Hello! I came from 13:05, no ticket office is open, referring to lunch. And this is not indicated anywhere from 13: 00! Who should I contact? I also ran to the post office from work to send a package. The working hours at the post office are until 18: 00. I work until 18: 30, then how can I send it? It's a mess. Please answer this question.
I am a regular customer of the Kazpost branch at Auezova 22. I couldn't get my parcel from the post office today. I complained to the operator, waited for more than an hour, but did not receive any help. No one cares that the cell is jammed and it's not my fault. I have never seen such a disgusting attitude towards a client. And I never received the package.
They work slowly, only 4 windows out of 6. I waited 40 minutes to send the parcel. The girl made a mistake when filling in the name of the city to be sent abroad. I hope that in Hungary they will understand the name of the city
Convenient location, good repairs were made, it is convenient to pick up parcels in the market (everything is sorted into 3 rows of racks), having received a message from the bot in the telegram.
I had to resort to the services of Kazpost 2 times .Nightmare.The queue for coupons .The terminal for issuing coupons in the Kazakh language is only how to understand which window it is impossible to take a coupon. The queue is uncluttered .Twice for two hours and this is in the 21st century.
+: electronic queue, the guards are more attentive (they will help, explain if necessary).
The big disadvantage is that there are always a lot of people. And that's because only two of the 6 windows are working.
There is always a huge queue! I hoped that something would change after the modernization, but alas, the department with its boss continues to work as in the Soviet Union, believing that the client will endure everything!
For a very long time, the employees do not know what they are doing. They're rude on the phone. There is also a lunch time that is not specified in the work schedule.