There are always a lot of people, the service is slow, you always wait 30-40min. I don't even want to use it if something needs to be written out through Kaz mail.
Without a doubt, the older people who work for a long time make one parcel at least 2-3 hours, we took the time to look for it, and under the pretext of programs again sat down with horror
In principle, the average post office, almost always constant queues during peak hours, slightly improved customer service conditions due to the distribution of services in different directions.
They serve them for a very long time , why don 't they give out cards to pensioners, they just sit there ..a very old house should be worn ..they are all like during the USSR...
It's all good. Like it. Excellent staff. A cozy room. Good food. Excellent treatment. And most importantly, the air. The park is wonderful. Good health to all the staff. And the sanatorium of prosperity
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1
Денис Чавкин
Level 6 Local Expert
March 28
I read the reviews before coming here. I didn't even believe it. Until I got here myself. Queues are kilometers long, the service speed is like that of sloths
If there is nowhere to spend time and money, then this is where it is.
The queues are huge. Since I was with a small child, I managed to make my way to the window for the third time. We have issued a parcel for shipment abroad. But as it turned out, after 37 days of traveling in Kazakhstan, she returned. They weighed it incorrectly at some point. The package was returned. But money is not everything. We kept 6,000 tenge for ourselves, like a commission.
Very upset. I also failed to please my family for the holidays and lost time and money. Terribly
Only one window always works. You always stand in line for at least 2 hours. Every time I promise myself that I will never go to this department again in my life, but automatically all orders come there. If it is possible to avoid visiting this department, then avoid it, take care of your nerves and time.
You can receive and send a letter, parcel parcel at this branch. A cramped room, working with visitors through a window. There are almost always small queues.
I've been there a few times. There were always a lot of people, queues. Once the connection did not work, I had to go to another department. The service is generally normal, but depends on the operator. Once I got to a beginner and it was sooo long.
There are always long queues. You have to come half an hour before the opening to be guaranteed to be the first and in time for work.
There is one employee working.
Why don't you open a parcel supermarket at 6 mkr. And so, norm, women work hard, people don't want to wait or have no time. Or make a separate window for the delivery of parcels according to your mind. Expand your teremok, sometimes you don't even have to stand anywhere, you're standing on the street.
Terrible separation, and attitude, constant queues and no supermarket parcels
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НАТАЛЬЯ Н.
Level 12 Local Expert
February 18, 2023
I visited twice on weekdays, at lunchtime. There is always a queue, 9-10 people. I was able to stand in it for 40 minutes. The waiting time depends on the purpose of the visit by the people in the queue. Someone just picks up an order from an online store, someone transfers money, someone sends a parcel, someone pays the phone bill. There is a bench for waiting, but the room is small. There is only one employee, I am surprised at her steadfastness. I take it she doesn't have a lunch break.
The service was normal, but the expectation leaves much to be desired. The queue is moving sooo slowly. Of course, it also depends on the technical support, the ever-hanging Internet. And this, by the way, is the case in all departments.
We waited in line for more than an hour and then sent the parcel for another 40 minutes. There are a lot of papers. The girl is an employee, well done. The amount of work is very large for such a number of employees
Kazpost has a good branch, two operators work quickly, but they have to search for parcels for a long time. Sometimes a person receives 5 packages at a time, while they are looking, there is a queue. But the claims are not against them, of course. They take turns having lunch, so the branch does not close for lunch. There are chairs, you can sit down while waiting. The operators are polite and friendly. There are always a lot of people, of course. I don't like the outside, the whole staircase is literally polluted with pigeons, as if they have been sitting there day and night for years. Unpleasant.
A good department. Excellent staff. The only disadvantage is that the department is very small and it is impossible to put several windows to serve people. There are only 2 service windows, because of this there are always queues.
Computers are very often hanging, the staff is good, the room is very small for such a large area, there are long queues because of this, there are not enough seats for waiting, elderly customers.
There are always a lot of people, operators change like gloves, terrible service. To receive a parcel, you need to stand in line for an hour and a half.