Hello,
a very inconvenient work schedule for the working population. You come running to lunch, they have lunch. You run after taking time off from work in the evening, they are already closed. It seems like the mail is for the people, but in fact it is not. She asked me to write a suggestion book so that their lunch would not coincide with the dinner of the people, they say not.
In general, in order to improve the department's work with the people, i.e. to improve the provision of kaz post services, I ask you to move the office's work schedule to Almazova 73. For example: Lunch from 12 to 13 or from 14 to 15.
Where is the management looking? Why is there always only 1 woman working? Queues of an hour or two are waiting. One queue for both sending and receiving. Increase the number of employees! Just a disgusting attitude towards customers. I will not come here again, although this is the nearest point. It's a mess.
The parcel did not have time to arrive, they already wanted to make a refund, but it says that the drop is up to 14 days,the parcel arrived on 03/23/25.,because the holidays were, the post office was closed for 5 days, as you can understand, the operator is rude, you can not behave much more competently ,
One of the branches of Kazpost. The staff is not always polite and there are a lot of complaints about them. The location is not very convenient, it is difficult to find a place to park, as the road is narrow and with holes, and the road itself is very busy
There are no operators, there is always one girl working, there is more queue, an elementary action, for example, to receive a parcel - you need to wait about an hour, grannies who receive pensions or carpenter sit out for more than 40 minutes. High staff turnover
It's just a nightmare! They run into the room where everyone's parcels are lying. People search, move from place to place, then you won't find your parcel. There is no service at all. It was only tracked well on the track.
1 person works on a weekday. He is engaged in accepting payments right on the chair. There is a breakthrough. Now you have to pay a round sum, and you will be robbed right on the spot.
See original · Русский
1
Т
Татьяна Те
Level 2 Local Expert
May 19, 2023
Today, at 19.05, I sent a parcel to Almaty and I want to thank two girls, I did not remember the names, they helped me pack, packed, thank you very much for the service.
So they do their job well, but I find it difficult to answer the time bill, they are looking for parcels and letters for too long
I think they could have worked better
, but so far there have been no problems.