we were with the children recently, we bought potatoes that were salted, barely warm, dry, strips of different sizes, the toilet was wild, dirty, and a terrible nauseating smell, dirty doors, slowly collecting orders, working without gloves pouring potatoes!!!
We were with colleagues in Brest on 04/23/23. One disappointment! We waited 35 minutes for the return of the order!!! The whole counter was littered with ready-made food! The food was given cold at the same time! Drinks were given to people only one in the orders in the order of the general queue. The staff walked and laughed, had fun! There were no apologies! What kind of service is this? It's a shame for the company to have such a team!
This is not a place to go with children. As for a non-fastidious person, the smell of some kind of canteen there ... is very different from similar KFC abroad. I've been there 1-2 times during the entire operation of this institution and I don't want to go there anymore.
Horror. I'm shocked. I haven't seen this before. The place is big. It's a nightmare in the toilet. It's dirty. The women's toilets are so small. His head rests against the wall. If you do not want to wipe the wall with your head, then turn to the side, but most importantly, do not rest your face. An employee came to us in the morning to take an order. He was wearing black clothes and so dirty.... It seemed to me that he hadn't changed his uniform for a month. The young people of the company were sitting in the hall. They didn't hesitate to swear and so loudly. Not a foot in this place.
It's terrible!!! Brest, Masherova, 39 - dirty, there was one person at the checkout at 12.00, very slowly, the potatoes are cold, and the most terrible thing is the toilet 🤮🤮🤮
Everything is very tasty, especially the spicy wings. The staff is good. Quite cleanly, the order did not wait long. The drinks are delicious especially milkshakes
Everything is dirty everywhere. The seats are torn. I've been waiting for an order for a long time. There was water on the tables. Complete unsanitary conditions.
It is delicious, but cold food is often served. There is a polite staff, there is a staff, so let's call it whatever, without an emotional dialogue. It is quite comfortable to sit on upholstered sofas, but people often piggyback and it is not cleaned.
The food is delicious, the staff is responsive, the meat is just what you need, their drinks are excellent, the location is excellent, everything is clean and it's great to take different sets with children.
I have no complaints about food, everything is like everywhere else. But it was just terribly unpleasant to listen to the administrator yelling at his subordinates! It's just some kind of tin! It feels like a person has been given power, but the presence of brains has not been checked. If you, as a leader, have any pretensions to a subordinate, then be kind enough to call him to a secluded place and tell him what he is wrong about. Under no circumstances should a visitor hear yelling and reproaches!!!! If the goal of this administrator is to expose himself as a god in the eyes of visitors, then this is the most disastrous option. Other than disgust at such behavior, you don't feel anything else!
Fast food is fast food. If there's nowhere to sit, it'll do. The food is for 3-4, they obviously do not come for it. It's warm, there's a place to sit... That's it.
There is a lot of space even on the street you can sit, that you can eat a lot of food to choose from, we once sat warming ourselves in winter and were chased away and told that we could not sit here without food, when people were sitting just like that without anything and without a receipt, so there are 4 stars here
The food, like everywhere else in the KFS, was cooked quickly, in a couple of minutes. I ordered through the terminal. There were very few visitors, because I visited the cafe around 10-11 am, which is also not bad
See original · Русский
3
384504 Ивасюк
Level 4 Local Expert
October 21, 2024
I came in a couple of times , youngsters are constantly sitting , because of this there is nowhere to sit down without orders. The toilets are just terrible! Dirt , stink ! I don't want to go there anymore!
Well, it's just hell. How can a catering establishment be so dirty. Starting from tables and window sills and ending with sanitary units. Cobwebs, spiders and dust occupy a leading place in the interior. I visited twice with an interval of a couple of months. I was hoping for changes. But ...... tin!!!!
See original · Русский
4
1
Show business's response
В
Валера zhivotnoe
Level 2 Local Expert
August 31, 2024
The place is terrible, the staff can't cope, the product is of terrible quality, the toilet is a mess, shit on the walls, toilet paper, soap and nothing at all - 5 stars out of a possible 1
See original · Русский
1
А
Алексей
Level 9 Local Expert
December 26, 2024
Unfortunately, the quality of the dishes has deteriorated recently, I haven't bought anything there for a long time.
Two stars for being fast
04/31-22 22:00 kfc located on the boulevard
First of all, everyone is unhappy! The girl at the checkout is not concerned, very nice)The order was placed and they didn't even look at it, I was even confused if it was my order at all, that's okay
The order was two chef junior and French fries
To say that I'm disappointed is not to say anything.. having the education to evaluate the preparation, I can safely say that the strips were obviously not even cooked an hour ago, the taste was terrible!smelling of a refrigerator that everyone forgot about and decided to open for fun , two strips, salad, sauce, pickled cucumber and onion were announced , and as a result, a splash of salad with sauce barely felt and two old strips due to cramps
The French fries were obviously fried, left over deep-fried or on a marmite and fried again before serving🤯
I repeat, I worked in a similar institution and such mistakes were made by beginners thinking that it saves time better, for this this potato was sent to the trash along with the strips and their chances to work
If you think that speed is better than product quality, then you clearly need to reconsider your priorities
The potatoes are fried for about two minutes, during the time they are fried, you can make 4 burgers with a perfectly lying filling
It's just a shame.
The staff who work at the checkout and at the checkout works without gloves, she immediately puts fries, naturally, helping with her hands,
sorts the sauce in the bag, still does something, the second one counts and goes to help, how can you take money and give orders, so also all this in front of customers.In general, there is no desire to return!!!
When the hall is loaded, the waiting time stretches for a long time. They always confuse ordinary nuggets with sharp ones. It's not the first time this has happened. Tables sometimes do not have time or do not want to clean up.
I really love KFS with my husband. But! We came to an institution on Masherov Avenue in Brest. In addition to waiting for the order for 20 minutes, we still did not have enough chicken! They discovered this upon arrival at home, and did not return. We are very disappointed. Next time we will check the order on the spot and return it in full.
At certain shifts, the trash cans are overflowing, so everything falls out. I've had dishes mixed up in my orders more than once. Today, for example, instead of an AI-twister, I have a longer 😹
Everything is OK, but there are repulsive moments, smoking youth and beggars right at the entrance are not pleasant. And as for the service and the staff, everything is OK, well done guys!