Poor service, I waited for 7 minutes for someone to come to me to take the order. It was cooked for about 25 minutes. It is very dirty in the toilet, toilet paper is loose, etc
I don't like this type of establishment.
The cashiers are sulky, indifferent. It's a pity that now the trend is "I want money, but I don't want to work," but only "bring my body to the workplace." Not all, but very many!(
Nowhere else have you yawned openly at the checkout and during service
Fries were waiting for 15 minutes - apparently they are being taken from Kentucky Fried Chicken
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Ольга Шестакович
Level 5 Local Expert
April 15
Yandex brings me the delivery from here. And often there are no sauces, then the wings are not all laid. Do you actually use your hands or your ass to collect orders?
Waiting for more than 15 minutes, in the end everything was cold, tasteless and did not match the photo. The chicken is icy and hard. The hall is dirty, the tables are all dirty.
We went to this cafe on Wednesday 06/16/2022, we really didn't like the service. We ordered 4 burgers: 2 with cheese, one with tomato, one without onion, 3 small fries, 1 rustic, 2 coffees and 2 iced drinks. The young man forgot to add 3 potatoes to us, Forgot where which burger was, had to eat which one came across, the coffee machine broke, they poured water and covered us with a lid, like it would do. No one is planning to apologize, they are running around, fussing. By the way, the order was waited for about 30 minutes. To be honest, recently there has been a rather expensive cafe, a large order, they gave quite a lot of money, I would like a normal human relationship. In general, I do not recommend it
Overall, the restaurant is not bad, but! I don't like the difference between promotional products from the entire network. They send one thing on the website and in Viber, but when you come to a cafe, it's completely different, it's not the case!
Maybe not everything is perfect, but the guys are trying) They prepared the order a little longer, they offered free potatoes for waiting. It's a small thing, but it's nice. Everything is clean, tidy and there is always a place.
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senixqxx
Level 9 Local Expert
February 16, 2024
a good restaurant, very cozy, I really like it, but I don't like the staff service, it has failed more than once.
Sometimes homeless people rest and sleep there. The toilet is in a sad state, after the last visit I feel like going in there.
The kitchen is normal, they cook well.
There are two shifts, one is better, but the tables and chairs are always dirty. The staff is poorly oriented in their own assortment. Milkshakes taste like milk, as if ice cream hadn't been added to them. Ice cream cones are sometimes not reported (it also depends on the shift)
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Валера Смоляр
Level 10 Local Expert
March 6
It takes sooooo long to make an order that doesn't have that many items.
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Михаил Ломоносов
Level 7 Local Expert
February 2, 2024
There were pieces of strange plastic in the food, the restaurant itself was not cleaned, the trash was overflowing, something was lying on the floor.
The taste of potatoes and chicken, even when compared with other CFS, is not very good.
I strongly advise against it.
Stop diluting the sprite!!!! When you take it with you, you have repeatedly noticed that the drinks are diluted, but today they surpassed themselves - instead of sprite, they swelled with simple carbonated water.
One of the not the best kfc, as well as at the Valeryanovo shopping center. 4 times they did not report food in packages when ordering takeaway. The hall is dirty.
For a very long time
One person takes the order
He's making a burger.
He's pouring potatoes.
He's pouring a drink.
He's giving the order
They often work without gloves
There is not always soap in the toilet and there is no aerator in the mixer
Water splashes everywhere and the toilet floor is constantly wet
Nightmare
They deceive customers. I live nearby, but I need to get to the place. I made an order from two baskets: original and spicy .
Not only were both of them spicy, there were no potatoes in the bag....I did not think that in such a network you need to double-check the order. Only at home I discovered all the problems. A place on Sharangovich. I wanted to talk about it somehow. But no one picks up the phone during the day, although the numbers are taken from the official website. The service is on the verge of fantasy.
One person works at the checkout, regardless of the influx of people. And sometimes this employee also makes orders(. Moreover, why do all KFS have lunches for the youngest, but there is NO one here?! My child loves this set very much, which includes all his favorite sweets, but it is on Sharangovich that we CANNOT buy it and they refuse us at the checkout!!!(((
It takes as long as possible to wait, despite the fact that the order is small and there are not many people in the institution.
I am writing resentfully, because this is not the first time here and it is the same every time.
Put at least the 2nd person at the checkout.
The kitchen is in no hurry at all…
Today we made an order in this restaurant: 2 sanders basket by coupon, basket fries by coupon, 2 longers and three sauces for the price of two. Instead of one of the sanders baskets, they put wings, they did not report 2 sauces that went to the basket fries according to the coupon, there was not a single napkin and the strips in the basket were sharp, although they ordered the original ones. And like the cherry on the cake, the longers were eerily dry, as if they only had a drop of sauce added to them. They took the order with them, so they saw the whole orgy only at home. Well, as a result, they could not get through to the restaurant, because the phone was disconnected. The impressions of the service were only negative.
They cook terrible chicken here! Every time we come here, some kind of incident happens. This time we came, waited a very long time for our order, and then they called us at all and said: we don't have original legs, there are only sharp ones, but if you wait 20 minutes, then there will be original ones…
Incompetent employees at the checkout. Having forgotten to specify the sauce for the potatoes, they refused to change the order or sell it separately. They suggested just not to eat if you don't like it)
Today we made an order for coupon 1739 , a cheeseburger and a drink (on the selection).
The loaf was dry and did not smell pleasant. The sauce was spicy and sour.
There is 1 person at the checkout.
A very diluted sprite.
It is better to visit McDonald's in front of the establishment.
Standard CFS. The order did not wait long. The wings are sharp, no different from those bought in other CFS.
The establishment has two entrances / exits - one from the street, the second from the trading floor.
It takes an awfully long time to wait for an order. If you have one thing, you stand and wait until you're blue in the face until everything that came before you is cooked. One tiny spanner, which is given away in a minute, had to wait 10 minutes, so it's also cold! Is it necessary to wait so long? I didn't bring it back just because I didn't have time. I wanted to have a quick snack, because there was 1 person in the queue.