not break!
Slow as turtles, they don't understand who should do what and how, they haven't seen this for a long time
The service is full 0.