Dirty, unfortunately.
The tables are dirty. The floors are sticky both in the hall and in the toilet.
There is a second floor. Some windows have a good view.
Almost all cash registers are self-service.
There are only two cash registers with the operator, one worked.
They gave out the wrong Set that was ordered.
The burger was not delicious.
Sorry. Somehow I don't want to go there anymore
I was on Saturday, made a simple order at 13:30, potatoes, a burger and a drink. I received the order for delivery at 13:51. Despite the fact that the train left at 14:02, it did not work out to have a snack. Plus, the chicken was singed. And how many people came up in 20 minutes with a claim for an incorrectly assembled order, I'm generally silent
Look carefully at what is written in the orders.
I have already encountered several times the negligence of employees at the checkout before issuing an order. It's starting to get annoying, to be honest.
Were 20.10.2023. I ordered three 9.90 basket for children and a M basket for 23.30. Not only did I wait for my order for more than 20 minutes, so your employees also unloaded everything into one package. To my question, did you put everything in one package? I got the answer with a smile, so it's big! On top of everything else, your employees, 99% work without gloves! Having paid more than 50 rubles for Fast food, you expect at least high-quality service! And in the end, disrespect and the level of service is worse than ever! And this is KFC???!!! Extremely dissatisfied!!!
I ordered at 22.46 and received it at 23:42, but until I came up and said about my order 3 times, there was no reaction to it .Hire a staff or close it altogether, or at least temporarily cancel orders until you unload
There are a lot of orders hanging, and the staff is barely moving. I don't know what the management thinks when they make up a team of people working so slowly in the city center. Darkness.
It took too long to place an order, it can be done in a maximum of 25 minutes, they did almost two hours + the time was postponed for five minutes each time. It is unclear what kind of attitude to the buyer. Also, the employee was asked if it was possible to order pickup, to which she replied "I don't know", although I think it's necessary to know, she works there! The staff is not educated to make an order quickly and answer simple restaurant questions! One star is clear for what it is put!☝️
It's a good place, the food is standard for KFC, but so far for a fairly long time, it's always been warm, but maybe I've been lucky so far. Among the disadvantages is the workload, this is not surprising, after all, the center and many universities
Apparently, they save on employees, since one person takes orders, fries and gives fryers, pours beer and drinks and collects orders. I waited 20 minutes, even though my order was the fourth in line. So far, I have not seen this in any KFS.
Orders are prepared for a long time, kiosks do not work, coupons are not entered, we stood for 30 minutes trying to enter a coupon, then we stood in line because one cash register is working! And then we waited a VERY long time for the order!
KFC MINSK GATEWAY is a convenient location, especially for guests of the capital of the Republic of Belarus! The train station is nearby, upon arrival you can immediately go in for a snack, do not look for anything. You can also visit this restaurant before departure. Friendly staff! The teamwork is pleasing! Everything is on time, fast, and there is no risk of missing the train!
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Лина Герасименко
Level 4 Local Expert
March 13
I was not the first to come here, the service is disgusting, there is a girl at the checkout who does her job disgustingly in the same way, they gave out an order without collecting it, the opinion remained negative.
there is also unsanitary conditions
The staff is unpleasant, portions in medium potatoes are not served, and they did not even give me a cup ...
And I also waited for the order for 20 minutes, although there were few orders
In general, the point is terrible, I do not advise anyone.
I visited this place today, ordered 4 burgers, 3 fries, 4 sauces and nuggets, of all the above, I was given only half.
Yes, it's my fault that I didn't look. But that's not how it's done.
If you want to eat chicken in crispy breading, you definitely need to go to the KFS for more or less pleasant prices and the chicken is, as always, the best, it is better to take burgers elsewhere
11.10.23 the order was waited for 20 minutes, after 20 minutes we received an incorrectly assembled order, in which there were no positions. The completely careless attitude of the staff, they work slowly, they are in no hurry with full attendance and loading, the question of why the order is being prepared for so long and when it will be ready is answered: "well, wait a little longer."
20 minutes in the empty to spend 11 Belarusian rubles. (What was not in the order)
The pads on the racks don't even work every other time, but you won't guess how at all, it's dirty and unpleasant to be in an institution.
Like any KFS, it's very tasty, I didn't wait long, the staff is the best, simple, very clean, the meat is delicious, very atmospheric, milkshakes occupy a separate place
The dishes do not match the declared ones, the ice cream was put in a glass ugly, one thing in the picture, another in life, they also took 2 lattes with different flavors, they did not sign the name of the coffee on the glasses, not where what taste, but the dishes taste relatively tasty
they made an incomprehensible coffee with thick foam, which was impossible to drink, the sauce was not put on, no one was at the distribution and checkout for a long time
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Даша
Level 4 Local Expert
April 12, 2024
The food is always delicious, never let down. The staff periodically forgets to leave a straw for a drink, then give napkins, and then also laughs at it. But the darkest thing is the toilet. I can't even find the words, what a shit and horror it is. I'm not even talking about the fact that I've never had toilet paper. But rather than going to the toilet here, it's easier to be patient, so as not to catch the infection, elementary not to spoil clothes and so that food does not ask to leave this picture. I even disdain to wash my hands. Periodically I meet people who are not the most pleasant looking, who drink alcoholic beverages. Okay, if they just stopped and behaved calmly. Please pay attention to these disadvantages
In glasses of 0.35 approximately, they sell as 0.5.
There are no trays, littered with trash cans.
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Умка
Level 9 Local Expert
January 6
On Kirova 1 in Minsk, a disabled person was not allowed into the toilet for the disabled - they searched for the key for ten minutes, but they did not find it.
Drunks came in and started pestering customers to be fed , so where are the guards looking ?
One of the really high-quality KFC establishments.
Of the advantages :
Clear,
Spacious,
Convenient location,
Friendly staff.
Of the cons :
Rarely, but there are shoals (they overdo the kortoshka, mix up the order (they put another burger instead of junior).
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Виталий Гуд
Level 13 Local Expert
March 23
Guys, I'm sorry, but this is a kick-ass, Friday, March 21, 13-20, waiting for coffee and a cold cheeseburger for 10 minutes, this is a terrible approach, hire employees if there is a job, someone has to work it. There were more than 20 orders in the queue
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Алеся
Level 8 Local Expert
March 13
It's not the first time we've come here, and it's disgusting! From the latter, they brought simply over-dried and burnt potatoes in a rustic way. We will never come here again and we do not advise you! There is a much better CFS!
The staff is not experienced, they constantly forget to put something to the order.
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Artem B
Level 4 Local Expert
March 20, 2024
I love KFC, the atmosphere, delicious food, service. but. 03/20/2024 I visited this restaurant and got upset. Employees are being chased (as if for pleasure), which is why they are in a bad mood. I don't know if this is related, but the order was prepared (according to coupon 1767) very quickly, but poorly. The ice-cold shefburgers and vegetables are scattered inside the packaging, the French fries are not salted, the tomato sauce is strange, only the cola is delicious as usual. The interior of the restaurant is chic, but it is very unpleasant to be in a place where people are being bullied.
Near the central railway station. A two-storey restaurant. The air conditioner is working upstairs. There is a comfortable summer terrace outside with a view of the train station.