The staff's work rate is at zero. We sat for half an hour waiting for an order from three positions, and there was no workload at all. They just follow each other.
I recently visited this wonderful institution
The staff was pleasantly surprised by their responsiveness and attentiveness, All the food was fresh and delicious
More customers for you 🍀
The worst fast food restaurant we've ever been to!!! We made an order + beer for the promotion 2 = 3, as a result, we just punched 3 pieces. To a comment about this situation, the receptionist girl waved off and said: "the discount has passed!". We decided to count it again, suddenly we made a mistake and just accused the person, nothing changed, they just punched us 3 beers. We came up again, the same Administrator with a dissatisfied face still decided to return the money, without even apologizing for the situation, we are all people and there are different situations, it's not even about those 4 rubles, but in the very attitude of this woman to the client, you could just apologize and that's it, the issue would be closed !!!
I write as a courier, I come here often, sometimes 5 times a day. The tables are often not cleaned, people go to the back of the hall because it is often cleaner there. Shoals with orders, cooking time is sometimes 20-30 minutes.
As a visitor. If you order something from chicken, it's usually a 15-minute minimum wait.
A very cool place, cozy, comfortable. The staff is friendly, if you have to wait for something, they warn you all the time and give you small gifts for waiting 😊😊😊
Disgusting service. I waited for the order for 18 minutes with an empty hall, because the strips were not ready. And it smelled like a dirty rag all over the place
With an almost empty coffee room, on average you have to wait about 20 minutes. And they never warned about the increased waiting time, as they write in some comments. I live on the next street, so I visit here periodically, but only when there is an extra half hour to wait, and about the fact that they treat me with something as an apology, it is also not true written in the comments
A very long waiting time. And so everything is good in principle. And the toilet is not always clean.
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Юрист
Level 13 Local Expert
August 29, 2022
I ordered 2 sets for 4p, it was the most opening, cooked in 20 minutes, and there were, as I call it, nuggets in the bun instead of cutlets, but that's okay. We didn't fight. Maybe they didn't have time to do it. They gave us a "-10%" card, I thought a nice bonus for waiting, but as it turned out, the next day, the discount card did not work for several days. Saying that this card was given yesterday, we were still given a discount and politely asked to return the discount card. Very unpleasant service! Across the street are Burger King and McDonald's, where the garage service is much higher! Choose according to your taste! I like your other points, but I definitely won't go to this one!
The waiting time for an order depends on the number of customers, but sometimes also on the mood of the chefs.
You can wait for 5 minutes, or you can wait for all 20, one for 1 pirazhok.
Sanitation in the bathroom is monitored for 6 minutes.
And so it's very good, the hall is clean and the cashiers are nice
The new restaurant, however, like the whole chain, has a disgusting toilet. It's dirty, it's just awful. Apparently, they do not have separate cleaners of the premises and this is sad from the word at all.
On the plus side: the food, as always, is delicious, and there is a room with snacks where you can eat quietly.
It's a small staff, but they handle so many people very quickly. Honestly, it's a very small room, if you sit down at a table, there's practically a person standing over you to pick up a takeaway order.
We ordered two cheeseburgers and ice cream when there were almost no people. We waited for the order for 15 minutes, then it was knocked out that it was ready. They came to pick it up, but they said that they had knocked it out by mistake, and after that they waited for some more time until the order was brought. The burgers were assembled terribly, fell apart, crumpled, and packed very unreliably. The ice cream melted by chance while these Burgers were being prepared.
They make an order slowly, even if there are almost no people, they often give everything a little cold, the potatoes often seem to be burnt and not tasty. I'm not talking about the toilet at all. It is always a complete horror, as if it is cleaned once every couple of days
We arrived 20 minutes before closing time, we wanted to buy only burgers, to which the girl at the checkout said that they had nothing and could only offer us desserts, although she was obliged to serve us, even if we arrived 5 minutes before closing time.
Probably, the guys just decided that they didn't want to do anything else, and the working day was already over.
Therefore, be careful to come in the evening, in case they run out of everything again.
We ordered 2 burgers and ice cream when there were almost no people. We waited for the order for 15 minutes, until it was knocked out that it was ready. And when they came to pick it up, they told us that they had knocked it out by mistake. After that, they waited for another 10 minutes, and this was when there were almost no people!!! As a result, they brought disgustingly folded and falling apart burgers and melted ice cream. I'm waiting for an apology.
This is the worst KFC restaurant in Minsk. Disgusting and very long service, it is not indicated that something is not on sale and you have to wait in line and only at the checkout you are already confronted with the fact. It is better to go to other restaurants in the chain.
The most terrible CFS in the city. The chef ordered a burger with him. They gave away 20 minutes. Bitten - the chicken is dry. I looked closer - yesterday's heated chicken sole.
With this approach, why did you open this point at all?
The restaurant is very sad. Orders are prepared for a very long time. Starting from 10 minutes to 45 minutes. Large orders do not report some products. The staff is always angry and not friendly!
The staff is good. But you've been waiting for your order forever!!! Nothing helps, I wrote in the book of complaints and suggestions, the administration of KFC does not respond . In general, in one word, a God - forsaken place !
There are almost no people at all. And it seemed that the order should be given in 5-10 minutes. But the staff is in no hurry, I waited 15 minutes for my order of bytes and cheeseburger from the word at all (
But this is a fast food restaurant
It's a long time to wait even for a small order!!! Even in the absence of a queue ... there is usually an average workload in the institution, there is almost always a place to sit)
Very often cold potatoes. We have to wait a long time for the order. Even when there are practically no visitors. The cashier is often absent and you have to wait for him