I do not know if all restaurants are like in Outleto and near the wave, but I would like the managers to wish to eat themselves this food that they produce, perhaps they are not aware and they need to try.
1. Ordering live, you observe guys who have no motivation at all, the feeling that they have already been filled a billion times in this world and have lived this still a million times. Maybe the po is not motivating, that's why it is. They just wander around the kitchen one at a time or in 2m and seem to be waiting for the early end of the day. The queue from the information kiosk moves like in a clinic, even if you ordered 2 horns. More precisely, there is simply no one in sight, or one person is collecting some kind of order.
2. In the summer there was constant shit, the floors were full of food, the tables were dirty.
3. The last two orders through Yandex. food are just something, there is already a review about quality control, it really seems that it has not been there for a long time.
The chicken inside is pink, it seems that it is not fried, or it was not fresh, this is a mystery. Nuggets, strips, cheese sticks have the smell of expired butter, as if they were fried in it for several days. There are a lot of potatoes with black spots, it seems that everything flies in there indiscriminately.
Gentlemen managers, it seems it's time for certain people to come to your restaurants with checks and put things in order there.
I stopped going to any KFS after my trip here in January last year. And this is no longer specifically related to this point, but to the entire network in general. The serving size of the strips, the number of cucumbers (one slice) and meat (one strip) in the burger..... What is this anyway? And the size of the big twister (read shawarma) was generally surprising... Before that, it was exactly like in the picture, I used to buy it often. As a result, they were given some kind of junior... I stood there and asked you head-on why your picture was so different from reality. They answered: such standards. Well, take a photo of the food for the scoreboard, then everyone will think 100 times before giving so much money for such a thing. I think the closure of the KFS network will be just around the corner with such success.
The quality of the cooked food leaves much to be desired, I made an order from a duet basket and 4 burgers for the company, they shoved all the meat directly into a small bucket and stuffed it into a bag with these burgers, but this is a trifle, because when I went to the cashier I had to wait for the cashier to approach me watching the open cupboard for a normal amount of time, honestly, when I saw this, I wanted to cancel the order, but still left them hope, saying that in the KFS, usually when you wait, there will be meat right from the panera, but alas no... The meat was visible that it had been lying for a long time + dry and tasted the same as it did not look very pleasant. In short, the most disgusting KFS that I was in, it is clear that everyone put a bolt on the standard of work
Darkness! Why is it so bad? Not even that, why is it so bad here? The tables are always dirty, and the garbage is never taken out. I want to throw out the trash, but I can't because the trash is overflowing. It feels like employees are playing a game - how long can you not clean up the trash. It's still okay, but! The order is being prepared for as long as possible, we with people who, like me, cannot receive their order for a long time could not find words to describe the negativity of the speed of service! And now to the worst part, which is why it's just better to go to Mac or Burger King. Potatoes are colder than beer, they are still kind of black in places. Everything is cold, done - blunder. Everything falls apart in my hands, turning into a piggy. Have you watched the movie "Substance"? If you've seen it, then this kfs will cause the same feeling of disgust as after going to this movie…
The slowest point in Minsk, regardless of traffic conditions. If you want to lose at least 20 minutes waiting for the most delicious potatoes, then you are definitely here. 03/26/2025 I ordered a small potato and 5 wings, it felt like they were running and baring this unfortunate chicken and learning the skill of rapid potato growth, in no other way can I explain why such a simple order had to wait 30 minutes
I periodically order delivery, food is brought from this point. So yesterday was the last time I order something at KFC. The food has become so low quality that it is disgusting to eat. The chicken is tasteless, or overcooked, it was undercooked yesterday, pink inside, it's scary to eat. The potatoes are covered in black and green spots. It's also always cold. Where is your quality control?
I ordered Singer burgers, the only cheeseburgers for the promotion were worse, namely: the bottom bun was not greased, then a piece of meg fillet was 2 times smaller than the area of the bun, on top of the meat were 2 squares of tomato, half a teaspoon of mayonnaise, and a piece of lettuce, as if I had screwed bread with a cutlet at home, thank you.
It would be nice if employees checked how they collect orders.Then they'll offer you a bun as an apology, but there's nothing they can do at the moment of their jamb.
As a result, a spoiled evening, a spoiled mood from an incomplete order.
We ate here 3 times and there were some problems with each order. Long waiting time for a small order, stale bread with a taste of mold, over-fried chicken in a burger, breading like a stone. If the employees and the manager don't care or they are tired, you can just quit, and not make products of inadequate quality.
Today I visited this Kfs, I was there repeatedly and in fact I was shocked that the administrator can only yell at his staff and is no longer visible. The girl at the checkout collected orders, took orders, solved any conflict points and also ran around cleaning the hall, while other employees were not visible. I ADVISE the administrator to teach work ethics and if ONE employee does not cope with several tasks, then either do not put him in rush hour or delegate tasks to other employees in the same way, so that they smoke in a crowd! The girl at the checkout was very sorry! The employee was practically in tears!
This is not KFC! There is nothing in common in taste. The chicken and layout are dry and not tasty. The bytes felt like they had been lying in a damp basement for a month before they were cooked for me. How come? Does the company really not monitor the quality of its products? People expect a certain quality from KFC. Where is it? IT'S NOT DELICIOUS!
03/28/2025 made an order, number 411
It came up after 10 minutes, it was not displayed either in the done section or in the getting ready section. I went to ask for the order number, they said it was ready and gave it back. As a result, they found out at home that the order was not complete, they did not put one cheeseburger out of three.
Good afternoon! The next place is KFC and I observe that, regardless of the location, the order has to wait from 20 minutes.
Girls are sooo slow.
It is best to place an order through an info kiosk, otherwise it will take another 5 minutes to stand near the checkout (since you are simply not noticed).
One star for the service and the long wait. So that you understand, I get a sushi set faster than 3 legs!
Another star for the chicken
I like the chicken
I never leave reviews. But this is a separate case.
It is not so important that sometimes there is cold food, these are small things.
The most annoying thing is the order preparation time. Well, it's not normal to wait in the KFS for 20-30 minutes. Administration, you have statistics on the time of order fulfillment, what's the matter?
P.S. I have been going to this KFS regularly for 7 months. For this is the closest to home.
I made an order from 3 positions: combo legs + sauce, double fillet burger and strips.
The waiting time is more than 30 minutes. Two guys were running back and forth, it's unclear what they were doing, the girl at the checkout was all covered in soap, trying to sort something out. The second girl, apparently the administrator, it is unclear why she is needed there at all: it appeared and disappeared. But that's half the trouble. I checked the order with me briefly and took it away. I started unpacking at home: there are no complaints about the strips. The combo turned out to be without sauce. Well, a double fillet burger for 12.6p, see for yourself
Good afternoon! The food is standard as always. But it takes a very long time to wait for her, about 30 minutes. The hall is not very clean, my feet stick to the floor. But it's all bearable, there are a lot of people, especially on weekends. But after we ate and threw out the trash along with the receipt, My little child and I were cornyly not allowed to go to the toilet, the keys to which are at the reception.
The food is just disgusting , the thrips are terribly salty , the burger buns are not fresh , the meat seems to be hard , it is impossible to chew . There were no sauces , so there was also no beer .
Horror.. We came here once, and it felt like one person was working there and doing several things at the same time: cooks, collects the order, cleans the floors and accepts orders..
Hmm, the order was simple French fries.
Instead of 200 grams, the box turned out to be 165 grams, so it's still so heavy, as if they hadn't eaten it yesterday and put it in;
I don't recommend it.
Very dirty! Potatoes are lying around everywhere. They work without gloves. And they take a very long time to place an order, slowly. Although 10 people can no longer receive an order within 30 minutes....
Well, what is it anyway, why cook this? The broken strip is just for show, half of the piece is solid breadcrumbs. Very dry, rolls in the end 70%, I would have known, then I took a longer twice as cheap. There are a couple of people in the queue on Monday evening, everyone is waiting for quite a long time, and the orders are small. Questions to the management, the fish is rotting from the head.
Long wait for the order. For the umpteenth time, the order is incorrectly collected, then instead of the original it is spicy, then simply not everything is put 👎
It's a disgusting place , the potatoes taste like plastic , the meat is overcooked, the chicken leg is dry and tastes like it was already rotten, which is impossible to eat
The coffee was covered with the wrong lid, and they didn't even put a straw in, the syrup wasn't added to the coffee, the food was all cold, and the waiting time was long
I made an order for 3 standard items (without adding ingredients), there was only one order in front of me, which turned out to be insignificant too. As a result, the waiting period was 32 minutes. And the manager replied to me that there were just a lot of orders.
To be honest, they prepare an order for a very long time, there were 3 orders in front of me, I went to the store, returned and waited when more than 25 minutes had passed in total, I couldn't stand it anymore and went to find out what and how with the order, it helped (well, or just so coincidentally) because after 2 minutes the order was ready
Bad. I chewed the receipt at the terminal - I went to the checkout, where they sent me back with the phrase "our coupons do not beat at the checkout." The order waited 15-20 minutes with a queue of 5 people. I added bacon to the twister - they stuck it from the edge so that it immediately fell out. I ordered it on the spot, and they handed it to me. The most terrible KFS of all that I visited
On weekends, when it's crowded, the tables are all occupied. I have to wait a long time for the order, it seems to me that there is one person working there. Well, lately, the strips have not been very happy, they are too dry and very crunchy.
It's always like not stopping by, everything is dirty. The tables are dirty, the bins are full. There don't seem to be any people, but they cook for about 16-20 minutes. At the same time, everyone, there is no place to sit because everything is fucked up
We waited a very long time for the order, as a result we received uncooked pies, terrible French fries and half a strip felt like it was in Junior's cheeseburger.
I really didn't like it, I'll never come here again
The tables are dirty, no one cleans them. On the scoreboard in the finished orders, the order did not appear until they asked, then they gave it cold. The trash cans are full, there is not even where to throw them from your tray.
Very, very slow service, it was in the application that the order would be ready at 22:00, in fact it was picked up at 22:20. Combos are very often missed. I give everything to the floor cold, the chicken is raw.
The burger was cold, the bread was not fresh, and there was a lot of salt in the potatoes
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Show business's response
Первый
Level 7 Local Expert
October 21, 2024
On the 20th, I took a beer for the promotion 1 + 1= 3 , the girl in the position of Director poured 2 glasses to the question where 3 said it was necessary to speak! Before that, the guy served there were no questions! But that's okay)
Burger is a separate kind of art! When I clarified with the director that I was not satisfied, I replied and was rude !
I took two burgers for the 50/50 promotion and gave them barely warm ones. Bacon is a slice of smoked brisket from the fridge... even the rolls were cold. Well, as a result, an upset stomach in the evening!
Very slow service. A small order is prepared for 15 minutes. They serve out of turn. Very upset
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Шурочка С.
Level 5 Local Expert
October 2, 2024
It's terrible, what kind of Fast food is it if the waiting time is 35 minutes? Two people work, a cashier and a cook, naturally they can't cope with the load. And we were there at three o'clock in the afternoon, when there weren't many people.
The claims here are not to the employees, but to the management, how can this be allowed,
The order preparation time leaves much to be desired! Two portions of strips were cooked for 28 minutes. At the same time, the girl at the distribution shouted 4 times when they would cook.
Also, the entire order is often not reported!!!